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The Old Soft Shoe

3.7 (9 reviews)
Closed • 9:00 am - 4:00 pm

Services - The Old Soft Shoe

Shoe cleaning

Shoe repair

Shoe resoling

1 More Service

Shoe shining

The Old Soft Shoe Photos

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Rachel C.

Really nice shoe repair! I wish we had one in our hometown Our darling puppy had practically chewed through his leather leash while on vacation and unfortunately we couldn't find another one to replace it while on the road. We called then bought the leash by; we were shocked we were able to get it repaired in an hour. I'm not talking a cheesy repair either; he glued and sewed a leather piece on the leash to repair and strengthen it. Lots of leather goods for sale as well. Very personable and professional!

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The Leatherman Shoe & Leather Repair

The Leatherman Shoe & Leather Repair

(27 reviews)

Excellent work and speed of return. I take all my shoes there usually for cleaning sometimes…read moreresoling.

I have been taking all of my Chanel, Gucci, etc shoes and handbags and belts to this vendor. At…read morefirst, he was a kind and attentive store owner. He did excellent work at a fair price. Something has changed and now he gets frustrated REALLY easy and has to be told instructions over and over and over again. He has had some of my items for a while now, and each time I come back either something isn't complete or has to be redone and I have to repeat the exact same instructions from the previous visit. I understand why some items have taken a while, but I know that he is not working on my other items in the meantime because he is "too busy". He is now openly expressing his frustrations with me when it is he who doesn't understand and doesn't write down or remember the instructions. And when giving the instructions I don't feel confident he understands them. While there is a language barrier, it isn't that. He doesn't like to "hear" what you are saying when he is frustrated. Which is almost every time I come to check on my items. I watch other people come into the store while I am there and he treats them like they are royalty. I feel like since I am a returning customer, who brings a lot of high end business to him, he should treat me the same or better! I have a lot more purchases that I was going to bring to him. I will not do this now. I will ONLY bring new items to him if I can't make it to Atlanta due to his customer service. Make sure he gives you a timeframe of when the items can expect to be completed and that he writes everything down and you should be fine, I hope. I will edit this review if his attitude changes.

The Old Soft Shoe - shoerepair - Updated May 2026

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