She was amazing! So thoughtful with her replies over text and in person, super understanding of me and my situation, and service was great with all natural products that prioritized my nail health. read more

Return customer. Alexis is great and very detail oriented. Makes you feel comfortable and will keep returning.

Lexi does nail sorcery. There is just no other way to describe the care, artistry and absolute meticulous manner of her work. Her space is warm and inviting, and from the moment you walk in you will be greeted with an ambiance of relaxation and nail business. She graciously explained the process (dry pedicure) from start to finish including the various tools she used. The atmosphere she creates is matched only by Lexi herself with her warm and engaging way. She is kind and engaging while simultaneously meticulous in all that she does. I left feeling like a new woman. Run, don't walk and you will be grateful to be part of the Nail Concierge family. read more

Moving from the city up north I really struggled to find myself to keep going into the city for a decent manicure . I had tried a couple of places in Westchester area and was never pleased. Super overpriced and always hastily done. Also as a woman of color , to get friendly service up here is a struggle . But then I came to the Nail Concierge . Super clean and friendly . Had the most amazing conversations and the individualized attention . It was so realizing and the minute you walk in Lexi literally tells you " I am here to take care of you ; welcome to the family !" Like what ?! Who does that ! Just felt super amazing and then she's just really good at what she does . I had a pain in the arse color on my nails from a previous job but she was so patient and took it off and schooled me on nail care . It's been a week since the service and there is no chip , lifting , or bubbling ! Can't wait to go back :) read more

The Nail Concierge - A week later and I am a constant gardener and cook that doesn't wear gloves ! - Day Spas Near Me - White Plains, New York

Lexi is an amazingly cool, smart, sweet and very talented person. First met her about a month ago from a referral from my sister. So, so happy I found her. She moves to her own beat and it's exciting to be a part of. She plays incredible music and has the most relaxing vibe. The manicures and pedicures are, bar none, the best of the best. You almost feel like you are part of her family and you really don't want to leave when she's done. read more

Phenomenal experience. I didn't know what to expect from a waterless pedicure. It was fantastic. My feet are very ticklish and a typical pedicure is sometimes hard to tolerate. This was the complete opposite. And the spa pedicure massage was so good I passed out. Can't wait for my next one! read more

The Nail Concierge is still a treat! COVID-19 locked all of us away and really added pressure on small business owners. I thought about Lexi during the shut down and hoped she would be able to reopen...AND SHE DID! The Nail Concierge is back and better than ever. Lexi's space was clean before the rise of COVID-19 and now extra precautions were taken to ensure our safety. My visit had its usual level of efficiency, professionalism, safety and of course, fun. Support small businesses and run to Lexi asap! read more

Alexia is so fantastic! She makes the entire experience so relaxing and is very in tune to what her customers need and want. I love the experience she gives of being the only person in the room. She is charming, knowledgeable and does a fantastic job. Highly recommend her and her business. read more

So, I happen to be a receptionist and leaving the office without papercuts and cuticle snags is a mission impossible. Not only did I treat my hands as "tools" like Alexia mentioned, I had issues moisturizing them after a hard day of work. Luckily, this beautiful and kind lady worked magic into restoring the atrocity I called fingers. I don't think I will ever go to another Nail Salon. Let's see how long these bad boys last. read more

Went here for wedding nails, and loved it! The owners are super cute and sweet and went above and beyond when they found out I was getting married! read more

The Nail Concierge - Day Spas Near Me - White Plains, New York

Meticulous. Clean. Knows what's up! I'll keep it short although I could go on & on. This place gives you a real manicure. I'd never had one before! Impeccable. After learning about how easy it is to get fungus at your run-of-the-mill nail salon I had all but sworn them off especially for pedicures. I scoured the Internet for a salon that did basin pedicures but only found places that were overpriced and in the city. Thank God I found Alexia! Her attention to detail and relaxing music made me feel like I was in a land far far away. Very very pleased and will definitely be back! read more

The Nail Concierge - Now that's a red manicure! Alexia could name & suggest just what I was looking for. - Day Spas Near Me - White Plains, New York

The holy grail of nail care! Listen up, if you are in the NYC area, this place is worth the commute for the absolute BEST manicure and pedicure of your life! Prior to coming here, I thought that I knew what a good nail service was but clearly, I had no clue. The chair that reclined 90 degrees to ensure that my feet were elevated while receiving a solid massage was beyond magical, especially for someone who doesn't really like massages (I know, I know). I cannot wait to have to travel back to Purchase for work so that I can come back here every time! Get ready to walk in and disconnect in complete nail pampering bliss!!! This isn't just getting your nails done, but therapy!!! read more

Excellent spa pedicures. I've been 3x and each time the quality of service is amazing.

Alexia is a beautiful and talented artist. I love going for my sessions because each one feels like I'm chatting with my closest friend. I unfortunately no longer live in the area but I still highly recommend The Nail Concierge. Any other place I go to does not offer the personal and private one on one experience. After my times with Alexia, any other nail session does not even come close. If I ever have the chance to swing by White Plains, I am definitely booking an appointment here. My nails were always done flawlessly and perfectly. I still remember the numerous compliments I got whenever Alexia did my nails. She is my highest recommendation for nails. read more

Two years later I am still a regular at The Nail Concierge with Alexi, the owner. In fact, I've started going for regular manicures AND pedicures and am loving my nails from head to toe. I come every two weeks and look forward to each and every appointment. Over the past couple years I've gotten to know Alexi well and have great conversations about life, business, etc.--or if I'm feeling tired I just relax and have a peaceful, quiet session. Because I opt for gel manicures (which last a solid two weeks without chipping) my hands always look great and help me to look polished and put together every single day. I love Alexi's classic spa pedicure, which includes a whole-foot filling, foot bath and a lengthy massage while reclined in an outrageously comfy chair--heaven! During a 4-5 month period spent away from White Plains I tried many different nail salons looking for the service I received from The Nail Concierge, but it just isn't out there. Alexi carries the gel and regular polish colors for new OPI releases on a regular basis. Want a gel manicure from the brand new 2017 spring/summer collection? She's got it! You won't find gel selections like that elsewhere. I hated looking through the samples of nail colors at other salons with swatches from who-knows-which brand from who-knows-how-long-ago and then asking for number 14. At other salons, the application and removal of gel polish was all to often horrendous compared to Alexi's work. From other places I have received very thick gel manicures that didn't last because of the poor application technique. And because so many of those other salons want to rush you out the door, the technicians don't soak long enough and literally scrape most of the polish off along with some of your own nail. That is unhealthy and unpleasant. No thanks. Alexi takes the time to do a quality, professional job in order to keep your nails healthy and looking beautiful. She has a lot of other services as well, including other nail polish application techniques to suit whatever look you're craving. I highly recommend giving her a try, you will not be disappointed! read more

The Nail Concierge - LOVE my mani-pedi - Day Spas Near Me - White Plains, New York

THE WORST- I went on website for several gift certificates... I had to try 12x..still didn't work.. I called - they don't accept calls and they called me back 4 days later so say- we do not take gift certificates!!!!!!!!!!!!!!!!!! OMG_ RUN AWAY read more

Today I had my first gel manicure with Alexia at the Nail Concierge and it was a fantastic experience! The atmosphere is so personal, calming and soothing. Alexia really takes the time to make sure your manicure is top notch and uses high quality, organic products. It is also immaculately clean so no need to worry about questionable tools etc! I highly recommend trying this place you will not regret it. read more

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JUST FABULOUS I was very nervous about trying YET ANOTHER nail salon. I have been to 6 salons in 8 years since I moved to Westchester. I had awful experiences in other salons. Rough treatment of my hands and feet, feeling rushed, too much waiting around, constantly changing nail techs, who talked me into all kinds of services I didn't need. Being ignored, and not listening to my wishes. My nail beds were wrecked from the gels, the poor and cheap removals, and all the other bad treatments I had received. My previous experiences were uncomfortable, unprofessional, and I was well and truly fed up. However, I really missed getting my nails done. I read all the reviews on the Nail Concierge, and was impressed. I wanted to give it a try! As I walked in, I was so very pleased to find a bright, clean, small, and intimate salon, with just myself and Lexi. The service was prompt, no sitting around waiting here! I relaxed to light jazz music (so different to loud and annoying dance music that I had been used to). This was unlike any experience I have ever had before. Lexi was friendly, but professional. You can chat with her, or she will leave you to relax, read, sleep, or whatever you wish. The service is ALL about the client's comfort. I had a list of questions. She listened patiently, and answered with knowledge. She laid my fears to rest. Lexi is easy to talk to, and very likable. She is gentle, and she knows her business and her products. I came out of the salon like I was on a cloud, having had an amazing pedicure and manicure. I felt wonderful. She proved to me that I wasn't crazy, but everything I had ever experienced before was a nightmare. I look forward to a long relationship with her and her salon. I would highly recommend The Nail Concierge. read more

This is literally the best manicure I have ever had. Great fu experience in salon and lasted for ever. Love!

What a unique service. This is a one-on-one nail studio. It is definitely different than any other nail salons you probably have gone to, it definitely was for me. But don't let that deter you from coming here. First off, the selection of products is much extensive than most nail salons and the quality is high. Secondly, and not to get too nerdy here, but Lexie did her research and has a method of applying polish that is so different and cool and EVIDENCE BASED to make sure your nails don't chip. Now that is very cool. Everything she does to you, her process and products are chosen for their quality and ability to do your nails good. Now, I get the new OPI gel-like polish that lasts as long as gel but is removed like regular polish. Service was good and fast. The only thing I regret is not having enough time to let my nails dry fully. That's something you should ask when you come because there isn't space to hang out to let your nails dry. Worth asking first. Overall really great service from knowledgable and friendly Lexie. I don't live in NY but when I am back in the area I will def make an appointment here. read more

3 words: she is amazing. Seriously, I look forward to seeing Alexia every time I come! She really takes care of you and is very detail oriented; Never let's you leave until your nails look perfect. Not to mention she has an amazing assortment of colors. I just got the most amazinggg color. Can't stop looking at them!!! read more

Here is how I compare Alexia's service to my experiences at my usual local nail salons. THEM: Rows of manicurists, seemingly under the gun, turning around as many clients as possible. Quality, cleanliness, and wait-time variable. ALEXIA, owner and sole operator: She's a pro who works calmly in her own space which is pristine and charming. She gave my nails her full attention during my scheduled time slot. Her process included a few more steps, which she affected with deliberate care. For her time and care, Alexia commands a higher fee than most nail salons. She also makes it very clear that an added tip on top is appreciated. read more

I gave up on paying for manicures a couple of years ago.I got tired of the unprofessionalism and poor quality jobs. I have an event coming up so I decided I wanted a gel mani. I searched for best gel mani in White Plains and The Nail Concierge popped up with great reviews. I'm so happy I decided to give Alexia a try. I've NEVER experienced such a high level of professionalism at a nail salon before. Top quality products, highly trained and no cutting corners. The added bonus is the fact that Alexia is a lovely person and actually cares about her clients. She paid attention to my needs and it's definitely something I wasn't used to in the past. Alexia changed my attitude towards getting mani's again, I'll definitely be going back. read more

The Nail Concierge - In love with my gel manicure. - Day Spas Near Me - White Plains, New York

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Again and again, I'm so grateful that I found The Nail Concierge. This place is clean and very pleasant. Lexi is a woman who takes her craft very seriously. I appreciate that. She has solid business policies and they are worthy of respect. She shows clients a very high level of professionalism and respect. My pedicures last so long and a rare manicure is a special treat (I have to keep nails short for my profession). read more

Excellent service. Lexi is professional and friendly. The one-on-one service she provides makes you feel like you're a celebrity.

Wow, I had the best pedicure of my life today! Alexia is simply phenomenal. I have cerebral palsy, which makes my toes twitch. This irritates so many people at salons I've been to previously. Alexia was kind, patient, and made me feel at ease. I've had nail technicians smack my toes to make them stop twitching - which totally doesn't work. I also have cancer. I'm on a maintenance chemo that will hopefully keep my cancer dormant for a long long time. My feet are really dry, which I just assumed was life. Turns out, Alexia has worked with many cancer patients, and she has perfected techniques to remove dead skin from feet! It was not at all painful, and my feet feel amazing! Her little salon is adorable. I even chose to have my nail polish as the color of her walls! She suggested adding glitter, which I didn't even know was possible with gel pedicures!! My toes look great and my feet feel softer than ever. I also appreciated Alexia's focus on cleanliness - the place sparkles. As someone with a slightly weakened immune system, I felt safe. Thank you, Alexia!! I will definitely be back!! read more

I've been getting my eyebrows waxed and mani/pedi's from Lexi for almost 2 years and I will not go anywhere else. When my mom comes to visit I also take her to get her nails done at The Nail Concierge. My nails are so healthy now that even between appointments they still look groomed, no more raggedy nails for me :) Reasons why I love The Nail Concierge 1. Professional and attentive service. I've never left her salon disappointed by the way the service turned out. 2. 99.9% of the time appointments start on time. 3. Lexi treats you more like a friend rather than a client. I see her once every 2-3 months and our conversations pick up exactly where they left off. She actually takes the time to get to know her clients. That being said she doesn't force you to talk or ask you endless questions. My mother has actually fallen asleep while getting a pedicure...that's how soothing and relaxing the environment is. read more

Not a good experience. I wouldn't recommend going here. I called to book an appt and she referred me to the website, which should have let me know the customer service I should expect. I booked a 25.00 pedicure appoint thinking I was getting a pedicure. I paid 25.00 to have my feet put in a plastic basin and my polish changed. My feet were not scrubbed, she stated she didn't work with acrylic. I tried to leave because I didn't feel this was the right location for my needs and she said she'd still charge me. So for services that you weren't providing you were going to charge, in addition she didn't do anything I could have done. I could have polished my own nails for 25.00. Usually trust Yelp since I travel for a living, I should have went to Brooklyn. read more

Love my gel manicure! Lexie is a totally perfectionist, which I love. Reasonably priced and a great atmosphere. read more

The Nail Concierge - My first gel mani from The Nail Concierge! - Day Spas Near Me - White Plains, New York

I went here for the first time today, and it was a fantastic experience! In terms of the work itself, my nails and cuticles were in horrific shape prior to going. I walked into the salon, and I was not assaulted by the smell of chemicals like you are in most nail salons. It smelled like a regular normal place. Alexia was absolutely lovely - warm, considerate, welcoming, down to earth. I love that I could book my appointment and pay online at the time I booked the appointment. She did a really great job, it was a wonderful experience, and I will definitely be going back! read more

The Nail Concierge - Day Spas Near Me - White Plains, New York

Always a great experience! What can I say? Clean, personal service & attention. My nails always look great. Lexi is wonderful....always a pleasure! Never feel like I am on some kind of assembly line & being pushed in and out, and on to the next. read more

Okay so I had given up on getting any more pedicures. I felt I was receiving a lot of fluff but no real attention to nail care. Alexia was warm, friendly and knowledgeable. One of her top concerns was the care of my nails. This was as "organic" as you can get when it comes to nail care. The session started with a "deep" cleaning. Which left my nails unrecognizable-in a good way. I opted not to have nail polish as I wanted to relish the look of my natural nail. (Who does that?) This was a great experience. I have found my new nail care professional. I came home showed my husband my toes and told him he was next. Everyone needs Alexia in their life. This will be my new go to person for nail care. If she has gift certificates, this will be my new go to gift. How do we get this young lady on the "Best of Westchester?" read more

The service by Alexia was amazing! The best pedicure I've ever had! Will definitely recommend The Nail Concierge. Enjoyed the chair that reclined while getting my feet massaged. Very relaxing. I will be going once a month for my pedicure! read more

I'm not quite sure how I managed to reach the age of 25 never having had a manicure, but I think it was about 50% being convinced I could paint my own nails decently well, and 50% being a perpetually close-to-broke student. Yet, I'd been tired of my self-done nails starting to chip as soon as they dried, and I had heard great things about those magical gel manicures that remain chip-free for weeks. Working in a professional environment where chipped nails are just not ok, it was stressful to be constantly re-paintng my nails or worrying about getting chips during the day. So after receiving some great internship news, I decided to treat myself. I researched the different gel manicure options and decided to try The Nail Concierge because I was a complete manicure newbie, and it seemed well-rated, hygienic, and personalized. And it was all of those things and more! Alexia is welcoming, has a great range of gel OPI shades to choose from, and really does give fantastic personalized attention. She asked to make sure I didn't have any product allergies before we started, and switched out the hand lotion when I confessed I was allergic to lavender (sad but true). She is extremely good at what she does and my nails looked gorgeous. And the best part is that they stayed chip-free for weeks! I highly recommend The Nail Concierge for anyone looking for a great gel mani in a relaxing, one-on-one atmosphere. read more

So happy to have found this place! Made an appointment the day of after searching online for local nail salons. This place had amazing reviews and now I know why - Alexia is the best! This was my first time trying a gel manicure. Alexia answered all my questions and helped me pick out a gorgeous dark purple color. She is very meticulous and thorough in her work and it shows - my manicure is perfect and beautiful! After she was done answering all my gel manicure questions lol we had a very pleasant conversation about pretty much everything! She made me feel very comfortable and relaxed. Pricing is very reasonable for the area and for the amazing quality in service. I will certainly be returning. Thank you, Alexia! read more

Best manicure experience I have ever had. I even fell asleep because I was so relaxed and comfortable. My nails and hands look and feel great and I can't wait to show them off at my baby shower on Saturday! Thanks Alexia!! read more

Before visiting Alexia, I almost always took care of my own nails. I had visited two other salons in White Plains for special occasions where I needed to get my nails done for work or social outings. I was never a "regular." Alexia changed all of that. From day one, it was obvious how different her business model is from any other salon in the area and how dedicated she is to providing the perfect manicure. The first manicure (just regular OPI nail polish) she gave me lasted almost two weeks without any chips. It was a game changer for me. Since then, I have upgraded to get gel polishes which are a complete addiction. I am now a "regular" because of Alexia. I look forward to my time at The Nail Concierge because it is a true experience where I can relax and step away from work. More so, Alexia has become an exceptional colleague and offers great advice and insight. Each time I go see her, she always remembers where our conversation left off. Go to her and support local female-owned businesses! read more

I have been to every single highly rated nail salon in Westchester and have consistently left disappointed. I had truly given up on finding my sacred nail spot until I met Lexi. I cannot ever imagine going anywhere else now. I would rather walk around with unpainted nails than go back to any other salon. She does IMMACULATE manicures and pedicures every single time, without fail. She has actually transformed my hands from peeling, cracking cuticles to healthy hands that now even look pretty undone. (Although I am addicted to her perfect gel manicures!) I cannot recommend this place enough. She is the absolute best!!!! read more

I wanted to like this place, I really really did. I was going away for the weekend & was searching Yelp for a great nail salon near my job in Rye. I found The Nail Concierge and saw that Alexia had nothing but amazing reviews! Rye is not exactly around the corner from White Plains, but because of her reviews, I figured the trip would be worth it. Unfortunately, I was wrong.. & heres why: I was very excited to learn that there were appointments available for the next day, so I didn't hesitate to book a mani/pedi. The ability to book services online is very convenient. I realized that I forgot to add the service to remove gel from my feet, so I shot Alexia a quick email the night before to ask if it was OK to have the gel removed prior to my scheduled pedi. I asked her to kindly respond to let me know whether or not this was doable. I did not receive a response before my 12PM appointment. When I arrived, she was still finishing up a gentleman's wax, so I was left waiting outside for about 5-10 minutes until she was finished. This was already going into my appointment time. After waiting patiently, she called me in & the first thing she said was 'I got your email'. I expected a little bit of a nicer introduction. Maybe a 'Hi!' or 'How are you?'. I maybe even expected her to introduce herself. Instead, she told me that she would remove the gel only if she had time.. and then she asked if I wanted to just remove the gel without doing the pedicure, which defeats the purpose of removing the gel. I was already annoyed. I went over to pick out my color for my mani. The night prior to my appointment, I looked up OPI colors (knowing that this is the only nail polish she uses) and picked out a few. Mind you, I picked out these colors from the OPI website under the 'Classics' section. She asked what colors I was looking for and I told her the names. She had NO idea what colors I was talking about and asked if they were OPI colors. I was very surprised that she didn't have one of these OPI colors in her salon. I wanted to do more of a neutral color (I'm not too big into colors) and she asked "why are you doing neutral?". At that point, I felt like I was being judged. I ended up choosing 'Alpine Snow' and she told me that looked like white out. During my manicure, we must have exchanged about 3 words. I kept reading in previous reviews that she was so easy to talk to and that they conversed the whole time during their appointment. I definitely didn't feel that vibe. Maybe she just wasn't having a good day. It was a very awkward appointment & I honestly just wanted it to be over with! My manicure appointment was at 12PM and she was done with my manicure at 12:55PM. I booked TWO slots, one at 12PM for a mani and another at 12:30PM for a pedi. Why did the manicure take so long? Was it because I was taken in for my appointment 5-10 minutes late? Or was it because she was taking her time because she didn't want to have any time left to remove the gel & do my pedi? Hmm.. I ended up having to go to another nail salon in Rye after work that same day to have the gel from my toes removed & then a pedicure. I must say, they did an awesome job & it literally only took them 5 minutes to remove the gel. Sorry to say, but I will not be going back to The Nail Concierge. I did consider going back after my first experience, and I'm sorry I even considered it. I feel like I didn't get the treatment I deserved. I do know quite a few others that went here as well, but after I told them about my recent experience, they have also decided to seek services elsewhere. You're much better off getting a mani/pedi at your local nail salon... you'll pay much less & you'll definitely get better service. You also won't be rushed. Alexia will continuously tell you that she can't do certain things because there's not enough time in your appointment and she has another client scheduled immediately after you are. Unprofessional. She should consider making appointment slots a little longer so her clients don't feel rushed. read more

So disappointed. I decided on the nail concierge because of its high review marks, Yelp rarely lets me down. I walked into the small salon ready to get my gel manicure and pedicure for my wedding just 2 days away. I was greeted and we discussed what I wanted. I explained that I wanted a modern approach to a french manicure something different with sparkle. She showed me some subtle sparkle and explained that it would be a dry manicure and pedicure. Let me be specific: no massaging chair, no soak, no anything. Fine. I was expecting some relaxation and pampering but there was none. There was an iPod playing but not even one old Cosmo to read and no WiFi. I have not received a gel in a while so as she applied my toe color and sparkle I thought it was looking cool. Then before I realized the gel was sealed. I asked where was my french? I was disappointed but chalked it up to miss communication and we moved on to my nails. At this point I did not want any issues so simply asked for a french manicure. What came next was a box of white artificial tips. I was very concerned and asked why those were needed. I was informed to make sure every nail was identical. I asked about the glue process and should have know then it was not a good idea. I always do my own french with paint and it comes out fine and natural. These french tips look like acrylics. The do not cover the entire nail and look cheap. I was so upset and the women doing my nails could tell. She asked what she could do to make things better but all I wanted to do was get our of there. Then she told me my total. $102...Totally ridiculous. I debating writing this review but after less then 24 hours one of my french tips came off. I couldn't believe it, never in my life have I had this issue and now I am stuck fixing my own nails 18 hours before my wedding day. read more

The Nail Concierge - Day Spas Near Me - White Plains, New York