10-10-24: If I could give this pharmacy a zero star rating I would. They have changed ownership,…read moreand I chalked up a lot of the lateness and difficulties we were having getting our one prescription filled and mailed due to the changeover, but it is beyond that. I had trouble getting them to mail the prescription the first time, and they advised me to submit for a refill a week ahead of time in future even though they had said 2 to 3 days the first time. I used their portal on September 30th to submit for a refill to be mailed and received an email confirmation from the system that it had been accepted. Ten days later, no update and no prescription mailed. I call and they tell me they have to make this one which doesn't sound at all like how it was filled at other pharmacies. I believe it came premade in a pump bottle. They said they would receive what they needed tomorrow and then mail it. What the heck? So I call them up again and cancel it. I also calmly tell them that we need to transfer the prescription to a pharmacy that can fill it in a timely manner. It shouldn't take several weeks to ship this. So then the person I assume is the owner calls us and says some absolutely crazy story about my husband being in there the day before and them telling him he had to bring the box into the store so they'd know what to order and he hadn't. What the hell? 1. This prescription was already in their system and had been filled by them previously. 2. My husband, myself, and daughter are all mostly house bound and severely disabled from chronic fatigue long-covid. We have had to self-isolate to avoid viruses which will worsen our already severe conditions for over 4 years now, and we are together 24/7. I even almost died 1 1/2 years into this due to the cardiovascular damage long-covid caused in my left lung. I barely survived an emergency lung lobectomy. When I say we are sick and disabled I mean it!!! So my husband never ever set foot in that pharmacy on any occasion!!! When I confronted him on this, he back pedaled and said we should go to Walmart. We are too darn sick to go anywhere! That was the whole point of having the medication shipped. We are too sick to leave our house and can't risk getting sicker!!!! And your pharmacy made our very difficult life harder for us when it was supposed to help. So I just had a lovely conversation with Amazon Pharmacy and they are working on getting it transferred. Good riddance Bourbontown Pharmacy!!!! And it's because you tried to gaslight me and blame us for your shortcomings on multiple occasions that I used my precious energy to write this review. I was just going to leave it be, but you brought this on yourself! Shame on you for what you did to us!!!!!

Pharmacist blasting loud music and dancing weirdly around . Place sold a year ago. It's no good…read morenow. No thanks - messed up prescriptions and they don't deliver items that were to be delivered Can't leave fast enough They've messed up way too many prescriptions now. Would leave a ZERO star if that was possible .!!!! Stay away !!!

My prescription wasn't filled till I arrived and asked about it. When calling to see if it was…read moreready the pharmacist hung up on my husband twice! He simply asked why it wasn't filled a week and a half ago when it was called in.

Sunday, January 5, 2025. CLOSE THIS STORE! I ordered $50 worth of Pedialyte, etc. along with baby…read moreotc and other items. I got a text message back within five minutes on my phone saying my order was READY. My husband who is getting over Covid few days ago, and has rheumatoid arthritis took his pick up truck down there at 4 PM today in this BAD weather and there was a sign on the door that said "closed due to weather!" NOTHING on their phones regarding closing! Now it started raining the ice whenever he was driving there and back. If anything had happened to him, I would've owned this store! I'm done. They screwed up my prescriptions last time, they can't keep a pharmacist since Carlos retired and they're screwing up store orders now! The last time I went down there, they didn't even have my order pulled, and I showed it to on my phone where already been taken off my card and the order was confirmed! DONE!

Worst pharmacy around!! They never have prescription meds ready. Always "delayed". Don't even…read morebother using this joke of a pharmacy!!

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Great service easy checking outs food storage great don't like checking out large grocery amountsread more

Every time I go to this walmart, there is someone with a pet animal inside. It's almost always near…read morethe food aisles. This time, it was an off-leash golden retriever. This is obviously unsanitary & inappropriate. I love animals as much as the next person, but pet animals (non-service) do not belong in businesses where food is being distributed. Do better, Walmart.

Rudest employee I've ever encountered in a store and all I did was drop off a box for FedEx.read more

I had found several old disposable cameras and brought them in to be developed....the staff was…read morevery helpful and courteous. I appreciate her kindness.

Something you may or may not know is that Walgreens is a drop point for FedEx. I know when i look…read moreup on yelp or other search engines that they typically only show main offices. Know this Walgreens has alway been good. People are friendly. I recommend checking out what they have to offer!

Consistently the worst pharmacy ever. I've spent hours on hold when calling. Don't even bother…read morecalling. If there is even the smallest complication with your prescription or prescription history, then it will be days before it's fixed (if ever). The pharmacy manager, Jana, is extremely rude. No compassion, empathy, or care. Unpredictable hours, zero customer service, and everyone who works there looks like they hate their lives. If only my insurance would allow me to use CVS instead.

This is a quaint but well stocked drug store with lots to check out besides prescriptions. I was…read morehoping for makeup but alas that was a no go but they had a soda stand, sorority gifts and lots more. The place is spotless and the folks who work there were very nice!

What a cute little find. Lovely gift shop and Ice cream shop. You have to stop by for Ice Cream…read morejust like the old day soda shop.

Diamond is the best technician and a kind person! She is the ONLY reason that I stay with Walgreens!read more

Diamond helped me fulfill a prescription at another location as they did not have enough of the…read moremedication in house. She checked around the area and then called the store that was showing it in stock to verify it was all there. She then transferred the Rx to that store over the phone and it was ready for me by the time I got there. I appreciated the effort and speed in which she took care of my situation and did it professionally, never acting as if I was an inconvenience as she also had other customers in line behind me. She was able to take care of them quickly and then resolve my issue as well! Great service! Tysm!!

Some of the EMPLOYEES are rude to customers that are paying cvs pharmacy a lot of money each…read moremonth.Some employees are polite and courteous to customers. Some pharmacy employees should not be working in the pharmacy. They have no empathy toward senior citizens, in short they are jealous! I will be giving my 700.00 monthly cvs money to another company. There are a lot of them.i wonder why cvs, winchester ky 40391 only has a 2.0 rating????

I'm so grateful for CVS pharmacy in Winchester. My prescriptions are turned around quickly, and…read moreeveryone is friendly. This is a far cry from other pharmacies I've dealt with over the years. Thanks so much! Nancy McDonald

I love using local pharmacies vs big store pharmacies because I don't trust "big brother". Staff…read moreis amazing and extremely helpful. Thank you guys!!

Been going here since they opened. The newer staff and pharmacist are very unpolite to my wife…read more They made her feel like a drug addict when picking up narcotic medicines. Then the pharmacist was rude with my wife in the drive thru. I called and ask Jason about the situation his reply was his pharmacist didn't say anything out of the way. So my wife's a liar is the way I took it. This is the 3rd problem I've had from there newer staff. I guess loyalty to a place doesn't exist.