1 star for for service and delivery I had with them while subscribed. I would give additional stars for the fact that by law people can now cancel online hopefully without any issues which I accomplished. Now if the constant telemarketers would stop calling for resubscribing, everything would be great. read more

I order the paper for my skilled nursing facility in Garden Grove. First, it's expensive and 2nd we don't always receive it. So, then I have to constantly call in and report it, then they tell me it should be here in 1 to 2 hours, and I still don't receive it. It shouldn't be that hard to deliver a newspaper to a business. These are elderly and disabled patients and just want to read the paper. If it wasn't for them asking for this newspaper, I wouldn't be order it. Your company should do better for your customers. read more

I so wish this paper was better and I fully understand what's going on as it related to the business model and economics of newpapers in america. I love reading the paper as part of my morning routine but how this paper treats Loyal customers is BS. costs goin up so much and paper 1/10 of what is sued to be with the majority of it AP stuff that I can read for free elsewhere. also there customer service is total BS. we travel alot and cant get credits for paper on hold. they had my operation dates wrong and when I finally canceled they never accepted it and kept delivering and charing us. I told them and now they say we owe them for papers we told them not to deliver. then they call multiple times a day trying to get us to renew . almost breaks my heart to stop getting teh local paper but ef these guys and the way the manage this business and treat loyal customers. read more

The absolute worst I mean how can they stay in business when they totally ship a neighborhood delivery to them be forced to leave a message then the next day you get a bill from them increasing your monthly bill then when you call and complain they pretend they can't hear you and want to end the call. Forget it I will go start getting The LA Times read more

The worst newspaper in the country. They have scammers going door to door asking for college funding, and then signing you up for a recurring subscription to the newspaper. This has happened to multiple people. And then when you cancel they call 5 times a day from different numbers so you can't block it. Genuinely hate this company. read more

Charge increased to $200 a month. Finally had to cancel my credit card after several attempts to cancel the paper delivery.

Horrible delivery service, it's bad enough the paper is nearly $500 a year, you have to wait till they're good and ready to deliver the morning edition to your home by 8am or 9am. Sometimes the Sunday morning paper won't arrive till near noon! Inexcusable, sad thing it's probably not the drivers fault because they won't hire more delivery people!!! read more

I think that they are always accurate and well written. They keep things interesting true and to the point. I'm having an issue I'm hoping they will look into. Because I trust that they will see all sides and so people have are truly educated from all angles before choosing their own perspective. read more

This one hurts because I grew up helping my dad back in the day stacking newspapers when he was the manager, and the angels had Orange County Register at the stadium. That being said I hate essay reviews but this is IMPORTANT! DO NOT give them your credit card! Low intro monthly for a year! Then BAM! Non stop calls. Reviewing my card! They upscale the charges first chance they get! Now that my card expired, they are telling me I'm overdue and they'll wave it if I renew! After all these reviews, wow NEVER GIVE YOUR CARD INFO, or good luck! You don't have an option to cancel online SCAM, you have to call lmao. I should have done my research, these reviews are atrocious. Idk how Jeff Fletcher can write for them covering the angels, that's literally the only reason I was interested in a digital subscription. What a sad company this has become. So the rude customer service on the phone telling me I owe you! lol come and take it if your card is tied in to this company DO YOURSELF A FAVOR, claim fraud and get a new card! I would not want these guys having any updated information! As of now they don't! read more

Really really bad, egregious situation with my subs with this newspaper. They got me for an automatic renewal five months ago, and I have since made six attempts (on more than a monthly basis) to cancel, yet they kept charging my credit card and telling me they were escalating my requested refund to "the finance department." Well, that finance department (five months later) has never offered resolution of ANY kind and the last two phone reps actually said that I had no escalation tickets in my file. Additionally, it's all Indian phone agents who do not understand conversational English to a proficient level for the job and when I demand a US based call center they tell me there isn't one (?!) For a large, California newspaper, this is inconceivable to me. This is all shady as heck; do not give this paper your credit card number. I ultimately had to close my credit card and get a new number/card issued to me. read more

SCAMMERS! and so annoying. They have people coming by for "college fundraising" saying that if i use my school email i'll get my money refunded to me. They don't give refunds despite the fact that i was tricked by their people and they try to trick you by not informing you about the automatic subscription. So if you don't call them to unsubscribe you'll be getting a charge every month. I unsubscribed as soon as I could which was already an annoying hassle, and yet i'm still getting calls and emails from them. Really ridiculous and frustrating. read more

Paper is only delivered occasionally. When it is delivered, person throwing the paper can t get it passed the sidewalk. People pick it up there. Paper has gotten so small, it is mostly adds. I now understand why the print media is dying. read more

Since November of 2021, I have paid $4/month for my on-line subscription to the Orange County (CA) Register. I was told by staff at that time "...we have a promotional going which is $4 for every 4 weeks of our digital services. This is a perpetual price it won't change, would you like to take advantage of it?" I did, and called again in January of 2022 to verify that price because it sounded just too good to be true. I was told again by the OCR staffer (Lorenzo) that "the renewal price is $4 per every 4 weeks of service." And that "This is a perpetual price. It will remain forever. It won't change". I just received (6/4/25) a new rate announcement for the online OCR that increases my subscription price from $4 per month to $6.50 per week. In real terms that is from $48 to $338/year. This is a classic long-term bait and switch. I just called the OCR "service line" and was told I'm out of luck because OCR occasionally changes its rate. She would not listen to me reading the phone transcript I have in front of me about my "perpetual rate". Has anyone else experienced this scam? read more

I signed up for digital only with their "deal" and after about 1 month they booted me out and I've not been able to log in as a subscriber. Supposed to have been for 1 year. I got two months. TOTAL RIPOFF. Tried to call a couple times and no joy. No one could help out. Very disappointed. read more

Watch out! The worst! The Register's pricing and billing system are WAY worse than any of the cable companies you have always hated so much. In my case, there was 36% increase last year and now a 46% increase this year! How can annual price increases like these possibly be justified? (remember, we're talking about a newspaper!) Also, in my case, I paid the quoted/specified price for a full 52-weeks and then was later shorted 3 months on the "Paid Through Date" due to what they said was "surcharges" ????. In my mind, I paid the specific price for 52 weeks and should get 52 weeks of service, correct? Not be told later that I had been "shorted" due to "surcharges" (which, by the way, were not explained in detail). Something does not sound above board. This is not the first time this has happened - it is now the 2nd year in a row. Every year it's the same thing - they've messed up my billing, tried to increase the price an outrageously unexplainable amount, we have a very long phone discussion, they apologise and promise the same thing won't happen next year and then beg for me to subscribe again for another year. Does this sound familiar? I have always liked reading the Register paper, however, I am extremely disappointed with their business practices and have cancelled my subscription, closed my account and will no longer do business with the OC Register! read more

If there were a zero star options that would be my rating. I ordered the print version to be delivered as a gift to my 93 year old mother to give her an activity as she is housebound. She was looking forward to receiving the paper and each morning the caregiver would go out to to the driveway to get the paper that was never delivered. Each time I called their office, I was told the exact thing that they were sorry, put me on hold forever to get back and say it has been expedited and she will receive tomorrow. It never comes after 3 phone calls. No wonder all thei ratings are the lowest possible. Bad business and huge disappointment. read more

I grew up reading the O.C. Register as my parents began subscribing in 1968. I ceased my subscription years ago but in a nostalgic symbol of support with their surviving the pandemic, I took out a 99 cent promotion for a digital account, although I no longer read this local paper. As the saying goes, "No good deed goes unpunished." Due to fraudulent activity from another source, I cancelled my credit card only to learn that I was being charged $14 a month for digital access to the Register. Note, anyone can access this newspaper for free using their library card: Find the OC Register from the list, then click on the link. Type in your library card number (if you have a physical card it is on the back side, below the barcode), then click on "Log in" Look for "America's News" then look for the "Orange County Register Collection" bullet point, then click on the link. I attempted to cancel my subscription but the Rep. refused to write off the charges. Today I received an invoice from the Register revealing the 99 cent monthly charge that increased to $14, has now lept to $18.95 per month. Had I been receiving a physical newspaper delivered by a contract employee driving to my residence, I would feel inclined to pay a reasonable fee. But the O.C. Register's attempt to bully me into a nearly $20 a month charge for a digital newspaper I can read for free with my library card is exorbitant, unreasonable, and has destroyed a customer relationship in excess of 60 years. Attached is a photo of the invoice I received today... read more

The Orange County Register - Note current monthly charge for digital access is $18.95 - Print Media Near Me - Irvine, California

Like others have noted, the newspaper lacks serious, quality journalism. Most news items of note that reflect quality reporting are from other sources like the NY Times, WSJ, etc. Then you have sloppy, lazy in-house columnists that keep referring to a "trusty spreadsheet" to justify all their "expert" analysis on any given topic. Every column, the same dribble. No creativity or actual journalistic reporting. It's no secret that newspapers are struggling these days (unfortunately) but it doesn't help to fill the paper with highschool puff pieces and 'writers' more interested in seeing their byline than turning out something quality. like some magic writing tool - except after using in every column only highlights the lack of creativity and read more

My credit card was charged 3 times for an 8-week subscription. Once for the original subscription, and twice AFTER I cancelled the subscription. I DO NOT recommend getting as subscription from the Register. read more

I lived through the automated voice to answer why I called. I finally had to ask for a live agent in customer service. I advised the agent that I wanted to purchase 10 copies of the Sunday June 1, 2025 edition. They said that they would check to see if they can do that. After several minutes the agent came back and said I can have the 10 editions for $100. I repeated what I wanted and the agent repeated that the 10 issues would be $100. I said that they not only will lose the $100 , they just lost a subscriber. read more

People: learn from what is posted here. YOU MUST NOT PAY WITH A CREDIT CARD. Also, when they send you past due bills after you have cancelled your account, ignore it. They have no ability to affect your credit because you didn't give them your social security number when you subscribed. Treat them like they treat you when they charge your card after you have cancelled. It's a trash organization that only survives by charging people without their consent. read more

My 91 year old mother has been receiving this paper since the 70's. They were charging her $157 for 4 week delivery including Sunday. I checked with another customer only to find out they were charging her $38 for 8 weeks including Sunday. This newspaper should be ashamed of themselves for taking advantage and ripping off the elderly. When I called them they told me "every customers price is different". What the hell?? So you make up the prices as you go along?? They ultimately gave her the same rate as the other aforementioned customer but had been ripping off my mother for years! They also have delivered the newspaper wet and not delivered a new one when I called to complain. The supervisors I've spoken with are useless. If I could give zero stars I would and I would cancel the paper but my mom enjoys reading it so that's why I haven't yet done so. No wonder most people get their news online, this is the worst run newspaper company I've ever dealt with. Horrible customer service and a lousy newspaper at that. read more

This publication is way over priced and weak on bakanced reporting They raised the deliver price from 24( introductory price) to 35 the mist recently to 53 $ !!! Then when I cancelled they still the money out of my account forcing me to call twice; to no avail Finally I had to cancel my debit card Stick with the Epoch times read more

I would give them a zero rating if I could...they have been charging me for 2 years for the Sunday paper...I have not received a new paper from the OC Register ever...they refuse to refund my money...as fraud as it gets... read more

As you can see from the reviews everyone thinks they are terrible now. They would not honor the expiration date that was agreed upon and what I paid for trying to tell me due to their situation they could not honor so they were cutting it off 5 months early. When I complained I was first told they would correct it and then they called back again and said they would not. The lady then hung up on me. Amazing they are still even in business. read more

Is there a zero rating? I'm a former employee trying to find out where my 401k funds are. there is no one that will talk to me, no phone number, no lobby to find anyone. I called the investment company and they say the company moved the funds with no other information. For a communication company...you are terrible at communicating. I need help and I've left phone numbers and emails every where I can. I also reached your 'customer service' department that is apparently in the Phillipines and they don't know what a 401k is so they can't help me. Wow...disgraceful. read more

The Register used to be a good paper, but it has deteriorated so much that is hardly readable! If the print gets any smaller or lighter in the type, the paper will only sell to readers younger than 30! Also, I just wonder who really reads the long, worthless articles that make up most of the daily paper? read more

This newspaper used to be good. Now, it stinks! Most of the articles are from the Associated Press and The NY Times. Really? Get some staff writers. If I wanted to read these two ultra-biased newscr*ap, I'd have a subscription to them. What a waste of money. read more

If I could give negative 5 I would . O C Register Sub Monrovia is the WORST for dealing with ever ! Customer Service - NEGATIVE-10 . Dealing with customers Thru don't . All they want is $$$$$ and not to do anything but send out electronic versions of the windows paper and charge $65.00 for it for SIX months Wt Hell ? $65.00 to send 6 month electron version out is highway robbery - take your BS news and keep it . I feel if you offer deals and take peoples Debit cards or CC info have the decency to send out a reminder that your anniversary or renewal is coming due and your new rate will be this , BUT NOT OC Register no this is how they S u over and don't give a refund - even if they just charged your card that am . Terrible service - terrible Business- I will never rate this crooked aaa company good ever - . LA times and others can have my business . Be careful don't use your CC only use paper bills so you are not screwed like us . read more

Oh gear up folks, here we go. I just happened to check out this Yelp after the umpteenth lame paywall for average local content AT BEST. To voice some concerns and vent. Lo and behold, I find a trove of people who feel exactly the same. The question is wth happened to this once thriving publication? Giant HQ in the heart of the OC, now a dilapidated crumbling building? The shoddy business practices, antiquated mess of a "paper", this has become is downright embarrassing. I remember how cocky and uppity this paper was when had a stranglehold on circulation. Then came buyouts, willfull ignorance about "going Digital" and the tech involved and just downright complacency. Well now you are just a dilapidated shell of whatever you claim to be now OCR, honestly you deserve it. Congrats. Ya played yourself. P.S. your hot garbage SPAM emails some of the most annoying ever. read more

They will not stop harassing me with calls in regards to my card info. I placed a call to cancel my subscription, but they never ended up canceling it. My card expired so I got a new one, and they keep calling wanting updated information after I told them to cancel it. Its actually ridiculous the way that they handle subscriptions. When someone calls and tells you to remove them from your list, you do it. Harassing people is not how you get people to continue to pay you. read more

TERRIBLE! The reporting is subpar at best. DON'T sign up for any of their "deals". You'll be required to secure with a credit card and then it's impossible to cancel. They'll bill you monthly into perpetuity at a outrageously high rate. There's no way to easily cancel on the website and the phone number to call nobody understands English. They don't respond to BBB inquiries and give you the runaround meanwhile continue to charge your card monthly. STAY AWAY. read more

Be careful of these guys. We paid for a one year subscription for Sunday print in August of 2023. Next we got a renewal notice showing expiration of June 2024. Their explanation was that they charged a fuel surcharge during the term. This effectively, without our approval, shortened our term by at least one month - probably more. IMO this is a very deceptive practice. They did the same thing years ago by charging for special included (and unwanted) special editions. Overall, I am done with them. read more

This is a scam organization 100% They've been charging my credit card without my knowledge for over two years. I never subscribed to them. They never provided me with any services at anytime yet the be charging my card. #Scammers Orange county register. read more

I would also give them 0. I live in oakland, ca, but was interested in something in the orange county area so I took trial subscription which I cancelled by phone before that trial ended. I recall that it was really hard to contact them. Anyway, I now see that I have been charged $14 a month since Jan 9, 2024, even though I had already cancelled my subscription. And I certainly didn't get any notice that subscription renewal was coming up. They make it almost impossible to cancel and definitely impossible to get any money back. Customer service claims they never got a cancellation call or email. I recall that there was no way to cancel online. (I don't check my credit card statement regularly and didn't discover this until just now. Definitely lesson learned.) read more

This is a review for their terrible billing practices. I signed up for an introductory online subscription. Once that expired, I renewed for a $4 per month subscription. One month after renewing, I was charged $34 on my credit card. I had to call three times to get an explanation for why my subscription price went up 850%. The first time I called, the system was down and they couldn't assist me. The second time I called, the agent hung up on me before I could even explain the situation. The third time I called, I was told my rate went up because there was a rate change and that they notified me by U.S. Mail about the price increase. I found this completely unacceptable, as I never received any such notice nor did I ever approve of the price increase. I canceled the subscription immediately, but I wouldn't be shocked if they charge my credit card again next month. I'll be filing a claim with my credit card company. The wild thing is that when I was canceling my subscription, they offered a one-year online subscription for $14 total. If they had just kept my original subscription of $4/mo, they would have made more money from me! I'm sorry, I can't do business with a company that has shady billing practices like this. read more

BEWARE OF THEIR PROMOTIONS! They advertise $1 for six months and you have to give your credit card. I cancelled my 'automatic renewal' subscription three days before the six month mark, and they charged me for a whole year anyway. When I called customer service (30 minute wait time), I was told the offer was for 182 days and they could not reverse the charges. Why can't companies be honest? Shame on you OC Register! read more

Just got the online version. Subscribed years ago to be delivered before online version. Not sure if I'll renew. the reason is that the sports section is like 5 pages long and the rest of the paper is minimal in news. read more

I would give a 0 if this site allowed me to. My mother has been a subscriber for over 35 years. Reading the newspaper is my elderly mother's daily routine, and she looks forward to reading her sports page and local news. She received her renewal notice $551.66 for 52 weeks. I thought it was a bit high. I looked online, and they offer $200 for 52 weeks to new subscribers. "EXACT SAME SERVICE!!!" I called and was told that is a promotion and she doesn't qualify for it, she already has a subscription, and this is for new subscribers only. I asked how they think it's okay to offer $351.66 discount for new subscribers and forget about the long-term loyal subscribers. The answer was "well after the promotion the price is going up anyhow, so you want to pay for your moms subscription now over the phone it's $551.66". The nerve of this company! I can completely understand new promotions; HOWEVER $351.66 difference is absurd and taking advantage of loyal long-term customers. We will not renew and I'm sure the OC Register doesn't care; they will continue to take advantage of people and not lose a moments sleep, just keep accepting payment. read more

No matter how Many times I call, they have never actually delivered my paper. I cancelled and yet I just got another renewal charge on my credit card for $70!!!! Outrageous business practices. I am disputing the charge. It's hard to find anything else on Yelp with such a low rate. Steer clear of subscribing and giving them your credit card read more