They are great, went there for a couples massage. They were…read moreprofessional polite and their place is clean. Highly recommended.

I've been coming to Elements Massage for a while now, and the customer service is consistently…read moreoutstanding. The front desk team is always welcoming, upbeat, and incredibly helpful. On one occasion I couldn't get through on the phone, and they actually called me back almost immediately, I didn't even leave a message. Such a small thing, but it really shows how attentive they are. Every visit feels smooth and easy. They're great at explaining different massage options, helping match you with the right therapist, and making sure you're comfortable from the moment you walk in. Like any wellness place, sometimes cancellations happen, especially if a therapist is sick. While it's never ideal, they've always handled it professionally and tried to accommodate us in the best way possible, which I really appreciate. What keeps me coming back is not just the service but the variety of massage styles. My husband prefers a very light, gentle massage, while I usually need something deeper and more intense and they always manage to pair us with therapists who can deliver exactly what we need. Overall, this location is friendly, reliable, and truly committed to making sure every client leaves feeling better than they came in. Highly recommend!

My dad gifted me a massage session with Candido and honestly this was genuinely one of the BEST…read moremassages I've ever had and I've been to a lot of spas and clinics throughout my life. You can immediately tell he actually knows what he's doing. He really paid attention to where the tension was and worked through every area with so much precision and technique. The pressure was literally perfect. What impressed me the most was how customized everything felt. he could actually feel where my muscles were tight and adjusted everything to what my body needed. The deep tissue work on my shoulders, neck, and upper back was AMAZING. I left feeling lighter, and honestly like my whole body had reset. The only thing I would say is that the front desk experience was not very warm. So while the massage itself was incredible, I do think the customer service at the front could definitely be improved

Where to begin... I have to say the only reason I go there is because of Sandy , she is the best…read moremassage therapist they have and it's the only reason I go there.... There might be other therapists that are good, I just haven't found them. As far as the front desk, they don't know what they're saying or doing. I spent an hour and a half online, but it wouldn't let me book without paying , as I was gifted an 1.5 hr massage from my daughter , so I called and told her about my issue on line so she walked me through the the process and said I was all set. I was so looking forward to this massage and couldn't wait for the day. When I get there, none of the people at the front know what they're saying and they're telling me I only had an hour massage and I explained to them it was gifted massage It was an hour and a half. They sat there for 15 minutes getting me frustrated before going into my massage, that I didn't really fully enjoy . Needless to say I got a 50 minute massage I think somebody needs to fix the front end because nobody wants to get frustrated before walking into a massage is supposed to be relaxing them. This is not the first time they've made mistake with me and again the only reason I go for Sandy if I could find somebody else as good as her I wouldn't even bother going back. Maybe somebody should look at the Yelp reviews ,all issues are with the front!

I loved my massage by Kitty. It truly helped my body heal from stress and a lot of tightness and…read moreknots. I highly recommend and will make this a regular therapy for me.

I was looking for a massage and found this one on Google so I wanted to give this a try. Very…read moreimpressed with the quality of the massages and check in/paperwork didn't add into my massage time which is awesome! Kitty was friendly and the establishment is pleasing. I will return and speak highly of this place with friends and family. Comes highly recommended!

This is hands down one of the best massages I have ever had. For my job I travel the world, long…read moreflights mean that when I land I go directly to a masseuse. So I have had thousands of massages. She is the best I have ever had. I have shoulder pain from lifting my carry on into the bin so many times a week and she didn't just give me a massage she worked on what I needed- my shoulder and more . She is the only person I will see now when in LV and I can't recommend her more highly. You're missing out if you don't schedule an appointment!

Grace is amazing at what she does. She took plenty of time to make sure that my back was in good…read moreshape after the session. Perfect pressure and technique. Absolutely recommend her to anyone.

I had some neck and shoulder pain from sleeping in a weird position so I decided to book this spot…read moreafter seeing all the great reviews. The process to book online is very easy, and they send reminders for your appointment. Also, the price is comparable to all other spas in the area! Inside the spa is very nice. There are individual rooms so you won't have to worry about others. Calming music plays in the background, and the place smells like a typical spa with aroma therapy - fresh and soothing! I requested Tiffany since she was listed in the reviews often for a deep tissue massage. It was my first Thai massage, and when you say hard, she really goes at it. She also confirms if you're okay with her walking on you. In any case, it was good. I did choke a bit lol - but she quickly adjusted and brought out a towel for a higher resting point for my head. I'm writing this review the next day, and I'd say my neck feels a bit better, but I'm also sore in other places now lol.. but I think that means the Thai massage worked since it hits deeper pressure points! Now I know what to expect, I'd come back again for deep tissue relief!

After three years of coming here, I've finally decided to leave a review. I've already recommended…read moreOn to friends and family, and some of them now come here regularly. The location is in a great complex that feels safe, quiet, and comfortable. On is able to work out knots in my neck and shoulders like no one else. She's also been incredibly helpful in relieving leg and hip pain from a car accident years ago that physical therapy couldn't resolve.

The massage itself was lame. Weak, little or no pressure with lots of stroking rather than actual…read moremassaging. Far more pressure was applied demanding an unrealistic tip. Ask too much for extra service. Going back to my old masseuse.

This place was great. I know a lot of people that may like soft, relaxing massages (and I'm…read moreassuming they do that here too) but I need PRESSURE. I came here because someone had mentioned they do the one where they walk on your back, and it was AWESOME. I feel like 90% of the massages I had before just couldn't break up my knots (even when I asked for more pressure) but I finally found a place that can do just that. The person I had was Xiuxiu (which I believe is pronounced similar to Sue-sue?) I recommend it for any people that work out a lot or just build up knots.

All my family visited Las Vegas during Christmas vacation, and also we took massage at Luxury Thai…read moremassage as usual. It was so great place for massage, relax, etc. I have been here more than 10 years ( I am not sure, but that long time), very clean and kind staff and great massage skills. Here is No. 1 place for massage in Vegas. You do not disappointed if you try here. Thanks,

I specifically requested a shoulder-focused massage due to tension and pain, but the masseuse…read morebarely listened to my concerns. I paid $60 for a 30-minute session, and instead of concentrating on my shoulders, most of the session involved stepping and wrestling across my entire body. It felt rushed, impersonal, and completely ignored the service I asked for. To make matters worse, after the disappointing session, I was followed out to my car and pressured for a larger tip. I already paid for the service and did not appreciate being harassed in the parking lot for additional money, especially after my requests were ignored the entire time. Very uncomfortable experience overall and definitely not worth the price. Terrible vibe.

Amazing, very accommodating and the most thorough and best massage I've ever had. Definitely worth…read morethe visit!

Doesn't respond answer the phone or respond to texting. There are definitely better options in Las…read moreVegas

First time here and I love it. Place is clean and staff are friendly. We had a couple massage and…read morethe price is really affordable. $150 for first time client .. Alissa and Michele are both awesome and they know what they're doing. They always check on you if you can tolerate the pressure while massaging you. Definitely gonna come back here . Highly recommend if you guys looking for a Thai massage place.

I have had many Thai massages over the years, and this was by far one of the worst experiences I've…read morehad. From the moment I walked in, the front desk staff seemed completely uninterested in customers, staying on their phone and barely acknowledging me. There was no greeting or professionalism -- I was simply handed paperwork while they continued scrolling on Instagram or TikTok. I requested a combination Thai massage, but the technique felt extremely inexperienced. The therapist attempted back-walking for less than a minute before switching to rubbing heavily fragranced oil all over my body with little to no technique or pressure control. The entire massage felt rushed and careless. To make matters worse, the therapist kept her cell phone in her pocket the entire session, and it constantly vibrated while she was working on me. It was distracting and came across as very unprofessional. It honestly felt like she did not want to be there. The oil was so heavily fragranced that my skin became itchy afterward and felt irritated for hours. Because of how uncomfortable the experience was, I ended the massage after only 15 minutes. When I went to leave, instead of apologizing or asking what went wrong, the front desk staff started yelling across the business about how long I had been in the room so they could determine whether to charge me. Thankfully I was not charged, but the overall experience was uncomfortable, unprofessional, and disappointing. Between the poor customer service, constant phone distractions, overpowering fragrance, and lack of proper massage technique, I would not recommend this place.

I LOVE THIS PLACE. This business has been my go-to for YEARS. They are affordable & the quality of…read moretheir massages are consistently great. I have never had a mediocre massage or a negative experience here. Emily & Mei are fantastic massage therapists. Everyone on staff is great! Years ago I was in an auto accident & I've been coming here for treatment in areas that are still painful. The massage therapists listen to my needs & work out the pain. If you're in pain or just want to relax, I highly recommend this place. They know exactly how to treat their customers & I always leave satisfied.

This massage place is by our house, so we've been over 10 times. The last few times have been…read moresteadily declining. Leaving this review so I remember to never come back. - the lady would not stop talking. She was talking to the other masseuse, talking to herself, hella loud and not relaxing. - my allergies are so bad in here. I don't know if it's the sheets, dust, something makes my nose itch so much. - the male masseuse today stuck his thumb into my buttcheeks. I get massages all the time. I've never had this happen. He was massaging my back with one hand, and the other hand was using my butt (instead of the table) to grip. - the lady that was massaging my husband kept leaving the room, so he didn't get his full time. Never ever coming back. Ever.