Hands up everyone who's bought a jacket from The North Face, and was told on the blurb it was waterproof and when the rain came found out coldly and damply that it was not?!
As a brand I love how The North Face looks, it's cool and stylish and technical without having the outdated look of Rohan gear. There's all the gear in here for the people wanting to look a bit trendy in our British weather, and there's coats, jackets, walking pants, footwear, socks, karabiners, ropes, bags, camping gear, knives and the whole sheebang.
The staff are fabulous, and really do bend over backwards if you have any sort of query or want to hunt a The North Face item down. The lass we harrassed phoned through to the head office to secure a jacket for us, and that was before she went through every other channel she could think of.
If reviews were based on staff alone The North Face would excel, but on gear quality, I haven't known a jacket yet stand up to a truly English Winter. Berghaus, Helly Hansen, O'Neill and Westbeach would all be more reliable options. read more