I will go here for my running shoes from now on!! The gentleman who helped me was so knowledgeable…read moreand professional. He found the perfect shoe for me for both running and playing tennis AND to relieve my Morton's Neuroma.

Came in looking for a new set of running shoes and they were truly expert in the field of running…read moreshoes. The two lady's were easy to talk to and offered great advice on which shoes and the right fit I was looking for. Highly recommend this store to anyone looking for experts.

Ordered a T-shirt online and it arrived in strange packaging, all crooked with a printed label that…read moredidn't look legitimate. When I opened the package, the shirt was carelessly folded and extremely wrinkled. For a Nike product, it was surprising that there was no proper or clear packaging for the shirt, which made the whole delivery feel unprofessional.

Ordered the adidas white forum bold shoes for nursing school, first pair that came was packaged…read moreterribly, no stuffing for the inside of shoe barely wrapped in the one sheet of wrap they sent it in and the shoes were already severely creased and on one side one already had a scuff on the shoe. I work at a shoe store myself and when we get orders to ship out i always try to make sure it looks presentable and protected for shipping. I went into my local footlocker and they were super nice and helped me do an exchange to reorder the shoe in hopes it would come better. Got the second pair in today and its practically identical to the first pair i received just minus the scuff. I would go through the same process but honestly it would just end up with the same problem. Both times the shoe came from this warehouse. I wouldn't consider myself a sneaker head but i do take care of all my shoes and this is just something that i find unacceptable to receive.

After finding 2 pairs of boots to try on but no correct size. I was told by a lady, well your just…read moreout of luck. I then had to tell her, do you think you have them at another store. After a check she could get them. At this time I was already trying on a 3rd pair when a guy employee, begain to tell me that no left and right boot feel the same. As someone who has owned dozens of boots I informed him I have never had this issue. After standing with his arm on the shelf staring for 15 minutes as I put boots up and try different pairs. He condescendingly says do you want me to have these boots transfered here to try on or not. Wait a shameful experience, after doing business with this company not only in Wamego but Wichita KS for over 20 years. I bought my last pair at cavender's and I will keep my business there from now on.

Worst customer service experience we've ever had. The employee treated us like thieves when we went…read moreto the store trying to exchange a hoodie for a different size, despite the fact that we had the original receipt from the purchase. DO YOURSELF A FAVOR AND GIVE YOUR BUSINESS TO SOMEONE WHO ACTUALLY CARES.

Great service! The woman working the day we were there was absolutely amazing! My Dad has a lot…read moreof health problems and has very limited mobility at his ripe age of 78 years old. He also happens to have an extremely big foot and is very hard to fit. They do have an excellent selection of shoes to choose from, but it just wasn't in his size because of his "BIG FEET". She was so nice that she actually took the shoes out to my van so he didn't have to actually walk in the store, which was above and beyond the call of duty! It was so nice of her to have such excellent customer service! Prices seemed to be in line with the quality and brand of shoes. Great place and well organized!

Very big selection and I formed!…read more Came in for repairs on a 30 year old pair ... style is discontinued so really want to safe them. Cute design & layout inside. We weee greeted right when we walked in! About 2 week turn around.

I live in California and have a cousin in a nurseing home in Emporia Kansas that needed shoes. He…read morehad gotten shoes years ago from Brown's Shoe Fit Co and wanted the same shoes again. I called Brown's and got Arron Otto. Arron offered to go to the nurseing home and measure his feet. Arron then called and told me he had to order the shoes. The shoes came in on time and Arron went out and made sure they fit correctly. What a huge help this was to me. So if your near Emporia Kansas and need shoes please go see Arron I know he will help you.

What an amazing store! Aaron, the store manager, is a conscientious, caring, customer-service ace…read more He went above and beyond caring for me -- something you don't find very often in this world any more. I drove over an hour and 80 miles from my home to buy shoes from this store solely because of the good customer service. He took as long as necessary to fit my shoes properly and ensure they would work for me. Thank you, Aaron, for your wonderful attention.

the worst place ever . terrible customer service. there is no place to sit down with your a child…read moreto help thrm to try on shoes. unless you go clear across the store . I will buy my shoes at walnart . before i go back there. and i really dont like walmart shoes​. i'll gave 1 star only bc they were open. When I spend 130 .$ on shoes can i get a Thank you

Bad service workers are distracted The selection of shoes is good though. The quality of the shoes…read moreare good.

Browns Hoe Fit Company carries a good selection of footwear, most notably New Balance for me. This…read moreis one of the highly medically recommended shoe brands, but it's really expensive. In terms of shoe size, sizes I've seen in the store were 9 and up, which are too big for someone like me. I didn't see anything in the 8-8.5 range. The service was good. I was greeted by one employee who happened to walk out from the back room. There were only 2 employees working on this particular day.

I spent more money here than I intended, but I was incredibly impressed with the selection of…read morefashionable comfort shoes in sizes that are often hard to fine. Also with the knowledgeability of the staff, which like something from a bygone era. I'm puzzled by a previous review (M.H.) and wonder if he/she had the right place in mind. The counter at this store is not manned by kids.

The young lady that waited on us was very helpful and informative. She fetched different pairs of…read moreshoes and tried to help us. I think she was the only person working in the store and at times it got pretty busy. I thought the prices were high on merchandise. The shoes on sale were a good price and they did have quite a few sale shoes. The problem I ran into is they had a very limited supply of larger 4E (extrawide) shoes. So I think they need to amp their selection up in these shoes!

REAL customer services still exists in our country, and it's in Manhattan, Kansas! Yes - in middle…read moreAmerica, there is a place you can go for an amazing shoe-fitting experience and walk out with a pair of shoes so comfortable, you're sure they were custom made on the spot just for you! This place reminds me of the old Family Shoe Store in downtown Williston, ND, where I grew up. Mom and dad would take us down once a year for new school shoes, we would be measured, talked to and fitted by the owners. You felt like you were with family. That is exactly how Brown's Shoe Fit feels. It's many decades since I was at Family Shoe...walking into Brown's feels like walking home. The staff at Brown's Shoe Fit is knowledgeable and friendly. Cory and Kennedy are tops! They are not medically trained, yet know so much about what your body SHOULD feel like in a pair of decent shoes. They will spend all day if that's what it takes to help you find the one that is your perfect fit. Or maybe you will walk two or three - after all seasons change! Try it out - here's what you would experience: * a warm greeting * immediate interaction and inquiry to accommodate your needs * non-pushy salespeople * time to browse until your heart's content * personalized service - they'll measure your foot, listen for any red flags (foot, back, neck issues), and then spend as much time as it takes to find your perfect shoe If you've never been to Brown's, the only regret in life you'll have to live with is that you never took the time to stop in. You don't want to live with that, do you? Now go out and get that perfect shoe! P.S. I'm kind of a Birkenstock freak - so I just can't help constantly checking out what's new!!

Happy to say something good. I hate buying shoes. To me, they are all over priced versions of cheap…read moreknock offs of each other, regardless of the brand. I got a very pleasant surprise yesterday at DSW. I was cheerfully greeted by a young man and later assisted by a helpful young lady. I eventually settled on a couple of maybe selections and almost left to think about it. I ended up buying a pair mostly because of the pleasant people working there. It has become far too normal for retail employees, especially young ones, to greet you with a dismissive "s'up". Both of these two deserve some praise because I probably would have walked away to keep looking elsewhere. I still hate shoe shopping and the shoes are still over priced but I was sold on the great service. Those two are keepers.

Great knowledge and service range for a small town . Customer service is Superb!…read more 5 stars