The Palace Hotel is a very grand building in a commanding position close to the railway station and town centre. It exudes Victorian grandeur but this grandeur is slightly faded. Much has obviously been done to keep the old place in a good state. The decorations are in a good condition and there are nice carpets throughout. It is beautiful inside as well as outside. The bedroom was very good, not luxurious but comfortable, clean, and had all the expected amenities The small bathroom was excellent and the shower worked perfectly. Some things let the place down. I had to wait 15 minutes to check in, in a long queue. The Wi-Fi is free only in the reception and restaurant area, but in the bedrooms you have to pay quite a lot for Wi-Fi. The lift works but is slow and has eccentricities in operation that you need to learn. The hotel boasts a good swimming pool with a tiny sauna and steam room attached, but this too is not free to hotel guests unless booked as an extra in advance. Breakfast was self-service and plentiful but the coffee was from a machine. Unfortunately although the restaurant wasn't at all full things like juice, brown bread, or cooked breakfast ingredients kept running out and staff could not keep up with replenishment. In fairness I got a good deal to stay there and I would stay there again, but a bit more management attention to detail wouldn't go amiss. read more