Dear Dr. Zimmet,…read more Thank you so much for taking good care of our family. You recently saw two of our children. Our daughter had a routine cleaning in mid-May, and she is quite proud of herself for quitting her thumb-sucking on the very day that you and Mary gave her your pep talks and pinky promises. She's a very decisive young person, but I know that your straightforward, caring approach to the conversation helped seal the deal on putting that habit in the past. Our son had two cavities filled on June 1st. I was impressed with the way you calmly and positively talked him through the process prior to starting the procedure. My husband and I appreciate you being realistic with him about how he is accountable for preventing future cavities. Kaitlyn's kind disposition made him feel more comfortable, and I can see that she takes pride in doing her job well, too. We do not plan to have any more cavities in our family - it's a new rule around here. :) I do anticipate, however, that we'll need plenty of dental care in the future. I remember my own parents trying out a few dentists on me and my younger siblings when we were kids. It took a while to find a good one. We feel very fortunate that our family has a dentist we can trust to not only take good care of all of our teeth right now, but also someone who will help our children develop good dental habits that will lead to healthy teeth for years to come.

I have been a patient of Dr. Kathleen Carranza's for some time now. The office has made some…read moreupdates to ensure patient's safety during the COVID-19 outbreak. I felt safe and now my teeth are squeaky clean. At the reception desk there are safety shields, hand sanitizer and the hygienists wear a face shield during the cleaning. They took my temperature and I filled out a questionnaire regarding my exposure to the virus. I believe I will be a patient for life, thank you for all the steps taken to ensure our safety as well as the Falls Dental Group team. Nicely done!

I switched to Lux about a year and a half ago and now can't imagine going to any other dentist. It…read moreis a very "lux" experience. Beautifully decorated and incredibly friendly staff. Dr. Tack is thorough and effective. They either take great notes or have great memories (either is great!) because they really remember details and follow up on past conversations, which I appreciate. Highly recommend.

I just had my first appointment at Lux Dental and I couldn't be more impressed. The professionalism…read morewas off the charts. They are very high tech and informative with the information they are giving you. I was greeted right away when I walked in, didn't have to wait to be brought in and then went over billing not in-front of people. I also really appreciated how they asked me if I wanted something done, and had the cost minus insurance available for me right away. I'm not a huge fan of going to the dentist, but who is. This place makes me feel comfortable which I don't get often at the dentist.

I was shocked to find out that they wanted me to sign a treatment plan to charge my insurance…read morecompany and they had not even seen the issue with my tooth. Unfortunately, they are all about money now and then she said oh we're so sorry I didn't mean to send that to you now so that means that you haven't even looked at my mouth, but you're gonna determine the best way of you making the most money prior to even see me. They're just a bunch of young DENTIST with the best dental equipment trying to make the most money and they're finding the best way of doing that. I feel bad for those individuals that don't come from like a billing background like myself and No to ask for the

First visit was really nice! Second visit not so nice. New dentist, Dr Steiner, looked at my…read morexrays and gave a medical opinion, "your sinuses are blocked on one side. Ordered a panoramic xray with out getting pre authorization even though I had one done the year before. After the xray expressed great concern with the blockage in my sinus. I was able to get an emergency appointment with an ENT doctor at Summit. he looked at the xray pictures i took with my phone and laughed. "I really dislike when inexperienced dentist do this! This is common in 25% of population and poses no threat what so ever." I called Delafield dentist immediately after my appointment to tell them of the doctors opinion. It was like deaf ears! Dental insurance would not cover the xray. Said it was a medical claim. Medical would not cover the $275.00 saying it was unauthorized and/or not pre-authorized. After 18 months of this with them, they sent me to collections. I have shared all the details with two of the accounts receivable team. Both were sympathetic to what happened and neither felt I should have to incur this cost. On top of that...they wanted me to book a deep cleaning for 2 teeth. I mad an appointment for it and my follow up for 6 months. Two weeks before the deep cleaning appointment I had to cancel it due to overseas travel. I received a voicemail that they would cancel it and my next scheduled cleaning. I was told for legal reasons they could not clean my teeth before the I had the deep cleaning! I called when I got back. Obviously my cleaning appointment was gone, i needed to wait another 4 months past my scheduled cleaning to get a new appointment. Then was told they WILL NOT schedule it until after the 2 tooth deep cleaning was completed. I found a new dentist! What a shame to treat a client like that. For this reason I can not recommend this dentist and practice to anyone.

My mother went to this dentist as her permanent dental crown fell off. Her usual dentist was out of…read moretown and she got a recommendation for this dentist, setting up the appointment was simple and quick. The receptionist was very nice and friendly in person and on the phone. The dentist was friendly and nice. Even thought we had to drive 20 minutes to get here it was very worth it for their great service and nice personalities. I highly recommend this to anyone who is looking for quick, and reliable health care,

If you absolutely HATE going to the dentist, then Eastside Dental is THE place for you. This is the…read moreonly place my husband will go, because it's the only place that has been able to put him (relatively) at ease. Dr. Lee is truly amazing. He is always so patient and communicative, with an incredibly gentle and friendly demeanor. He never rushes you into anything, but rather gives assurance and encouragement to help settle nerves. The staff are always helpful, engaging and committed to working with you and your insurance. Very few people like going to the dentist, but Eastside definitely makes the experience better.

Very professional and friendly staff that knows what they are doing. I was impressed by their use…read moreof the latest tech to help them take care of their patients. I was also pleased by how quickly they got me in and out when I went in for a cleaning and later for two fillings.

Dentist was not in office several appointments for my child. When a fill in dentist was there, told…read moreus there was no issue. Then 6 months later come actual dentist-suddenly the issue has appeared, so strange right! I call office for clarification... was told "well the fill in dentist probably didnt want to diagnose an issue if it's not his practice" ...what!! Use a strong sense of judgement choosing this provided. I will not be having them look after my child's dental health any longer. Proceed with caution here.

First time visit. It's been a few years since my last cleaning and I get very neverous and anxious…read moregoing to the dentist. Everyone at Riverside was very welcoming. Abby and Dr. Blanchard made it a very calming and inviting environment. Highly recommended for any nervous nellies!

Very disappointed. After getting X-rays, Dr Joyce came in…read moreand asked why I was there. I said my dentist had retired and I wanted to establish a new relationship. She did not perform any oral cancer exam, gingival exam or physically check my teeth for caries. These are normal preventative measures. This is not what I consider quality care.

I am so glad that I switched from my previous dentist to Dr. Joyce!! She is always very kind and…read morethorough when I come in for my regular cleanings. I appreciate that she always communicates what she's doing so I know I'm getting the best care! Not to mention all the staff in the office are very friendly! They make going to the dentist painless! Couldn't recommend them more if you are looking for a new dentist in the area!

I'm not going back. I had issues with the receptionist's (Office Manager's) ego. Everyone else is…read moregreat, though!

The dentist does not know what he is doing. I will not go back. Teeth cleaning is fine from the…read moredental hygienist, but the dentist needs a lot more experience and care.