I am incredibly disappointed with my experience at The Midwifery Group. I am writing this review to help others make a more informed decision about whether or not they want to pursue this particular group of midwife practitioners or even a midwife in general for their prenatal care.
When my husband and I found out we were expecting a baby, we already knew we wanted our care to be in the hands of a midwife. We had heard so many great things about the above and beyond care a midwife can provide, over an obstetrician who may be overworked due to seeing a high volume of patients and take a less personalized approach to prenatal care.
We selected, "The Midwifery Group" as we live in Mount Pleasant and had walked by the office many times. The positive online reviews on Yelp and Google further solidified our choice. We made the call at about 5 weeks into the pregnancy and by week 7 we met the first of the four to five midwives assigned to us. We were assigned to Team 1. (It may be worth noting that most of the positive reviews on Yelp for this place are from people who had Team 3. I can only speak to my experience with Team 1). Generally, things seemed to progress reasonably well until our second-trimester ultrasound.
Without getting into the details, our ultrasound revealed some potential complications and the ultrasound doctor recommended extensive further testing. Naturally, my husband and I were quite anxious to know more and when I asked one of the midwives if we could have a follow-up appointment to discuss the prognosis and next steps we were told we had to wait until our routine appointment which was going to be 4 weeks away. We were left to navigate the complex, de-centralized healthcare system by ourselves. We tried again: After doing some research about our ultrasound results, we tried following up with one of the midwives by phone but she was frustrated by our questions and we were told: "not to google things."
After going through with the recommended testing we had still not heard from the midwives about any results or next steps after a few weeks. I called the office and they said no updates were available. Feeling alone with our next routine appointment still a couple of weeks away we decided to consult with an obstetrician about our case. It was there we learned that the midwives had failed to organize more of the necessary testing that typically occurs with an ultrasound finding such as ours. Realizing the negligence that had occurred, the OB took swift action to arrange further testing and a follow-up appointment to "re-group" in just two days. So much for that above and beyond the care we were told midwives excelled at giving.
Given all of this, we decided to transfer our care to the OB right then and there. The icing on the cake is that when the midwives found out about our transfer they called to "apologize" for dropping the ball. However, it wasn't an apology. The midwife who called me tried to shift the blame onto me and my husband for not following up with them to book further testing at BC Women's; testing we didn't even know we were supposed to get.
From my understanding midwives played an important role historically in bringing back a human-centred approach to prenatal and labour care when the medical profession had turned it into a de-personalized intervention in a hospital. However, with more women becoming medical doctors in the last 40 odd years, I think the field of gynaecology and obstetrics has evolved significantly so that patients can now receive the best of both worlds: Nurturing and empathetic practitioners with the necessary medical knowledge to make competent and effective decisions. We didn't expect the midwives to have the most up-to-date medical information on our situation, but we did expect them to stay on top of our file, coordinate the necessary paperwork, organize testing with the appropriate experts and at least provide the opportunity to be able to discuss our worrying ultrasound results with an "extra" appointment. Our OB had no issue doing any of this and in a matter of hours. She did her best to answer our google-researched questions and when she didn't have the answers, she made sure we could still voice our concerns and relayed to us that she was doing everything she could to make us feel like we were being taken care of.
If a midwife cannot answer medical questions, nor coordinate the necessary specialists, nor provide empathetic and understanding support when complications arise, then what are they good for?
TL;DR:
You get assigned 4-5 midwives for your care. Way too many.
This review is about Team 1 at the Midwifery Group. Most positive reviewers on Yelp say they had Team 3.
Midwives dropped the ball on arranging the necessary testing for our baby and tried to blame us for their mistakes.
Midwives don't have enough medical knowledge to answer basic questions when complications arise. read more