Our son has been going to SOR for 2 years. The regional manager Brandy Boska walked into the co. 6m…read moreago with zero customer service edicate! I expressed some conncern when I learned about a Manger leaving. I talked to her about some concerns of personal growth for our son and she had disregarded all of it as well you want this then you have to pay. Last week I was trying to work with the on site manager about maybe trying to have our son work with a teacher who can flip flop weeks through the month to teach piano and drums. As other students have been able to do this. Next thing I get is an email - we no longer want your business basically because they didn't like constructive criticism of suggestions from a loyal paying customer wanting to grow their child's musical talents. When I called the office the manager tried telling me its because I yelled at teachers on multiple occasions. Lie! I have gone in only speaking with the manager and with kindness but expressed some frustration. I was told she will get back to me as things are changing around here. So my 12 yr old son who was exited to start a new band, instead I had to be tell him that the school of rock terminated our business! Wow terminated a customer because they don't want to provide accommodations! Last time I checked a stong business goes above beyond to accommodate a customer or to talk about options to assist. Nope not the Geneva nor Schaumburg location. I guess getting too rich too fast to care about word of mouth goes far! Becareful customers!

My 12 year old son and 9 year old daughter both attend SOR in Geneva and absolutely love it there!…read moreThe staff and instructors are fantastic and they've done a great job of creating a close knit group of kids, with emphasis on positive encouragement and support. We've seen both kids progress in terms of their musical ability, but it's also really helped their overall confidence and desire to learn more. Lastly, the focus on performance is teaching them accountability to their band mates. Overall, a great experience and a great team in the Geneva location!

My husband and I discovered this wonderful shop, when we needed to trade in our granddaughter's…read more3/4 size violin for an adult 4/4 size violin within two days. We were referred by our daughter, who had frequented the store. We walked into this Batavia Music store not knowing anything about violins beside the basic stuff, and left with a wealth of knowledge. Tom (owner) is very pleasant; we enjoyed doing business with him. We were quite surprised that he bought an old violin from us, before we settled on anything he had in his inventory. He helped us make the right decision quality and price. It was a joy to be in the presence of so many beautiful instruments and an owner who really cares about his work. We will be back for lessons and care of a couple of other instruments.

Needed dulcimer work/repair - owner was completely uninterested in helping with this…read more Selection is small amounts of acoustic guitars and band/orchestra school instruments. Talked a bit too much about trains for our liking when we wanted to discuss almost anything music related in the music shop, while we were just trying to leave. Felt trapped by the layout and operator. Looked like a good place for your kids school needs and things, not for professional instruments as much

Fantastic people, excellent service, and extremely patient! My youngest decided to start learning…read moreviolin. While we're a very musical family, violin isn't an instrument we're very familiar with so I had lots (and lots) of questions. They were very warm and reassuring. We met the owner and luthier, and both were genuinely kind and helpful. They helped us get everything we needed and went above and beyond in every way.

We have been using Austin's Violin Shop for our violin rentals and purchases for the last 8 years…read moreand have always been so well cared for! The instruments have always been great quality and the service phenomenal!

We came in here with an intention and a budget. We didn't want to be sold on what the salesperson…read morewanted to sell. We were pleasantly surprised to find a kind and accommodating sales team with nothing but options available for us to pursue. We wanted a vertical acoustic piano in black and the available stock in our price range was low. Keith (I think), recommended some other verticals in brown wood finishes, but we had our preferences. He was careful not to pressure us into anything and we ended up stumbling upon and asking about the Roland line of digital pianos. He was knowledgable and helped ease our concerns around digital versus acoustic. We ended up buying a Roland, because it met the needs of our family at the moment. Eventually, when we can move to a larger house, we'll be back here to see about getting a bigger acoustic piano! The close of the sale and the follow-up to the pick-up were pleasant experiences as well, which is why we highly recommend Pianoland!

Knowledgeable and personal. I felt the business manager and owner will well versed and extremely…read morehelpful in helping me pick the right piano. I would highly recommend Cordogan's to anyone looking for a piano. Their showroom is amazing!!!

My second grader takes piano and voice lessons. She started in the Fall of 2024. I am amazed how…read moreconfident she has become. The teaching style, patience and encouragement that is bestowed upon each child, is such a wonderful thing to observe. Yes, she is playing with both hands now, her voice projects, she has improved expotentially.... but it is more than that. She has blossomed under the care and support that Mrs. Hoke and Mr. Russell have given to her. I personally sang and played piano for over a decade. My instructors never cared for me and supported me the way my daughter has been supported. I cannot say enough good things about Fox Valley.

Mrs. Hoke is wonderful! My 9 year old daughter has been taking singing lessons with her for almost…read morea year now. She has already shown tremendous improvement and loves every minute. She also participated in a FVFA summer production of Beauty and the Beast and had a blast. We definitely recommend Fox Valley Fine Arts.

Prompt responses to my questions and I love they are a local gem that supplies everything a…read moremusician would want from gear, lesson and repairs. Highy recommend!

Lol nate you werent doing a favor and no racial slurs were used! You fucked up the guitar as…read moreanother of your employee has stated on this review. You hid like a cowering dog ibstead of being a man and taking responsibility for your mistake! Remember when you had my Dan Armstrong AMPEG plexiglass bass? And you went to drill the stud out of it but the drill wandered and you put an extra hole in the guitar? And you did not have the balls to tell me what happened and I had to see it and Discover it on my own! That's not craftsmanship that's not doing a favor that's hiding your mistakes! Others need to be aware of your failures and your lies! Or how you spray painted the neck of the guitar in question with overspray all over it that's not craftsmanship but here's the kicker when I replace that neck that you destroyed and took the neck off instead of wood shims back there there was a matchbook cover as a shim cardboard has a shim in the neck that's true craftsmanship! So when you people read this review I speak the truth just beware he had that guitar for many months

We are so lucky to have this shop in St. Charles! It is the perfect place to go for when your kid's…read moreinstrument needs repair or you need something for it. Jon has a great depth of knowledge and he's super friendly!

As always amazing staff, as soon as I entered I was greeted. The store was clean and organized…read more David checked me out as I was in store to buy an amp. He was happy and helpful and ready to answer all the questions. All in all a good experience. Definitely recommended.

I could not be more pleased with Maureen Christine's singing at my wedding this January. From the…read moreinitial contact Maureen seemed excited to be a part of my vision for the wedding ceremony, yet also understanding that I needed help with choosing some of the songs. She quickly sent me several sound clips of her singing various songs and I knew right away I wanted her to sing for my wedding. She suggested I consider hiring flute and piano. Michael Bazan played the flute and it sounded really nice on the recordings. I admit at first I wasn't sure how much the flute would add overall but I trusted Maureen. After all the compliments I received from family and friends about the music I felt really good about my decision. Maureen's voice and Michael on the flute really added so much to my wedding ceremony. Definitely worth it!

I was SO LUCKY to find Maureen Christine last-minute to be a cantor for our Catholic wedding. She…read morehad every other weekend booked except mine - and it's easy to see why! From the beginning, she offered to reach out to my ceremony musicians and planned the whole liturgy for the mass. I didn't have to do anything! Maureen goes above and beyond to ease any stress for planning your ceremony. She provides recommendations, and outlines everything you need for your programs (if you have them). Cannot recommend Maureen enough. She is FANTASTIC!