The residents are here to get socializing and instead they are prisoners in their tiny rooms cause…read moreof "COVID" I also find it absurd to blame my grandma for an incident that happened and caused her injury when nobody saw it. Weekends good luck getting in or out. Also good luck getting anyone to answer the phone. Lately staff are too busy dressing up and posting pics on fb. There is never any updates about seeing our loved ones. It's been 3 dang months.

We are in search for a home for dad, as most reading this will know, the process is grinding,…read morefrustrating and hard on the nerves. It was recommended I check out Our House Senior Living - while the demographics are a tad out of the way for where we would like to have dad, I decided to give it a go! I met with Crystal the Resident Director who was quite pleasant, explained the process in a thorough manner and offered a tour. Now my visit was unplanned so viewing the home it appeared clean along with a friendly staff. Crystal has close connections within the elder care community (outside of Our House) and her knowledge on the topic came through in our discussions. While we have not yet made a decision for Dad, I would give this location a visit during your search. Good luck on your quest.

Look elsewhere. I was promised 24/7 care for wife that has…read moredementia after hospitalization. I was lucky if the caregivers showed up 50% of the time. I finally had to drop them and find other services. They will promise you the world, but can not deliver. People in office are very nice...but hands are tied. One person they sent had one job, stay by my wife's side so she did not take off bandage...could not handle that, left room to take a break, luckily nursing home staff stopped that my wife had removed bandages and ambulance had to be called. I have more...but you get the idea.

It's hard to find good people. Somehow Brightstar manages. From the direct workers who show up to…read moreyour home and provide conscientious care to the support staff in the main office. Any issue, concern or change of shift is handled quickly and efficiently. Continuity of care when transitioning from a hospital stay back to home is seamless. By far the best. Fast courteous service from people who really care.

I'm a former employee as a Cna I loved working with Seasons, they trained m well and the support…read morewas amazing! The care they gave there patients and family was amazing My Rn was amazing she had the biggest heart! I enjoyed working with her! I recommend them to many of my patients that I encountered at the hospital I worked with! Again I highly recommend them! Great place to work great place as for hospice patients! God Bless you and your family! During this transition!

My Brother died at seasons hospice 6 weeks ago. I have called for grief counseling 3 times and…read morespoke with 3 different people. They all said someone would call me and no one has bothered to return my call. It is the holiday season and I can hardly make it. I am going to call other facilities to try to get some help for my grief. The rooms were clean. there was no furniture in my brothers room except some hard chairs that were against the wall like a high school dance. He was admitted on the weekend and I didn't see a Doctor until Monday. Then, they told me they were stopping his food. He died that evening. Not much communication. The second shift nurse was very kind and helpful. He was the only person that was open and communicated with me. Thank God for him. I would have been lost. They seemed very caring at the admission interview. I just don't know what happened. .