Took in a pair of Tony Lama boots that were my favorites he put new soles on them and they were…read morelike brand new again. Took in a couple other things that he repaired and done an excellent job. But most importantly he rebuilt my buck knife leather case that was given to me by my late son and it means the world to me but it had seen its better days. He done an incredible job. Anything leather needs to be brought to him for repair !!

Well, the young man left town, took my deposit, but did leave my shoes unrepaired. I understand the…read moreoriginal owner is retrieving the equipment. I think The Old Soft Shoe has done its final dance.

Excellent work and speed of return. I take all my shoes there usually for cleaning sometimes…read moreresoling.

I have been taking all of my Chanel, Gucci, etc shoes and handbags and belts to this vendor. At…read morefirst, he was a kind and attentive store owner. He did excellent work at a fair price. Something has changed and now he gets frustrated REALLY easy and has to be told instructions over and over and over again. He has had some of my items for a while now, and each time I come back either something isn't complete or has to be redone and I have to repeat the exact same instructions from the previous visit. I understand why some items have taken a while, but I know that he is not working on my other items in the meantime because he is "too busy". He is now openly expressing his frustrations with me when it is he who doesn't understand and doesn't write down or remember the instructions. And when giving the instructions I don't feel confident he understands them. While there is a language barrier, it isn't that. He doesn't like to "hear" what you are saying when he is frustrated. Which is almost every time I come to check on my items. I watch other people come into the store while I am there and he treats them like they are royalty. I feel like since I am a returning customer, who brings a lot of high end business to him, he should treat me the same or better! I have a lot more purchases that I was going to bring to him. I will not do this now. I will ONLY bring new items to him if I can't make it to Atlanta due to his customer service. Make sure he gives you a timeframe of when the items can expect to be completed and that he writes everything down and you should be fine, I hope. I will edit this review if his attitude changes.

This place is outstanding. My wife and I have used them…read moreseveral times to modify our MC riding gear. He does an excellent job.

My wife bought me a new motorcycle jacket and chaps for less than I could have paid on Amazon. We…read moreWILL be buying leathers for her from the same store! The man even threw in a free tshirt! It's definitely worth going to Cherokee to visit their store!!

From the owner: Since 1984 we have been offering a wide array of leather apparel and accessories, jewelry, knives…read moreand much more. Come in and say hello when you’re on the Cherokee Indian Reservation. We are 1/4 mile from the Blue Ridge Parkway and Smoky Mountains National Park.

Super nice owner who offered above and beyond help. Nice selection of products. I recommend…read morestopping here for sure

Good selection of leather goods to choose from. However, if you are a single female in a t-shirt…read moreand jeans shorts, know that they will probably follow you through the store. I didn't realize it a first until I was in a back corner. A lady walked behind the display case. Thought she was there in case I or the other couple needed something. I walked around to the other wall. She was right behind me. She never asked if I needed any help. Just followed me. Granted I was just browsing. But I didn't see her follow any of the couples in the store the way that she followed me around

Great conversation and friendly staff. Diana provided excellent customer service. They had a large…read moreselection of beautiful leather products. I ended getting a really unique hat that I will cherish forever.

The old lady was a nightmare! She complained we took too long to get in the door but less than 10…read moreseconds to get 8 adults and 3 kids inside we thought we were doing good.Then while trying on a belt she acted as though he was going to steal it and it was very embarrassing. We had the cash, had the intent to drop some money in there but absolutely took our business up the road and have no intention of ever returning! Terrible experience!! Would NOT RECOMMEND!!

When you forget your belt,they got them.They can personalize the belts as well.They also have…read morewallets,purses,handmade pocket knives ,etc etc. Holding up our son's pants earns them a 5 star from The Working Man Review.

LEATHER ACCESSORIES AND WESTERN WEAR…read more The Branding Iron is one of the coolest stores on the square and I don't understand why it is listed under restaurants. A correction has been requested. The owner is so cool and a great talker who is warm and engaging. I had to stop in because I love the look, feel and smell of leather and I love western stores. This store don't just carry western boots, but also riding boots, and casual styles in beautifully crafted leather. The women's western boots were very nice and had unique designs. If you are looking for quality boots like Frye, this store is a great option. . While they do have clothing options, I just focused on the leather accessories as a matter of interest. They have wonderful leather bags in various sizes and styles so if it's a bag that you need, the Branding Iron can help you. If you love the smell of leather, just step inside and take a deep breath!

Cherokee is a town on the reservation of the Eastern Band of the Cherokee Nation, in western North…read moreCarolina. During a recent trip to the Great Smokey Mountains National Park we took a visit to Cherokee. A lot of the town was closed but I had a very nice at Nancy's which sells all sorts of Native American crafts. The store is huge and every inch of space from the front porch into the store is crammed with clothing, dream catchers, pottery, baskets, accessories, hats, shoes, blankets, and bags. I will always remember how I attended a Pow Wow in Florida and the Native American speaker urged support for Native American crafts. He said that if you wanted your dream catchers to work, then they had to be authentically made by Native Americans, Walmart wasn't going to cut it. The dream catchers here, created in every hue of the rainbow, are so authentic that they include a card that tells you the name of the Native American artist who made it. The prices were also at least half of what was being charged at the pow wows I have attended. This is the place to shop if you too are in love with Native American crafts.