When I say wow!!! I mean it. The community is amazing!!…read moreAnna is the real mvp. Going above and beyond her job description. May god bless all that works in the front leasing office. Truly family oriented business. Thank you Anna for helping me recover my life inside of my fabulous apartment.

First things first I want to thank Luisa for communicating so fast and efficient with me this early…read moremorning on my situation. Just moved in and super thankful for being able to rent this beautiful apt. Thank you for taking so diligent care of your tenants, this community is amazing. The new paint job is coming along so well cannot wait for the finished results. I want to wish everyone in the Leasing office a Merry Christmas and my family appreciates y'all for having us at Oak Grove Apts!!

Sold my house with JJ it took several times to actually close the house. Originally closing was set…read moreon August 8th was out of town. Came back in for closing. Made it very clear I had items in the house. JJ specifically told me I would have a few weeks after closing to get my items. Closed on Monday August 19th was told I could get everything out of the house by Sunday 25th. Came to my house to find my jewelry tools etc gone and all of my furniture in the dumpster. UPDATE: Since my posting I have been in contact from only one person from FIT and that has been JJ. He offered to help dig my life out of the dumpster and had reached out multiple times trying to figure out what can be done about my loss items. After meeting the new owner, I was told that the new buyer did not want the house with everything inside the home as it cost an extra 1400$ to have all my things dumped out of the house. The new buyer expressed that to Stephaine. If Stephaine had that information from the new buyer, why did she not reach out to me. I am in real estate. You have buyers and sellers. JJ did his job and bought the house. Stephaine was told before the house was closed. Stephaine had the ability to reach out to me and express the new owners concern. Instead she said NOTHING allowing the deal to be closed and the new buyer to spend unnecessary money to throw my property in the dumpster. Still no one has reached out to me regarding this except JJ. He has been the only person that has shown any concern. Your organization lacks communication. This has cost me family items I will never get back.

FIT Acquisitions has been the most honest company I've done business with. From the very beginning,…read morethey have shown the upmost respect and customer service. I cannot thank them enough for making this process easy and quick!

We are getting our home roof replaced and submitted a request of approval from our HOA. Madison…read moreNixon helped us get our approval quickly by efficiently moving it through the system. Excellent!

Horrible property management from the top down. Their management including, Leigh Pollard, are not…read morecustomer focused and would rather fight about their mistakes than help property owners navigate to resolution. Payment on our account was made to their third party collection agency North Law who then failed to remit the payment to Sterling for over a year. This financial oversight dereliction of their contracted agents is disturbing to say the least. I am not confident that Sterling manages association finances and other matters appropriately and definitely do not recommend their company or leadership for your community.

Robert Barcus (Buying Agent):…read more Hopefully, this will give some insight to some of those individuals who are looking to pursue real estate service from Robert Barcus. I will give him credit about knowing the NW Houston area, but his lack of communication with me (the buyer) was horrible. I kept hearing the same thing, "I will get back with you," yet he took no initiative to "get back with me" unless he was returning my call. Instead, I was calling other individuals directly to ensure items were being handled. His lack of persistence in seeing tasks being completed resulted in extensions and fees when it was time to close. I would not recommend this realtor due to lack of persistence in getting things done.

Holly and her team are fantastic! Holly was very knowledgeable about the Montgomery area and…read morehelped us tremendously in finding the perfect property for me and my wife. She even went to bat for us during negotiations with the seller an won us a great deal! We'll definitely be keeping in touch.

Holly made the whole process easy to understand and handled everything with the upmost…read moreprofessionalism. She helped with the purchase of a home 2016, a sale of a home in 2021 and will be galling with my next home purchase. She is truly a one of a kind!

The worst builder I've ever encountered…read more They do what they want, the cheapest way and with no intent to provide any type of customer of service. I will never recommend this builder to anyone, their lack of attention to the customer is probably the worst in the industry. By far the worst builder ...

Beazer has absolutely no respect for the communities that they build in. They consistently leave a…read moremassive mess on the roads in front of their homes leading to dirty vehicles, dirt tracked into the garage, and flat tires!

Ray caught a $2000 error made by the title company at closing and quickly got it corrected and…read morecredited to us. Highly recommend!

I recently used Aztec Appraisals for my home and couldn't be happier! David and Jazmin were super…read morehelpful and incredibly quick with scheduling an appointment and returning the final report, which was very important for our timeline. The customer service is top notch, easy to work with, and answered all my questions. If you're looking for an experienced and reliable appraiser, they're a must use!

I have had an excellent experience in using the realtor services as well as my house appraisal from…read moreAztec Appraisals, Jazmin n David, and I feel I can highly recommend them.

Mr Joe was absolute blast to deal with in the inspection process of buying a house. He was very…read morethorough and extremely detailed as well as extremely efficient in the inspection he treated the whole process as if he was buying the house for himself. I would recommend his services to anyone looking for his service. The price is very reasonable for the service he provided. Thank you again JP

I needed an inspection on a preowned home which I was convinced there had to be something wrong…read morewith it. He arrived ahead of us and went through all the aspects of the home before walking us through everything he found good and bad. He has a huge amount of experience in the Houston area as an inspector and electrician. He had a bunch of great ways of showing why something was or was not a problem. He immediately sent the report before we left the house. The following week we received an older inspection with some concerns. He walked us through why most of our concerns on the issues of the old inspection originated from the lack of experience in the previous inspector. He is a pleasure to talk to and immediately makes us feel like we trust him. Even without that, he will hold your hand and show you to form your own opinion. I feel luckily to have had his expertise on my side!

Loved working with John!…read more Very professional and efficient in managing my properties. Fast and good service as well! I look forward to working more with the Oak Loop team in the future!

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.