I have lived at F1rst for two years, and prior to that had lived at five different DC apartments…read moreover the course of a decade. F1rst is hands down the best apartment I have lived in. The employees are responsive and friendly. And they are very reasonable about situations that other buildings can be overly nit picky about. The pool is open and heated 365 days a year... and there's a hot tub. I am moving for professional reasons soon, but I'm really going to miss that rooftop. Lastly, it's in an awesome neighborhood where something new is opening up within a block or two at least once a month. If you drive, there is extra traffic when there's a nats game, but it's not as bad as I thought it would be considering it's literally right next to the stadium. Love F1rst, gonna miss it.

I made a list of top 10 Navy Yard apartments based on Yelp ratings, toured all of them, and found…read moreF1RST Residences to be the clear winner. The sound proofing (top-notch), modern interior, open floor plan, floor-to-celing windows, impeccable maintenance, spacious gym, and rooftop with direct view of the Nats stadium were the top selling points. The leasing specialist (Leo) helped make the move-in process seamless, and I was settled in no time. The unit I initially moved into did not work out. Although this was a bit of an ordeal, the assistant general manager (Robert) did a phenomenal job giving attention to my situation, demonstrating great leadership over my transfer process, and ensuring I was happy with the outcome. The leasing manager (Johnny) was so kind and sympathetic, advocated on my behalf, and committed to getting me a resolution. The maintenance manager (Crawford) went above and beyond to ensure I was comfortably settled into the new place, checking up on me during and post-move. I got to see first hand how committed the staff are in ensuring residents have a great experience living here. The thoughtfulness and care that goes into this place is pretty incredible. From having coffee in the resident lounge 24/7 (vs in the lobby during restricted hours) to having rowing machines in the gym (I'm a rower and noticed majority of the apartments do not have these) to having units made ready for installing your own ceiling light (no other buildings offered this), even the smallest things matter here. This is a great building run by people who show commitment and integrity. You will love living here for the amenities and outstanding customer service.

We love the Bartlett!…read more We have been here since early 2019, and it has been a true joy to be part of this fun and pet-friendly community! The entire staff, including the concierges, the housekeeping team, and the maintenance crew, always bend over backwards to provide friendly, professional, and timely service. A special shout-out to Starr, Shiree, Breanna, and Mashanda at the front desk. Maria, on the housekeeping staff, is also too awesome. Our pup, Jefferson the Wonder Dog, absolutely loves it here too. He's a big fan of the enclosed "Paw Patches" on the second floor and the dog treats at the front desk. Overall, we couldn't be happier with our decision to call the Bartlett our home.

Do yourself a favor and read EVERY one and two star reviews before you sign a lease. One of my…read morechildren moved in summer 2023. They signed a lease because a friend signed and they were both new to the area. Move in was a nightmare. Even though the leasing office knew the date and time, they even helped reserve an elevator, her packet and keys weren't ready. No one locked the elevator so we had to keep waiting for the correct elevator to come and navigate all the people in and out of the elevator. The wifi and dishwasher weren't working. You have to use the building's internet provider which is expensive, and very unreliable. There are often non-residents (not guests of a resident) hanging out in common areas. Some of the outer doors break and are unlocked allowing easier building entry. The elevators are constantly broken. At one point, only 2 main elevators were working. Finding dog pee/poop in the elevator and hallways are a common occurrence. A car was stolen in the garage because the garage is easily assessable since the garage doors are usually broken. There was a murder suicide recently and management barely acknowledged it. There was a huge flooding incident which destroyed half the building's residences. As of May 2024, for a one bed/bath, on top of rent and internet fee, residents also share the expenses of the building and a separate electricity fee which adds an additional $200-$400 per month. Parking is $125 per month. They will not renew because of the security issues and frankly, many of the residents are inconsiderate and they raised the rent by $100 even though new lease prices are lower.

I worked here for 5 years and can say that the residents were amazing people. They understood the…read moreissues that Property Managers face and made my job delightful. The staff put customer service at the forefront of their duties and the residents not only noticed but would often show their appreciation to that dedication. It was a pleasure to work here because the residents are top notch. I miss 220 and know that the residents appreciated our efforts to make them always feel at home. JBG Smith fostered an understanding of best in class service that made me proud to be an employee.

Patrice and Desiree are wonderful - thank you for your amazing customer service. Had a virtual…read moreshowing with Desiree recently and she was very thorough, honest and professional. I'd say the same for the manager, Patrice. Their prices are reasonable compared to similar buildings nearby, and the location can't be beat. For own personal reasons, ended up going with another property but would still recommend them and consider in the future.

I parked my vehicle near a camera in the garage at 5pm yesterday. I returned to the garage…read moreapproximately 2 hours later and noticed shattered glass and my vehicle gone. My car was stolen in broad daylight. Keep in mind this occurred just days after an armed robbery with the vehicles owner being shot. This complex is not safe and management is clearly not doing enough to ensure our safety. We have not seen an increase in security or police presence especially with the recent events. Lease at your own risk.

I moved here in September 2021 and I must say I'm very pleased with Tamara Garner, Charles Brooks,…read moremaintenance supervisor and his staff. They all made my moving in a success. Every time I call my needs are met quickly and efficiently. I would recommend Metroplace at Town Center!

Like a hotel! Pretty clean, cool design, great amenity, nice…read moreview,... One thing I don't like is not enough storage space. you can rent storages for extra charge though. The staffs are really nice. Oh, the location is not great but they have free shuttle buses on weekdays. i wish I could live at their top floor;)

I recently helped my friend move into her new apartment in Halstead Tower. Unfortunately, the…read moreproperty manager that was present showed us little to no professionalism. As my friend and I being young graduates, it was apparent that there was a lack of respect present. She was passive aggressive towards my friend due to there being complications with her first deposit and questioned why my friend was not more prepared. As the property manager, instead of questioning her clients integrity, she should have appropriately communicated the solution to resolve the issue. I was disappointed with my experience here and will not be recommending this place for future apartment owners.

Lovely luxury apartment living, responsive maintenance staff with 24 hr emergency staff & most non…read moreemergency requests addressed in less than 24hrs. Amenities are top notch, and entertainment spaces have recently been upgraded. Six wonderful years living there!

I'm moving here. So far the lease signing process and other moving tools provided have been very…read moreeasy.

I have tried reaching out to management but I'm not sure where else to go. The trash pickup for the…read morebuilding is run very poorly. It's excessive & obnoxiously loud. I've noticed the units closest to the trash pickup have emptied within just a few months. No one wants to deal with this noise and the building hasn't done anything to help it. Trash pick up is almost every day of the week. Always before 9am. Tons of banging, slamming, people yelling. About 10-15 minutes for pickup, but even before pickup starts, at 7am their team is prepping and the slamming begins. After pickup, more slamming for cleanup. Not to mention during this time the entire alleyway is blocked for cars exiting and entering. I would like to ask that Judd & Weiler reconsider adjusting their pickup process. It would make all the difference to start later in the day (after 7am please, after 10am would be huge), and reduce the number of weekdays this occurs on. It is a huge issue within the building and the surrounding community. Please be considerate of the noise. Thank you.

I've lived in this complex for many years (truly only because I hate moving) and I've had MANY…read moreissues over the years. What might be the final nail in the coffin that leads me to not resign for a 5th year is the building's management. Our apartment WiFi has been out for TWO WEEKS. Conveniently, the issue started the same day that Single Digits, the required internet provider with HORRIBLE reviews, came to do "routine maintenance". We have contacted management nearly ten times about the issue since they are the ones who require us to use this service (and pay $60 a month for it) but they claim it is a Single Digits issue. We have called Single Digits over TWENTY FIVE times to get this resolved and have been told that they are unable to access our apartment (regardless if anyone is home or not) because the complex will not schedule a time for Single Digits to come with a building maintenance worker. Our calls, emails, and visits to the leasing office have been virtually ignored. It is completely unacceptable to require your tenants to use a company (which again has possibly the worst reviews for an internet provider ever seen) and not assist them in addressing any issues. We are leaving this review in hopes that the leasing office will actually reach out to help us resolve this TWO WEEK LONG outage, but I am not optimistic.

My husband and I have been living in the DC area for almost nine years and this is our fifth place…read morein that period of time. The rental market here is a nightmare--competitive and ridiculously overpriced. Which is precisely why I'm so pleased to have found an apartment that I can see us staying in for years. Much of our trouble in finding the right place had to do with my resistance to moving into a large building. I'm sensitive to neighbor noise (blaring televisions, loud gatherings, barking dogs..etc) and have read many horror stories online about apartment buildings with paper thin walls. After taking a tour of the IO Piazza, I finally decided to take a chance, and I couldn't be happier. It's been almost two months and we haven't experienced a single noise issue. Although we're very fortunate to have an end unit, I don't think it would even be a problem elsewhere in the building. Quiet alone would be more than enough to make me happy, but we actually love almost everything about the property. Our neighbors all seem nice, the community is very pet friendly (but has a number of reasonable rules in place to prevent dogs from taking over), the staff couldn't be more helpful and accommodating, and Shirlington is surprisingly adorable--I wasn't super enthused about moving out of the District. I think the only thing the community is slightly lacking in are amenities. There is a modest gym on the first floor and a nice terrace area with seating and grills, but no rooftop access or pool. That being said, I'd much rather have a great apartment in a quiet building than a pool. Overall, we love this place and would highly recommend at least checking it out. We had all but decided on a place three blocks away, but decided to tour the IO Piazza at the last minute. We changed our minds right on the spot and filled out applications immediately. :) One last thing. I have noticed that many of the complaints have to do with cost/rent increases. Anyone who has lived in the area of any substantial period of time knows that DC is an exceptionally expensive place to live--it's unfortunate, but that's just the reality. Rent changes annually based on demand in all buildings, not just this one. Our two bedroom/two bath corner unit isn't cheap, but at $2650 a month, it's $100 cheaper than what we paid in Columbia Heights for a one bedroom/one bath apartment that was almost half the size. Good luck finding a better building at a better value that doesn't include an hour long commute.

This is the worst apartment experience I have ever had anywhere! Office is not open stated hours -…read moresays opened at 10 am (no one around) . Called to see if they were running late no answer so called a sister community who was able to reach someone who called me back to tell me they would check and call me back ( still no call). They finally opened at 2 pm that day. Next, to my surprise, prior to my move in the complex did something in the unit that caused a very strong toxic smell -,cleaning products, insecticide, bathtub reglaze? This caused a severe asthmatic reaction! Allergist advised to get out of the apartment due to environmental concerns. I notified management that I needed to break the lease due to the toxic chemicals. Apartment management did not care and sent an email stating a 2 month penalty to break the lease was required. Never moved in based on the severe asthmatic reaction. Based on my experience, with the unresponsive management team and the toxic chemicals in the apartment I recommend avoiding this apartment building and any Windsor communities if you value your health. There are many other apartments in nearby that are in the same price range that have responsive management and no strong toxic smells.