Seems like we are always looking for that small-town, traditional banking feel, and I'm not sure…read morethat it gets any better than Pentucket Bank. We've always experienced excellent customer service and we've been 100% satisfied with our banking.

From the owner: Pentucket Bank was established when we received our Mutual Charter in March, 1891 and opened for…read morebusiness four hours a week at 35 Washington Street in Haverhill. Today, we still do not have stockholders to please or to pay dividends to. This allows us to provide a high level of personalized service to our customers and to provide stability and support to the communities we serve. Because we are not obligated to pay stockholders we can focus on our customers, the needs of our local communities and the long term development and growth of the bank and its customers. These are the major reasons why we are committed to remaining a mutual bank for many years to come. We have also been recognized for our strong business practices by Bauer Financial Inc. an independent bank rating firm. Bauer Financial has recognized Pentucket Bank as a superior 5 Star rated Bank for more than 20 consecutive years. Only 7% of the Nation's Banks can maintain this designation. Additionally, when you bank with Pentucket Bank you can be confident that all of your deposits are insured in full, even beyond the $250,000 insured by the FDIC. With the Depositors Insurance Fund (DIF), ALL of your deposits are insured in full.

Very rude and unhelpful when I have questions. I get curt one-sentence replies. I've felt…read moreincredibly unimportant the entire time I've been working with them, and like my business doesn't matter in the slightest - I feel treated like an inconvenience. I would not recommend them to others.

Joe Gagnon of Granite State Mortgage is by far the best lender I've worked with. I've now used…read moreGranite State on 3 different occasions (first home purcahse, second home purchase, and a refinance) and they've been a pleasure to work with each time. I cannot say enough about how organized and helpful they were through the entire process! Joe was just the best "Mortgage Dad" anybody could ask for. He did everything in his power to get us the best program and best rate we could. I had a million questions and every single one was answered in a timely manner with pinpoint accuracy. This is a very important factor as a young / inexperienced home buyer and Joe made us feel really comfortable with the entire process. Taking out a mortgage is not fun, but they make it easier and less intimidating. If I had to do it again I would chose Granite State Mortgage. I give it a grade A ++!!!

From the owner: Boutique lender with extensive problem solving techniques. Personal and professional. The lowest…read morerate in the area.

Mike Rice is a great mortgage broker. No BS! He was able to get me closed in 30 days, exciting for…read moreus as this was my first home purchase. I would highly recommend, & use him again when/if we decide to remortgage, etc. etc... Thanks Mike!

Mike is a client of mine, he's been in the business 15 years so he's seen it all and can help you…read more I you want a local lender with competitive rates AND you want your loan to close on time then read the other great reviews he has and call him.

Reggie Eld has exceeded our expectations. His knowledge, attention to detail and professionalism…read moremade our process a walk in the park. Reggie truly listens to what you are looking for in a house, is completely honest, and reliable. Being a first time buyer Reggie always took time for private tours, sending all details about homes, as well explaining everything to us; so we knew exactly what we would be getting in to. There had been many late night calls/texts that Reggie would always answer and lead us in the direction that we needed to be in. If you are looking for someone who is truly dedicated, caring and responsive Reggie will meet your expectations and he will not let you down. We truly could not do it without him. We are thankful we found him and got lucky enough to find our dream house. We appreciate you beyond words Reggie. Thank you!

Jessica derby and Reggie Eld ..two names to stay away from in this company completely. I sold my…read morehouse started off with Jessica who appraised my home in Haverhill 25,000$ OVER its value. She legit was so lost , young and just in it for the money she gave me a horrible vibe from the start so I switched over to Reggie. The dude never reached out to me for important message relays, he had one hour long open house a week IF that, laziest dude I've ever dealt with and I'm military for 8 years with a year to Baghdad. Reggie and Jess were both extremely unprofessional and my house stayed on the market for legit a "quick sale" that lasted 10 months and went for 20 grand less then what I wanted. Honestly it was one Problem After another and hey both took offense when I put them in their place and got defensive and mean . The worst and most unprofessional and under experienced group of people I've ever dealt with in my life. He amount of stress Reggie and Jess put me through to sell this home ...I wish i just kept the house or used a different agency. What a mess no joke reach out to me before using them hamiltondjmp91@gmail.com military police E5 combat veteran retired.