The Walker Hotel gets very mixed reviews. I think the reason is: some parts of the stay are great…read more The staff are first rate. They are friendly, accommodating, helpful and responsive. The fan in the HVAC was incredibly loud. I spoke with the front desk the next morning and Jonathan the manager both texted and called me about it. The engineer lowered the fan speed so we could at least sleep. The location is also excellent, near Union Square, Greenwich Village, and close enough to walk to SoHo and Chinatown. The evening jazz is a nice plus and the seating area in the lobby is nice. But the rooms are small, small got Manhattan. The bed occupied more than half of the floor space and there's no place to put your luggage on the floor and still walk. The HVAC though improved after the intervention was still loud, the hallways are narrow and dark and the bathroom is really tight. Not to provide TMI, it's not possible to sit on the commode comfortably. My shoulder had no room pushed over by the sink. The bed was just ok as were the towels. For the price, there are much better options than the Walker. Here is an update: I just received my credit card bill. Two days after leaving the hotel, I was charged yet again. I called the hotel and was informed that there is a $45.90 "facility fee" charge each day we stayed at the hotel. This charge may have been hidden in some of the documentation we received, but certainly NO one told us about it when we were there. I mention this so that you understand that the price for the room is not really the price. I know what I will do with this info. Never return to the Walker.

What a beautiful hotel. The staff is amazing and accommodating. They will fulfill your every…read morerequest very cheerfully. The rooms are nice. Small but well appointed. I would recommend this hotel. Value and cleanliness. Samantha runs the front desk beautifully with a lovely smile. Also, a great restaurant with delicious lattes and fine breakfast choices. They were booked solid for lunch with a 40 minute wait which tells you how popular they are in the neighborhood. I will definitely be back. The location is perfect for getting uptown downtown and Midtown if you don't want to stay in the Village.

As a born and raised New Yorker, my stay at The Maritime Hotel was truly exceptional from beginning…read moreto end. The hotel itself has such a unique charm. Vintage style, comfortable, and perfectly located in the heart of Chelsea. One of the best parts of staying here is the location. The hotel is directly across the street from Chelsea Market, with some of NYC's best spots including Tao Downtown, Philippe, Catch, and Dream, all less than a minute walking distance away. I want to thank Alex at the front desk, I believe he is the front desk Manager, who went above and beyond to make my stay special. His attentiveness, thoughtful hospitality, and genuine care for guests truly stood out. Small gestures and meaningful conversations can make all the difference, and Alex embodies exactly what exceptional hospitality should feel like. I enjoyed my conversation with you Alex, thank you and I look forward to seeing you soon. I highly recommend The Maritime Hotel to anyone visiting NYC.

We had a lovely stay at the Maritime. The location is great. We stayed in a Terrace Room suite with…read morea (unheated) terrace and a great view of the Empire State Building if you turn your head just right. I do wish they had slightly stronger light bulbs with dimmers, as some areas of the room felt a little dark.

Good Morning....lol…read more Morgan, Adam, Saadiq, Yin, and the team really made our stay very pleasant. When any of those 4 were around, we really felt like good friends, rather than just regular hotel guests. Again, thank each and every one of you for your kindness; it was a pleasure seeing your smiling faces, daily. Pros Location, Location, Location-Between Little Italy and Chinatown Free mini Ferrara croissants in the lobby 24 hour complimentary coffee and tea Fruit basket near the coffee 2 complimentary waters in your room and a filtered water station in the lobby Small refrigerator in-room Wonderful Bed Nice TV Rainfall shower Juliet "Balcony" with a cool view Cons There is one wide, shallow sink that doesn't drain very well Room is a bit on the smaller side Room is on the smaller side If you stay here, hit Wah Fung No. 1, Spongies, Mighty Lucky Dispo, and Ferrara for the Lobster Tail (seafood free sweet pastry shaped like a lobster tail). Tell the team that Shay sent you would ya! Thanks to the team at NobleDen for making my first trip to NYC something special.

Location is key but the hotel itself is pretty great also. Staff is extremely friendly and helpful…read more They seem to always have a smile. The room is a little small but it is a good use of space, has everything you need and also has a mini balcony. That is an awesome amenity if you you enjoy people watching and taking in the sounds from street. The rooftop patio is great! I only wish they allowed you to smoke up there. Obviously, I understand not smoking in rooms or hotel. But not allowing adults to smoke smoke outside, on the roof and away from people makes no sense. I guess they prefer you smoke downstairs, in front of the entry.

I found this hotel based on the recommendation from ChatGPT. Yes, I asked ChatGPT if there's any…read morehotel in Manhattan with swimming pool and near subway station and doesn't cost $1K per night for family of four. This was one of the 3 hotels recommended :P Their front desk team is definitely the 5-star hotel level. Stephen (if I remember his name correctly) who checked us in at 9:40PM on a Thursday night really went above and anticipated our needs. We just got off from the plane and we were all hungry as we were still in West Coast time. He proactively offered to arrange our order placed at the restaurant to our room so that we could enjoy this late meal in the comfort of our room rather than at the lobby's restaurant. Kudos for anticipating guests' need!! On the night before we check out, I was trying to see if we could get late checkout....but during our conversation, one of the gentlemen asked us if we had called a cab. I told him that I was going to call Uber. But he told me that it's cheaper to take a cab to the airport since it's a flat rate. I worried the cab wouldn't fit our stuff. But he told me that a bigger cab can be called and would fit everything. So he arranged the cab for the following day. That was super helpful as I had one less thing to think about on the check-out day :) The location is superb. Imagine after a long day of sightseeing and taking the subway back to the hotel...and seeing the entrance of the hotel right in front of you as you exit the subway station. It's probably the best feeling ever. We aren't far away from the busy Park Ave but we still get our quiet time when the hotel is tucked away on 32nd street. I love how we are in a relatively quiet block in the busy area. We were in the deluxe double queen. Our room was extremely spacious. We had a full kitchen with stovetop, microwave, a full size fridge, and a dishwasher. The housekeeping team definitely did a great job because we always came back to a very clean and neat room. The beds and the pillows were excellent! Now come to the part that I think this is not a 5-star hotel (yet). They are mainly all the small issues. For an example, the restaurant info on the hotel's website isn't updated timely. They still have the old menu (even now) up on the website. The front desk agent was not aware the hotel offers valet laundry service and she was very surprise that I was requesting laundry pick-up (not dry cleaning pick-up) even though I previously got an email from the hotel confirming that valet laundry service was available for us since our room did not come with washer/dryer. We couldn't turn off the ceramic stovetop and had to call the engineering team to fix it. And we end up agreeing to turn off the power to the stovetop (which also impacted the dishwasher) as the only way the engineering team could troubleshoot the issue was by resetting the main switch in order to turn off the stove, which was in the mechanical room. We found a loose tile at the bottom of the swimming pool and definitely felt the uneven surfaces from the fixes at the bottom of the pool. It's something that a lap swimmer wouldn't feel it necessarily. But it's definitely something that one can feel if they want to do aqua jogging or when they accompany a young child in the pool. Their swimming pool hours is definitely the deciding factor for us to choose this place. Knowing it's hot in NYC, having a pool access until early evening is a treat! The pool is not available from 12pm - 12:30PM and 5PM - 5:30PM because of the lifeguard break. And we aren't even allowed to be on the deck - have to be completely outside of the swimming pool area. However, there's no other places for us to wait except back in our room. So definitely plan accordingly! The lifeguard we met was not that friendly. He threatened to my autistic child that he would have to shut down the pool for the rest of the evening if he could not get his break at 5PM. I was already on my way getting my kid out of the pool at 4:53PM when my child was shutting down after hearing what the lifeguard told him. So definitely not that much hospitality from that front. I get that the lifeguard needs his break and he might not even be an employee of the property but I think there are better ways to convey such message. We only used the pool for one more day and that was it - the emotional damage was done. Overall, I still recommend this hotel if the location works for your trip!

Arrived on 9/17/2026 at this establishment as we were…read more recommended to stay at this hotel prior to surgery at NYU to be close to hosptial. Orlando greeted us very nicely and recommended a few restaurants which were in walking distance for a nice pre surgery dinner. The hallways on our floor were dark and creepy and the lighting is not even adequate. The room was not bright and not as clean as I would expect for the price. The air conditioniing was not keeping room cool, and we called for maintenance. They came as room was 70 degrees and you could not lower temperature. They came and shot a temp reading up to the air blower which read 65, however the room was not getting cool. It stayed at 70 and as I stated, and they have it controlled not to go below 70 degrees, Needless to say it was not a pleasant evening as the room was too hot to get comfortable and I tossed and turned all evening. I showered and the hand held shower head could not be altered for any spray except what it was set at. This was discouraging as I just wanted to have a nice warm relaxing shower before heading to NYU for cervical spine surgery. Overall, the hotel lacked the necesseties for a calm and relaxing experience. For the expense it was sub par. I would give it a zero but Orlando was very nice, that was the only positive for this hotel. Look elsehere if you want a relaxing room with top notch qualities. Jeanine

I have to say, I had a very pleasant stay here for a recent work trip. It's the ideal situation for…read morework travel because: 1) It's central to so many great parts of NYC (and 30 mins from LGA) 2) The rooms have just what you need 3) Rooms are clean and smart device connected 4) Onsite amenities and common areas are great and well kept 5) Breakfast and coffee offerings were great 6) WiFi was reliable and easy to connect I came for a work trip and needed to work with my boss a few times in the common area and found it very easy to work in there. It was comfortable, not too loud, and had fast internet. We were able to take calls and get work done without any distractions. It's also stylish and designed in an art focused and eclectic way as you can see in my photos. The biggest perk was that it was close to so many destinations that I had in my bookmarks. I was within 15-20 mins walking distance from everything and despite the heat, I had a great time exploring the area. I would absolutely stay again. It's worth noting that it's probably most ideal for 1-2 people on a work trip but I don't think I'd bring my kid along. The rooms are a little like a cruise ship but maybe a bit larger. It has everything you need but not too much else, which for me, was perfect since I spent most of the time out of the room but I was still able to work from the desk comfortably for a few hours without any issues. I hope to come back again on a future trip!

This hotel was so great that it had me wondering if I could swap my upcoming NYC hotel for an…read moreupcoming trip to stay here instead. For starters, the design is smart and very conducive for work travel and remote work. The large lobby/coworking space/restaurant was perfect for a morning meeting and breakfast with a colleague. It had natural lighting, good coffee on hand, everything you could want. As for the rooms, they were very clean, well appointed, small but not suffocating thanks to the big windows and sound proofed and perfect for getting a good night's rest. It really set me up for success each day. The blackout blinds and cozy beds also facilitated great sleep My only complaint for this hotel was the mojo fitness room in the lower level. I popped in and there were five guests which was two more than this little room could truly handle. With more folks exercising, lifting, etc (especially at this kind of work/travel hotel), this room could use a little more space and attention. Overall, a fabulous stay. I will seek this spot out the next time I'm in NYC.

We stayed here for 3 nights in the summer. Amazing location if you're exploring LES for shopping,…read morebars and delicious food. Amazing hotel staff, room was comfortable and we slept very well throughout our stay. The terrace was a bonus and we loved hanging out there. On site restaurant with decent food options and the food was not bad at all. The hotel is right next to Katz and R&D among other delicious food options. Worth a stay if you are in LES.

We normally stay at the Bowery when we come to NYC for work but decided to try the Ludlow instead…read morebecause they had a great deal on a two bedroom suite. Ambiance wise, you can totally tell that these are sister hotels. The lobby lounge has a fireplace and felt very chic and cozy. Service was great throughout our stay and our room was nice enough. The layout was a little odd given that you had to walk through the queen bedroom to get to the bathroom and the king bedroom but it worked out well for us. This also means that the queen bedroom is windowless which was also fine for me because it helped me sleep a little later in the morning. My only real quibble would be that it would be nice if the rooms had mirrors as we were fighting for the bathroom mirror in the morning to get ready. Great rooftop gym that was well equipped with weights, treadmills, ellipticals and a stationary bike. We really enjoyed our stay here and would fully recommend to anyone coming to NYC and looking to stay near SOHO/NOHO.

We just got back from such an amazing stay at this hotel! We frequent NY & usually stay at…read morepartnered hotels but really glad we decided to try this hotel instead. & I'll share why: Check in/service: We had the utmost pleasure to get checked in by the most warmest & thoughtful team member! & her name is Luisa. I know it's her job but she seemed really proud to represent being part of Refinery Hotel & her attitude and willingness to assist us really set the tone for our 4 nights/5 day trip. As frequent travelers, we've noticed that as prices are higher, the hospitality within the hospitality industry has declined. Significantly. But she went out of her way to make us feel special & welcome. To the point we'd get excited every time we saw her in passing! So thank you girl for everything. You truly made our stay so pleasant, we just might make Refinery Hotel our home away from home whenever we're in town! Everyone from the door men to the cleaning crew, were so kind & welcoming Rooms: spacious (especially for NY standards), clean with a great blend of old school NY & modernism. As someone who struggles with lower back pain, that got worse after having a baby, I was so grateful for all the delicious sleep I was able to enjoy. I don't know what the brand of the bed is and their assortment of pillows, but whoever chose them love people. And their sleep haha but now I must know! They also provide LE LABO products! Every shower & hand washing felt luxurious & for an old building (it used to be an old hat factory), it had good water pressure & immediate heat! Food/bar: there's a cute jazz bar & very old school NY style restaurant downstairs & a beautiful rooftop bar/restaurant as well! No pool but that didn't bother us! We're from Los Angeles so that doesn't really make or break our stay. Even the door men in front of the elevator for the rooftop were so nice! We didn't try the food on site but the restaurants were always busy & bustling. But the drinks are solid (: Location: loved it. We were able to walk around without an issue and we felt safe! They also have culture coffee across the street (their cookies omg) it's also easy to find because all of the car services we used never had an issue finding the hotel. There's also a souvenir store conveniently located a few steps away so it was nice to have options for last minute gifts. We plan on coming back & really hope we get checked in by our favorite gal, Luisa! Please stayyyy until we're back! Because we will be-- in a NY minute ;)

Beautiful hotel, spacious king room. Great location to Bryant Park and local surroundings…read more I forgot a personal item and they supplied me with one. I was happy that there was coffee in the room- many expensive NYC rooms do not have coffee. It was basically instant Vietnamese coffee so it looked fancy with a beautiful water kettle but the coffee was just eh. Still, better than no coffee. My only real complaints was that unlike some other NYC hotels who have soundproofed the windows, this hotel did not. That being said, we were on the 12th floor - the happening rooftop bar is on 13th and we did not hear that. Or was just outside noise. You can hear all the trucks, horns etc drive by. Additionally, the bathroom does not have a fan and the door didn't fully close. Other than that, the bed was really comfy and the staff was super friendly and accommodating!

Traumatic BED BUG Experience & Disgraceful Management Response…read more I am writing this to warn others about the nightmare I experienced at this hotel. I chose this boutique hotel, paying nearly $600 per night, specifically expecting high standards of cleanliness and professional service. Instead, I left with bed bug bites and significant financial and emotional distress. I stayed for one night on 5/2/26 and checked out the next morning. While driving away, I noticed bites on my neck, and by the time I got home, I discovered more bites across my chest. When I contacted the hotel on Monday, they waited until Wednesday to perform an inspection, three days after my departure. They then had the audacity to claim they found nothing and denied all responsibility. An inspection done days later, after the room could have been cleaned or altered, is completely meaningless. The most insulting part was the management's response. The manager offered me a mere $200 "as a gesture of goodwill" while still refusing to admit fault. My losses far exceed that. On top of the $600 I paid for this hotel, I had to discard my suitcase, pajamas, and all the clothes I brought with me to prevent an infestation in my own home. Most importantly, for over a week, the itching and pain were so intense that I couldn't function normally. Even ten days later, the marks haven't faded, leaving me stressed about permanent scarring. This hotel lacks basic hygiene standards and, more importantly, lacks the integrity to take responsibility for guest safety. Do not let the "boutique" label fool you. Their management is a disaster. Avoid this place at all costs.

Modernhaus is located in the heart of SOHO in NY. The hotel is modern minimalist. We have stayed…read morehere twice and the panoramic views are so beautiful from the room. Front desk and bellman are always phenomenal here. Along with the staff at Jimmys is pretty top notch. The room service was always very punctual and did a great job cleaning and refilling toiletries daily. The only ding is the elevators here. They only have two and it can take some time to get one. Especially at night time when Jimmys is going the elevators seem to be especially backlogged. We were also disappointed the restaurant closed on site as it was delicious the first time we stayed here. Hopefully they get another restaurant soon!