First time using this service because cost was a little below others in the area. Both drivers were very courteous and helpful with baggage when both leaving car and returning to car. Very little wait time both ways. Because of the lower cost and service, I'll not hesitate to use The Parking Spot again, and highly recommend them. read more

I had a ton of trust and confidence in this company as a platinum member. It was all shattered when I got back to my vehicle that was parked in the Premium Covered section, where you would think nothing would happen. Only to find damage to the right front fender of my vehicle. read more

See all

I like how much is automated with QR codes, online booking and edits to your reservations can be completed online. This matters when flights are delayed or cancelled as the weather and shutdown created real impacts. What can improve: amount of shuttles rolling through for airport pickup especially at peak times. Our driver did radio ahead and told them to send 2 shuttles but help us all if you try to call no one answers. Pros: AAA deals are better than the spots promotional offers. Upon entry someone will swing by your spot in no time so if you're rushing you'll make it. ProTip: covered parking makes no difference when the snow hit there was snow on windshields and you're plowed in; whereas uncovered was unbothered with clear windshields and all. 4 stars in all. read more

The Parking Spot - Uncovered Feb. 2026 - Parking Near Me - Charlotte, North Carolina

I will bump them back up to a 4 because of the friendliness of their drivers. Areas for improvement: 1. Better bus spacing. There should always be a bus headed to the airport before one leaves. 2. When parking in premium, it is frustrating to ride around the lot for 10 minutes picking up non premium customers. read more

See all

Are you flying out of Charlotte? Do you need to be sure you will have somewhere to park? Do you not want to pay an arm and a leg? The Parking Spot is your answer! I've used this facility several times in the past, and especially when parking spots become scarce during the holidays, it's always nice to be able to make a reservation for a spot. Book far enough in advance, they even give you an early bird discount. We used the Parking Spot for Christmas this year, and it worked out perfectly. We made a reservation right after booking our flights, about a month in advance. When we arrived at the lot on our departure say, we pulled in, scanned the QR code in the confirmation email, and were told where to park. Once parked the shuttle arrived, and picked us right up to go to the terminal. It was smooth as could be, door to door service. The shuttle driver was friendly, providing a business card noting our exact parking spot so we wouldn't have any trouble finding it when we return. When we flew back to Charlotte, we caught the shuttle near back age claim, gave them our card and they drove us directly to our car and we were on our way home. Pricing is very fair, and much better than the pricing at the airport lots. I'll definitely use it in the future and will continue to recommend to others. Check it out! read more

The Parking Spot - Parking Near Me - Charlotte, North Carolina

I waited more than five minutes, then called the number per the clearly-marked instructions on the sign. I informed the attendant that I was at the shuttle stop between rows R and S. The attendant informed me, "There is no shuttle stop." I don't like being gaslit. A moment later, a shuttle drove past me without stopping. All told, I waited 21 minutes for my shuttle. If you don't have to use The Parking Spot, don't; find other options. read more

The Parking Spot - Shuttle Stop sign - Parking Near Me - Charlotte, North Carolina

My experience was terrible here. I would not use them again. They have no records or payment and the staff can't help you. I made a reservation and it was not in the system. They only collect your money. I had to pay over again to exit the parking lot. read more

Great experience parking here while grabbing a flight out of CLT. The driver picked us up almost as soon as we parked and helped us with bags. We arrived after hours (10 PM). I would recommend downloading the app which automatically notifies them that you are at the pickup zone and sends the shuttle. We didn't have to wait very long, though I'm sure it would depend based on what time you arrive. The lot itself is extremely well organized and well lit as well. Pricing is the most competitive out of the other options in the Charlotte area and they are just outside the airport (across the street) so the location cant be beat. Another tip is to book early if you know your travel arrangements in advance as this usually allows for a nice discount. read more

Convenient parking. Easy to book and the shuttle is always on time and available. My favorite place to park when flying into CLT. read more

The Parking Spot - Parking Near Me - Charlotte, North Carolina

So convenient, well priced, great location, and secure! We went with covered parking and it was super quick and easy !

Rude and unprofessional lady at gate! Snapping fingers at customers and completely unhelpful while conducting pickup. Driver of shuttle was the only reason I give 2 stars. read more

Security and peace of mind, and a very reasonable price.. This location is very close to the airport and the shuttle gets me there quickly. read more

Parking at the airport is usually a point of stress for a lot of ppl traveling. I found The Parking Spot a couple of years ago and have used them ever since. If you haven't traveled recently, it's important to note that most parking is now reservation only so you need to book it before you show up. TPS has an easy to use website to book your parking and if you get on their email list, also have discount codes throughout the year. You can also save money by prepaying typically. Once you book it, you just show up and scan your reservation QR code and park in the level you pre selected. The shuttle busses are quick and plentiful, I've honestly never waited for a bus. The awesome bus drivers will help with luggage and give you a ticket for your return trip. Keep that ticket handy and simply hand it to the driver upon your return for door to car service. Also printed on the card are instructions for return pick up location, very handy to have when you're tired from traveling. Once you return, you'll be dropped off right at your car and you scan the reservation to exit. Complimentary water bottles are available at the departure gate and always appreciated! Friendly, efficient and can even be contactless if you choose. A great service! read more

I drive an extra hour because of the parking spot. I have only had 1 driver I was disappointed with. Friday night (1/2) the gal that brought me back to my car was awesome. When I couldn't find my keys she'd offered to drop me off at office to find them. I opted to get let off by my car and she said she'd come by on her next round to make sure I wasn't still there. That was above & beyond. read more

I like the cost savings & convenience of having the Parking Spot van pick me up directly beside my vehicle for pick ups & returns. The drivers are so nice & take care of my luggage so I never have to lift it in or out of the van. I've never used it, but they offer upgraded covered spaces & car wash. The only negative occurs during busy hours at the Arrival area. If you're trying to catch the van to return to your car it is like the Wild West! There's not a line to stand in & some people rush for the door even if others have been waiting. read more

It's been 4 months since my review of the terrible experience that I had at the parking spot. They won't resolve the problem. They want me to describe the problem on their website which I did and they will not resolve. Of course they don't provide a phone number so I could talk to a human. Their customer service is nonexistent. read more

This is my second bad experience in less than 6 months. The problem is this.. the business has grown and your hiring practices SUCK. Your employees dgaf. I checked in yesterday reservation #126143730. I was a regular customer... i had gold status. I used my points to boook an open parking spot for the weekend your stupid employee sent me to row P OPEN LOT... and never sent a shuttle to pick me up. I stood there for 10 mins waiving at shuttles as they passed by... this really pisses me off. You have a sign in the parking lot with a number to call if you are waiting more than 10 minutes. GUESS WHAT?? YOU CALL THE NUMBER AND NO ONE ANSWERS THE DAMN PHONE!!!! Why do you have that sign and a number to call if the phone does not have a live person to answer??????? I am so infuriated. I have been using your service for the last 6 yrs and you company has grown so I GUESS CUSTOMER SERVICE IS NOT A CONCERN FOR THE PARKING SPOT ANYMORE!!! I hopE everyone looking for airport parking reads this message. THIS IS THE SECOND TIME IN 6 months that one of your employees freaked me over. ANYWAY I AM DONE... off to look for another parking service at charlotte airport because THE PARKING SPOT SUCKS!!! read more

Read my reviews. I'd rather share love than negatively. It has to be multiple offenses or egregious . This is both. We have been coming to the Parking Spot for years now. I understand that it can be hard to keep staff in this area, let alone the ones that you want to keep. So I have overlooked a LOT over the years. They have been spiraling over the last year with an array of bad behaviors. It's apparently gotten so bad that they only have a temporary manager now and have brought in reinforcements from other areas. Like Texas, even. The website says that with status you can get a complimentary upgrade in parking, but the app doesn't support that. We had talked to Patrick about it, and he told us just to park in covered and have the attendant adjust it when we leave. So we have done that. We get back from a 31 day trip to find out that the acting manager who said her name is Madea, would not honor that. Not even this time. I understand changing policy, and it affecting future stays. So I guess we'll use up our free days, then start giving our money, for the 300+ days a year that we park it, to another company. This place has a problem from the bottom to the top. read more

The Parking Spot - Parking Near Me - Charlotte, North Carolina

See all

Easy to pay. Hard to find the exit. There were many exits, but the 2 I tried were closed. There are not nearly enough signs pointing parkers to the exit. Also could use a notice that says after you scan your QR, stop at the window so the dud can tell you where to park. Lots of shuttles running. Hardly had to wait at all in lot or terminal. read more

The customer service was A1 top tier! Starting with the gatekeeper; it was my 1st time parking in the lot without my husband. I wish I had gotten her name, but she took my phone, scanned the QR code for me & instructed me on where I should park. She called the shuttle driver who was there to pick me up before I could even get all my luggage out the car. Sorry, but I didn't get his name either. My driver was a veteran, also, so he understood my pain when it came to travelling. He loaded our luggage on the bus for us & got us to our arrival gates on time. 10 out of 10 experience overall! read more

Been using them for years. Always ready to pick you up at your vehicle to head to the airport. Pickup for return can take time and crowded to get on bus but they try to fit you in. Reasonable price. read more

We waited for 20 minutes for a bus. Park'N Go came by 6 times while we waited. Also, when we parked while coming into The airport we waited 15 minutes before a bus came by. This was extremely inconvenient. Don't recommend. Go with park n go. read more

first and last time. Joey was the nastiest driver I've ever seen. he chastised and belittled everyone in the bus and angrily yelled at everyone. no one told us we needed to wait at our car. I told him what row we were parked in and he didn't believe us, making the entire shuttle drive around needlessly to find our car. He was very confident he'd have zero consequences, as when we told him how unprofessional he was and we'd be filing a complaint, "he wasn't worried at all". Congrats Parking Spot, by protecting a complete jerk who shouldn't be working with people, you've shunned a Gen Z customer that travels on business frequently that could've been loyal had the service been good. read more

I checked in at 6:14am and watched the buses drive by for 20 minutes, I called at 10 minutes and the guy said he would get someone to pick me up, not a good start read more

We are such strange creatures of habit, aren't we? I will search and search and drive God knows how far to save a few dollars on the airfare but freak out when I have to pay for parking. I love Greensboro to death, but our options out of the airport really suck. Unless you are heading to New York or Florida, everything else requires a stopover in Atlanta or somewhere along the way. I quite often look for an airport that has a direct flight. At least I know when I get on and the plane takes off, the next stop will be my destination. I cannot begin to tell you how many slices of pizza I have had in the Atlanta airport because the connecting flight got canceled or delayed. So, when I saw that Charlotte had a direct flight from it's airport to Canada, I decided to try the hour and a half ride and see how I fared. The big question was, what I was going to do with my car for 5 days for surely no one is going to give me a ride and parking is so freaking expensive! After gasping at the exorbitant prices of parking at the Charlotte airport on-line, I did notice there was an off-site alternative called The Parking Spot. The price looked pretty decent, they offered a AAA discount and supposedly even bring you back to your car. It was turning out to be about six bucks a day as opposed to the $12 or more a day if I wanted to be walking distance to the terminal. I decided to give it a shot with my heart in my hand because I know how un-user- friendly these things can be! I got to the airport with plenty of time to spare and good old GPS brought me right to the entrance of The Parking Spot. I scanned the QR code they gave me with my pre-paid reservation and a gentleman at the gate told me to park in section U which was the uncovered section all the way in the back. How will they ever find me? How will I ever find the spot? To my amazement, it was quite easy to find the spot but wondered how at 5AM in the morning they were going to retrieve me. I'll be damned, but as soon as I got my stuff out of the car, within a minute or two there was The Parking Spot van to pick me up. They even handed me a little card that told me my parking spot, so when I return it will be easy for me and the driver to find my car. Clever, appreciated and great customer service! As promised, I was dropped off at the terminal and it was easy as pie. Now how difficult will the return be? I was not looking forward to that. Once again, The Parking Spot came through. The little business card tells you exactly where to stand after you get your luggage. There was even a big sign outside the arrivals/baggage level to indicate I was at the right place. Within two minutes the van picked me up and I'll be damned if they didn't drop me off right in front of my car. I scanned the QR code one more time on my way out and I was on my way home. This was so damn user friendly. I was incredibly impressed, and considering how expensive airport parking is, This was a great deal. I find everything connected with airports to be overpriced and costly, but The Parking Spot offered me a fair price with fantastic customer service. I especially loved the idea that they dropped me off at my car. I cannot begin to tell you how many times I have returned from a long trip and I've ended up crying in the airport parking lot for an hour trying to find my vehicle. Unless you have a lot of money or need to park right by the terminal, the next time you go to Charlotte, I would highly recommend The Parking Spot. Convenient, customer friendly, user friendly and don't forget your AAA discount! I hear they have operations at many airports throughout the country and they have won me over. See you next time I go to Charlotte! read more

See all

Only place to park. Pick you up and load your bags at your car and deliver you to airport door in less than ten minutes. Awesome.

Never again. Don't waste your time on unreliable service with inconsistent shuttle wait times from the airport to the lot ranging from 10 minutes to 40 plus minutes. There are several other options, including onsite parking at the airport that is walking distance to the terminal. Those other options actually have shuttles and buses that come by the airport pickup area every 5 minutes or so. Giving it more than one star because their process getting you to the airport seems fine, but it's the return trip that you never know what you are going to get! read more

It was such a simple process. It was affordable. Our flight was delayed multiple times and there no hassle to extend the spot. Made me very confident that my vechile was in good hands read more

Great service. I never have to wait to get transferred to the airport. At the airport, there is no wait or only a short wait to get pick up.

Horrible first experience at CLT The Parking Spot. We tried making a reservation online to get the listed promo rate of $11.95 but it wouldn't allow us to. When we got to the gate, the woman working was extremely rude to us and made audible sighs of frustration that we were in line to park without a reservation. She said "Don't ever do this again and I will take your card to go tap it." She told us we could only do the premium covered parking and get charged $26 per day. The day we left, The Parking Spot had overcharged us. We tapped the call button on the machine at the gate a few times, however the attendant in the booth immediately next to us made no effort to help, nor did anyone answer the call. As cars piled up behind us in line, we did the ethical thing for other customers and paid the higher rate, which we were also surprised to find out included a $38 "airport usage fee." We paid the overinflated cost and tried to get a receipt. The receipt printed completely blank paper. After we pulled ahead and stopped, there was a different customer walking out of the building that expressed frustration that the machine did not print their receipt either. We went into the office and no one greeted us. We peeked into a couple of the offices and finally a staff member remained seated in a corner office and said that the person in the booth outside could help us. We further explained that the person in the booth made no attempt to help us after numerous tries. He then said, "What can we do?" We explained our aforementioned complaints to which a staff member said we didn't share enough information for them to resolve any issues. We then offered the card that the shuttle driver gave us and shared we wanted to work toward a solution. Eventually, they said that our credit card number would be sufficient to find what they needed. A team member then placed a 12% discount on the charge with our final price being $314.60 for 11 days. We could have valet parked at the actual airport for $27 per day which we researched ahead of time as well and will never use The Parking Spot again. read more

I love The Parking Spot! It's so easy to enter, scan my barcode (I do pre-pay), and go to my parking spot! The shuttle is pretty quick to pick me up and take me to the airport. Check-out is easy too! I just scan my barcode at the exit! read more

This is the second time I've used The Parking Spot in Charlotte. The CLT airport parking is a bit of a hassle, and expensive. The Parking Spot has a great system where parking can be purchased online ahead of time and they have an easy to use mobile app. Their shuttles run continuously and the staff are always quick and friendly. This shuttle service is no slower than any other parking system that I've experienced. The Parking Spot also has different tiers of parking, so if you have a car that you want to keep under a roof, you can do that. read more

Our go to parking for Charlotte airport. I love the convenience and that they're picking me up and dropping me at the airport. It's more affordable and convenient than parking at the airport. The prices have raised recently which I guess is to be expected. read more

The convenience is great, but I have to comment on how quick and efficient the process is from pickup and load right from our car to shuttle pick-up and drop off at our car. The rates are what keep us coming back, please don't raise your rates or take away the discounts! read more

If you expect all the services of the facility to work each time - don't bother. Go elsewhere! I've seen them struggling before but tonight did it over the topic in a failure perspective. A number of customers quit waiting and took taxis to front gate AND walked to our vehicles. Best part was we had to pay full service as though we got what we paid for. Uber might cost more but less headaches and it's consistent. I hope they don't turn Park n Fly to this caliber cause they good too as alternative. read more

Location: 5 Affordability: 5 Customer Service: 5 Availability: 5 Shuttle service: 5 Professionalism: 5 We use the Parking Spot at the Charlotte international Airport on a regular basis. Their reservations process is very easy and very affordable. They have a large lot so we've never any issues with getting parking because of availability. They offer shelter or no shelter parking for their customers, but of course the rates are different. They have a courtesy shuttles that run back and forth to the airport like every 15 minutes. The staff is always very professional and friendly. We'll continue to use this airport parking as long their rates stay the same. read more

More users than buses can accommodate. A mess getting in and out of the airport. Three buses operating with about 100 people arriving and waiting for them. No organized way to board other than fighting a wave of humanity. read more

Service is absolutely horrendous. They have limited staff and now limited shuttles. I spoke to one of the drivers and he informed me that they just laid off 30% of their drivers. When I travel it will take approximately 20 minutes for a shuttle to pick me up from my parking spot and bring me to the airport. Upon return, you can wait anywhere from 1 hour to 1 hour 30 minutes to get a shuttle at the airport and bring you back to your spot. I am starting to look at alternatives in that it is getting so bad. I would advise to not use the parking spot and look for alternatives. read more

Convenient pick up and drop off. Love being taken directly to your car! Drivers are friendly and helpful.

Great response time getting picked up early in the morning, i.e. 3:30 AM. Courteous shuttle drivers helping with luggage both on and off the bus. read more