I have been with Orange for over 10 years. This shop has been in West Quay for many many years so it's good that it has been there constantly. The times I have gone to the shop I have had to wait for an available person to help and sometimes it just took too long to wait. They have updated over the years thought. There is a wall where you can charge your phones and a lot of dummy phone son show for you to look at. A few of the phones are plugged in and live so you can get a real feel for the phone. However they are usually the very expensive ones so not always useful. The people in the shop usually end up calling Orange on your behalf so sometimes easier to do it yourself. read more