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The Next Step Therapy Services & Wellness

5.0 (1 review)
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Coppell Family Medical Center

Coppell Family Medical Center

2.4(50 reviews)
1.6 km

I have been a patient of Coppell Family Medical for longer than I can remember! The whole time, I…read morehave seen Dr. Diana Coxsey. In fact when I first started there, she was just a youngster. I have seen grow up over the years...what a kick! I have NEVER had a problem with any aspect of this practice. I have always gotten an appt within a few days of my phone call! Dr. Coxsey is very accessible. If I call during the day, she always calls back....by 7am the next day...7am, oh well, sooner the better, I guess! She gets in the office very early, and takes care of 'business' before the office even opens! Other members of the medical staff, such as the Nurse Practitioner, have always been extremely helpful when I needed an appt...right now! I have never been treated rudely by any of the admin staff either. Maybe those who have expressed problems had been a part of the problem themselves? Kindness does go a long way. One last comment. The review by Zachary M., who is my son, was all B.S.! Not a word of it was true, except for the part about him being banned from the center. He was "drug shopping", and got caught at it! His review was a revenge post.

The practice is Texas Family Health Coppell and 3 years ago I sent them an internal message stating…read morewhat bad experience I had there. Their staff were rude and unfriendly but the doctor, Dr. Coxsley, is great. I moved out of the area but recently moved back to Coppell and naturally I called trying to see a familiar face. The MA at the time told me Dr. Coxsley was not seeing new patients, I called mack a few months later and come to find out that MA lied.... what really happened is that the practiced "dismissed" me as a patient. I called Monica the practice manager but she never returned my call. I called again a month later and again was told that the practice dismissed me and that Dr. Coxsley made that decision. I think it's crap you leave honest feedback about your staff 3 years ago and you are never allowed back there. Staff come and go all the time but Dr. Coxsley is still there. She is a great doctor. you would think that the practice would call me and ask me what happened what can they do to make it better, etc., but no they did not. It's a shame they can get away with doing this. I tried to email corporate but this is a big business.... never heard back from anyone. I can not recommend this practice as they are shady.

Cynthia Stuart, DO - Castle Hills Health & Wellness - Dr. Cynthia Stuart has been practicing for over a decade and her patient's absolutely love her!

Cynthia Stuart, DO - Castle Hills Health & Wellness

5.0(4 reviews)
11.0 km

Dr. Stuart is the most amazing doctor that I've ever had the pleasure to meet & have had the…read moreprivilege of being one of her regular patients for an extremely long time. Dr. Stuart shows that she actually cares about you & she spends whatever time that's necessary to actually listen & communicates directly with each & everyone of her patients regardless of any possibility related issues that she may believe relevant when necessary, with each & everyone of her patients, showing that she is truly sincere & concerned for every patient by her direct comments & feedback with each of her patients! I unfortunately now have to travel over 200 miles, just to keep seeing her, as I have not had any successful luck in finding a local doctor whom I can successfully communicate with, anywhere near my new residence that actually seems to truly care about their patients. I can not recommend Dr. Stuart any higher, RATING her from 0 - 100, I would have to give her a 100+ rating, as a truly dedicated doctor that actually shows that she cares about each & everyone of her patients! She is the best doctor period!

I signed up for Diamond Physician plan three years ago. I am employed, my insurance options are…read moreterrible. I like the one on one relationship you receive with Dr. Stuart. She takes her time with each patient, asks great questions, offers advice beyond the scope of a typical PCP. It reminds me of the way medicine use to be when your doc made house calls. Okay. that's a little before my time. It is refreshing to be able to email (text) your doctor questions and receive a quick response. I am a pretty healthy guy and never had any major medical issue. Friday night around 8 pm while on vacation in another state. I was not feeling well. I text Dr. Stuart with my symptoms , she immediately responded with very a couple of specific questions, when I respond, she step-out of a Friday night movie and called me. I never would have gone to the emergency room has I not spoken with her. Turns out my appendix had ruptured, one emergency appendectomy later it all turn out well. You hope this never happens to you and maybe this is an extreme example but it is a true story and Dr. Stuart deserves a shout out. I highly recommend Doctor Cynthia Stuart as your Primary Care Physician.

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Cynthia Stuart, DO - Castle Hills Health & Wellness - Dr. Stuart and her husband

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Dr. Stuart and her husband

The Next Step Therapy Services & Wellness - occupationaltherapy - Updated October 2026

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