I am leaving a 2 star review based on my overall experience with That 1 Painter. While the final…read morepaint result is acceptable, the lack of professionalism throughout the project made this a frustrating experience. For a quick summary, my primary concerns were: * Poor communication, including staff turnover and needing to repeatedly initiate contact * Significant delays compared to the original three day estimate, with the project lasting several weeks * Missed areas and incomplete work requiring multiple corrections * Inconsistent drywall patch finishing, especially in less visible areas * Over-spray and minor damage not proactively addressed * The home left unsecured at times, including windows left open * Lack of ventilation during painting, causing alarms to go off overnight * Cleanup not performed, with large amounts of trash left behind * Being required to handle cleanup that should have been included * Evidence of alcohol present on the job site For full context, this was my experience: I chose this company based on a recommendation. Early on, I went through two representatives who stopped responding, and I later learned both had left the company. This level of turnover should have been a warning sign. I was eventually connected with someone from another branch while they filled the local role. The revised quote came in much higher and only approached the original after several rounds of clarification. The project was described as a simple three day job in an empty house. Despite that, it extended over several weeks. Communication remained inconsistent. There were gaps where I received no updates and had to follow up repeatedly, which contributed to delays. I had to visit the property multiple times to point out missed areas, incomplete work, drywall issues, and over-spray. At one point, I was told the project was complete, but there were still numerous outstanding issues. The property was not handled with expected care. It was left unsecured at times, and poor ventilation during painting caused smoke and gas detectors to go off overnight, resulting in calls from neighbors and law enforcement. This could have been avoided with basic precautions such as covering detectors and ventilating the space. Items removed were not always restored, leaving me to handle it. I also found a half consumed alcoholic beverage on site, which I documented. I would expect a professional crew not to consume or leave alcohol at a job site. Cleanup was not handled appropriately. Trash, materials, and supplies were left behind. When raised, items were moved rather than removed. I had to take on a significant amount of cleanup myself. I documented these issues with photos and saved communication. To their credit, after repeated follow up, the work was eventually brought to a level that is acceptable, which is the only reason this is not a 1 star review. However, I expected a professional company to manage communication, maintain consistent staffing, complete the work in a reasonable time frame, take basic preventative steps, and leave the property clean and secure without requiring constant intervention. Based on this experience, I would not recommend this company and would encourage others to consider alternatives.

I love working with people who are passionate about what they do. Jennifer and her team are so…read moreresponsive and detail oriented. She is an absolute perfectionist. What separates Jennifer from everyone else we tried to work with is that she does everything she advertises, makes you comfortable, and went above an beyond by helping us to pick the right colors for the style we were looking for. The whole experience has been great, she took the time to explain everything, worked around our schedule and completed her evaluation and quotes in such a timely manner. I highly recommend Jennifer and can't wait to keep this process going. Before and After Pictures coming soon!

Ben and his team did a tremendous job repairing damage from a pipe break above our kitchen ceiling…read more They arrived on time, were consciousness in protecting in-tact surfaces, duplicated existing texture and restored my kitchen to its original, or perhaps better condition. I would highly recommend them for any projects you have and will definitely hire them again myself (Actually..... I already did!).

They started out with a high bid and we kept talking and they gradually came done to an acceptable…read morebid but by then I had decided that I was not going to use them.

I only needed a small wall repair, but Hernandez Pro Drywall & Painting returned my call promptly,…read moreand came over to give me an estimate the next day. They did the work quickly and neatly, and Randy called the next day to be sure we were happy with the job. I would definitely recommend Hernandez to Pro Drywall & Painting!

Sam and his crew has painted our condo rental. Sam always responses quickly and professionally…read more His prices are fair and he recommends quality paint for our rental - SW Duration. Today, I had some drywall repair and he quoted via text with a photo I sent and came the next day! That is what I call fast and great service. Its such a relief to have someone you trust taking care of our condo since we don't live in the area.

Sam, the owner, did a terrific job at repairing several areas of my drywall due to moisture damage…read more He did what he said he would do and when he said he would. The estimate was promptly provided. We had great communication throughout the whole process. For any future drywall or painting, I will be a return customer! Thanks Sam and E&M Paint and Drywall.

On time to our appointment time. He did evaluate the work we needed to be completed. He did take…read moresome measurements of the area. However, it took over a week to receive a quote for the work we needed to be completed. However, due to the amount of time it took to receive the quote we had already hired another contractor.

Bayron remodeled a stand up shower in our master bath. Communication was great, they worked…read moreefficiently, and did a great job keeping the rest of the house clean.

Great service! Came on time and fixed my kitchen sink at a reasonable rate. Will definitely call…read morethem again.

I have used these folks a couple of times for my rental property in Bryan. They have been quick,…read moreefficient, and reasonably priced. For the life of me I can not remember their names, Trent and Mike? The first was a broken garage door opener. It was an older model and he quoted me both a price to repair and time to order parts or a price to replace. I chose to replace and rather just select from a few options they let me pick any unit from Lowe's or Home Depot. They bought and installed it with only the installation fee. The second time my dishwasher. Same thing, it needed a new circuit panel which was almost the price of a new washer. So I selected the one I wanted and they installed. I could also have just let them pick one out for me. They have always answered my calls directly or called me back promptly. They have an extra fee for the weekends, so I have had my work done weekdays and they can usually get to it in a day or so. (unless it is Aug as A & M student body is all moving into town!) I recommend them and will be using them again.