1. The Marquardt

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Watertown, WI

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The Marquardt

3.0 (2 reviews)
Open • 8:00 am - 4:30 pm

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2 years ago

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8 years ago

Great place to live and work! Awesome service and great food. Staff are caring and efficient!

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Waterford Place Assisted living

Waterford Place Assisted living

1.5(4 reviews)
39.1 mi

Poor communication overall. Took 2 months to get a care plan, then it wasn't followed. Showers…read morewere not given on a regular basis and family members were not notified to step in. Family members cleaned toilet and sink on every visit. Found no toilet paper in the bathroom on 3 separate visits. Found loved one in dirty clothes on multiple visits. Saw new staff hires frequently. Some seemed unprepared to be working in a memory care facility. I had one staff member ask me what was wrong with my loved one. Finally moved loved one out after learning of a safety issue, which took over a month to address. Bottom line, a pretty facility doesn't mean good care.

Our mom is in Waterford memory home in Virginia Beach. The lack of communication and commitment is…read moreso unprofessional. The caring and cleanliness of the facility is ridiculous. Even though our mom has dementia she is still a living person who is not dying, and deserves to be treated with human dignity. For people that have put their love ones in such a facility should go there every day at different times to actually see what goes on. From my experience the food is cold they don't cut up their meats, they don't wash their hands before they eat. They are but in a wheelchair and brought to the tv room for the majority of the day. Sometimes unsupervised. For me this is sad she wasn't brought here to die but to be loved and cared for. Always remember as a nurses assistant or CNA or management your job is to show compassion and hopefulness's to your patients. It doesn't take much. They are paying for your service and your salary.

The Marquardt - retirement_homes - Updated October 2026

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