Shook did a thorough job of cleaning my carpets. They were on-time, on-budget and extremely polite…read moreand professional.

Amazing customer service. We had bad reception on the phone when I first called for a quote, so she…read moreended up texting me instead to see what I needed. I was able to set up carpet cleaning and grout cleaning for the next day. The technician actually showed up on time at 8am! (shocker) He did a great job. Carpet looks brand new. Grout is definitely cleaner (not brand new though but a drastic improvement!). Before leaving, he advised me to turn on the AC unit fan for the carpets and to not walk on them for some period of time and also to turn on the fan in the living room for the grout. Definitely recommend Shook to anyone and will use them next time when my tenants move out.

Amazing movers! Very fast, diligent, careful with all my belongings. Did an awesome job wrapping my…read moreTVs, fragile items, etc. My movers were Ernie and David, a power team!! They were constantly working, did not go slow or take their time like some other moving services. Nothing broken at all. Loaded and unloaded, fast! I had Cory and Tyler that gave me such wonderful customer service from my quote, answering all my questions and following up with me, day before my move and after my move. 5 stars Excellent! Will hands down use them again for my future moves, recommend to my friends and family. Shopping prices around, theirs was very fair and competitive. Quality of service. Just amazing. I'm so thankful for my movers Ernie and David. Highly recommend!! As a single mom, on a holiday weekend, with no one really available to help me. I'm Forever grateful.

Best money I spent after buying our house! These guys were SUPER efficient. I've been referring…read morethem to everyone I know that's moving. The entire process was seamless and professional from getting a quote to the move in. I don't remember the guys' names that moved us, but they were really amazing. They broke everything down and put it all back together upon arrival. We moved into a three bedroom home from a third floor apartment and they still got everything done in 3 hours! You won't regret working with them!

Yawan and EJ Thank you both for your help in making sure that my documents got faxed and mailed on…read moretime. Highly recommend for their thoroughness and kindness. I will be coming here from now on for faxes, shipping documents or packages, making great copies or, getting any mailing supplies or cute stationary needs!!

Shipping out a package. They were so efficient and helpful! Definitely will be back here!read more

I had a very frustrating experience with JP Elite Moving and would not recommend them…read more During my move, their crew damaged my apartment complex's loading dock gate, resulting in a repair cost of over $8,000. While accidents can happen, the way the situation was handled afterward was extremely disappointing. Communication was inconsistent and required constant follow-up on my end. I was given multiple conflicting explanations -- first that it would be handled out of pocket, then that it involved a subcontractor, and later that an insurance claim would be filed. Each step required me to chase updates instead of the company taking responsibility and leading the process. After weeks of back and forth, their general liability insurance did not apply, and their auto insurance ultimately denied the claim due to lack of proper coverage. This left me in a situation where my apartment complex began moving forward with billing me directly, even though the damage was caused by their crew. At multiple points, I had to act as the middleman between the company, their insurance, and my apartment complex just to move things forward. If you are considering using this company, I strongly recommend: confirming exactly who will be performing your move, verifying that they have proper and complete insurance coverage (including property damage liability), getting clear written confirmation on how damages will be handled This experience caused unnecessary stress and could have been avoided with proper communication and coverage.

I was looking for help moving at the last minute and happened upon JP Elite Services. I'm happy I…read moredid so, Kam and Edwardo came to my rescue in less than 24hrs of my request.. The gentleman were on time, and worked hard to move big appliances from my 3story townhouse to my storage. JP Elite had competitive prices and was the best I found, plus they came in less than 24hrs. I greatly appreciate them, will be using them next time and definitely would refer them. Thanks again to Kam and Edwardo..

Do not use this company. It is really a salesman who subcontracts out the work. During our move, he…read moredisappeared saying he was at a conference with no cell phone reception. Really? Movers showed up unprepared. We had wood floors which main guy saw when he toured our house before move. The movers showed up and said they had no moving floor protections. After one of the movers scratched the wood floor with his unprotected dolly, I told them to stop the move. All of a sudden, they went to their truck and found some floor protection. Really? Movers worked hard but they seemed they just wanted to get the job done and get their check. You can find many other better options. I'm still looking for some of the items that were supposed to be moved. Yelp disappointed me on this one.

We moved from San Antonio to Houston. And they did a phenomenal job with lifting and moving our…read morethings swiftly and efficiently. nothing broke and nothing was stolen. These guys have heart and some seriously strong muscles. Ali (the owner) was friendly and helpful in scheduling our moving needs. The pricing was comparable and fair for our needs. We have found our trusted movers for anything with moving, moving forward.

ZERO STAR REVIEW. THEY WILL CHARGE HIDDEN FEES. Absolute rip-off…read more I booked them for a cleaning at a new house and he offered me several afternoon times between 2 and 4pm. I chose 230pm. He arrived at 218pm and called me. I was running late and let him know that I would be late but he told me there would be a $50 late charge fee even though I clearly could have chosen a later time. He offered me a refund of the $50 if I "rebooked" with him but if that is the level of customer service before you have completed the carpet cleaning then I am not interested in finding out what your level of service is after the cleaning.

I reached out to this business to inquire about having my sofas cleaned. We have several pets and…read morethey tend to make our furniture smell, especially when it's been raining heavily and they get that wet-dog smell. The prices quoted to me were very competitive and they were able to schedule me immediately. They arrived ahead of schedule and were professional and nice. Their work seems very thorough and did not take that long to complete. I would recommend them and use their service again!

Website easy to use and booking for your move in date is even easier. It's $75 an hour plus a $50…read moreflat rate. I needed assistance to move ONE room, a bedroom to an apartment. The movers were nice and moving quickly. They drove to the next location had my address and left 15 mins before me (as I was still gathering things) I drove to the new location where I assumed they would be since I was only moving 25 mins away. I arrived at 11:15 to new location waited waited decided to call 11:45 and was informed they were having "problems with their truck" & would arrive in 10 mins, I didn't think anything of it, until I realized their truck having an issue still interfered with my moving time. I was only moving a bed, dresser and lots of boxes still shouldn't be a job that takes over 2 hours which was the time I called and asked a quote for. All they had to do was set up my bed & literally that's it lol. I'm posting this just so you guys will always be alert and follow your movers to new location before anything happens and you're paying for extra time when it wasn't your fault in the first place. The movers were awesome with good customer service I just still didn't think moving ONE bedroom to apt takes 3 hours. Just my opinion

I had a positive experience with entrust movers. I was given a time frame of 1-3 and to my surprise…read morethe movers arrived shortly after 1pm. They worked quickly and were very thorough. The movers were careful not to cause any damage to walls as they moved large items. No items received damaged, also dressers and fragile items were wrapped in packing material. They made my move a quick and easy process. I will definitely use them again in the future. For a one bedroom apartment with living, dining, bedroom set and 10-15 boxes it took 3 hours total, this includes a one hour commute time. It helps to have all items packed as well as disassemble any large furniture.

The team did a fantastic job! They were on time, extremely courteous & took great care with all of…read moremy stuff. I will definitely recommend to anyone looking for a moving company.

I do NOT recommend this company. They broke an expensive marble top table and have delayed any…read morepayment for it. Allen Beaulieu, the rep who I made the original contract with, sold me on the idea of the "Full Value Protection" which boasted up to $100,000.00 coverage on my home goods. I paid the extra cost for the "full protection" because he assured me that any damaged items would be much better covered with the insurance. This was apparently a lie as it has been 2 months since I filed my claim and the company has repeatedly advised me that the insurance company was still evaluating the claim, and that there was nothing Graceful Moves could do until the insurance company made a decision. There are no rockets are science involved in this transaction. I paid Graceful Moves to move my furniture. I paid for the extra insurance which Graceful Moves recommended. Graceful Moves broke my table and they now refuse to make any payment despite the fact that I had the "Full Protection" insurance. Use Graceful Moves at your own peril.