This branch of The North Face is quite a nice store, it is located in Westfield London.
Having bought a North Face coat last year, and being a fan of the brand, I called in here to look for something more waterproof, having been completely soaked on numerous occasions with a "showerproof" coat I bought from this brand last year, I talked about getting a new coat or even some form of shell with the person working.
The member of staff was so good, he even warranted an extra star upgrade for this store, he explained in detail the options he had, the colours and the pricing of them, which I felt was fantastic, he did it in a friendly manner showing great product knowledge and great customer service.
The product range was above average for a North Face Store as well, which was good, although he did mention some suitable products which were not in stock, which was a shame.
The pricing of the items did seem slightly overpriced and closer to the designer, high-end mark in some cases too.
The overall feel of the store seemed satisfactory/average.
The store overall is satisfactory, with some above average features such as the service, yet some below average features such as the high-end prices, but I feel this store does warrant a three-star rating, with the service being a key factor in earning this rating. read more