We've been Hometown Heating customers for a while now and have had no problems with service. As…read morewe've gotten older, I've had to count on them for things my husband took care of. They have been wonderful. Their service people have taken care of little things at no charge and always with a smile. I will always have Hometown Heating serve us. Oil costs will always fluctuate but good service is priceless!! Thank you Hometown Heating!!!

False advertising; company says 24 hour emergency service. That's not true, very rude people and if…read moreyou want your system done professionally do not call them.

This experience with Service Relief did not go well and still isn't fully resolved…read more First I called several weeks ago to schedule what I thought would be a minor job. No call back after a full week. I finally schedule service and the first service tech is unable to resolve the issue and says he will need to order parts. I get a date when they will come back and end up with a service tech that replaces the faucet and shower head and leaves me with a dripping shower faucet and a hole in the wall that I tells me I need to get an access cover with no real details. He also tells me that since they can't replace the fixtures in my bathroom sink I need to purchase a new vanity and faucet. Mind you over the several days that it took to come out the second time these items could have been ordered and at my home or ready for pick up. On the scheduled day of the third appointment I get a call as I am leaving work to get home for the service that indicates the service tech has an emergency and can't make it. On the fourth day I get several calls from scheduling about where to pick up the items I ordered and then finally requesting the order number. Two techs arrive to install the new vanity and faucet. During the install they started talking about me or another customer while in my bathroom. After all this they try to convince me that my shower faucet isn't leaking and then say if it starts to they can come back. In addition after they left I found two of my towels balled up on the floor wet and with debris in them. They never asked to use these towels for this purpose. My shower faucet is still dripping. At least I have new fixtures and a new vanity.

Installed boiler and 2 months later the automatic feeder stopped working -- i called them out and…read morethe technician told me just turn on the water valve and add water -- this is normal. I've been doing that monthly for a year only to find out from another technician that this is ABSOLUTELY not normal and the feeder was broken from the inception. Service relief came out today and denied all responsibility because of course the 1 year warranty has expired. example # 2 -- prior to boiler installation called service releif out to check my AC unit in back yard. SAME technician told me your unit needs to be replaced and will cost like 12 grand -- i ordered a new fan from EBAY and installed it myself and unit has been working fine for last 2 years !!!! STAY AWAY FROM THIS COMPANY !!

Avoid this business at all costs! They use deceptive hidden fees and bait-and-switch pricing. Avoid…read morethis business at all costs! They use deceptive hidden fees and bait-and-switch pricing. On July 9 2026, I had a terrible experience with Alvin's Plumbing and Heating LLC. Before scheduling, I called to ask about their diagnostic fees to estimate a under-sink filter leak repair. A representative told me it would cost $60 to send a technician, who would then give me a price estimate. However, when the technicians arrived, they never mentioned a hidden baseline fee of $195 just to touch the plumbing. One technician immediately began working without providing an upfront estimate. He cut one inch of a small 1/4" plastic pipe, which fixed the leak. When I asked for the total, he revealed the $195 charge. I was outraged by this hidden fee. Since he was already there, I asked about replacing a bathroom faucet. I explicitly asked if the $195 would be separate or if it would roll into the cost of the new job. They told me, "No, the $195 is going to roll into the cost of the additional job." The office quoted a total price of $225. I agreed to this. After the work was done, they wanted charge my credit card $420 ($195 + $225), completely going back on their word. I requested the manager's number to dispute this overcharge, but the owner refused to honor the agreed upon price. Despite multiple phone calls, I have not received a refund. This company uses misleading sales tactics, hides fees until the work is done, and takes advantage of old citizens. I am submitting an official complaint with Better Business Bureau

Excellent with the call back. Excellent price. Excellent workmanship. Professional business…read more This owner and his company where spot on with the price and professionalism They did not upsell me or price gauge me . They can right out when they said they would . Went right to work and did the work professionally and properly. Another company tried to charge me 400 more then this company. I'm a firefighter from massive and I know what things cost . I highly recommend you use this company for there good work and professional business ! There honesty with there pricing goes a long way. To often people go with one price and they are paying way to much for the job being done. This coming is honest and fair. Hands down they did a great job and are a five star business !

My family has been having problems with the upstairs toilet flushing completely. The septic system…read moreand plumbing were already eliminated as sources; pointing towards the toilet unit itself. I already had a replacement toilet ready for the downstairs bathroom. The repair guy checked the toilet and the surrounding floor. He patched the floor to make it stable for now as he switched in the toilet I already bought. He used a mask. He kept the trash in a limited area so it was disposed of easily afterwards. The new toilet works much better than the old one. The repair guy and I went to the store and got a second toilet for downstairs. He was able to install that one too. That one works fine too.

took the money and never came back to install closet doors. He seems to be scam…read more It has been longer than 2 weeks since he promised to deliver repair. Blamed on my tenant then holiday weekend but it is almost 2 weeks after the holiday and he hasnt finished the job. He does not answer calls and texts back saying he would be there today. Total lie. Stay away.

Our bathroom remodel was quick and without incident. My most common difficulty with house/yard…read morework is maintaining communication but Perfect View was absolutely perfect in keeping us up to date and informed. Would absolutely use them again!

Our kitchen remodel was the second renovation done for us by Perfectview and once again it was done…read morewonderfully. About a year and a half ago they did a remodel of the master bath. Because of the work done there we chose them once again for our kitchen. Pleasant and on time, the workers showed up each day ready to work. They left the job site clean at the end of each day as well. They are priced competitively, with generous allowances in choosing the materials.

It is seldom that you find people that have integrity, are honest, and know what they're doing…read more Carlos is one of those people. He called ahead to let us know he was on his way and arrived on time. He installed one light fixture, one chandelier, and replaced one electric switch - all for a pretty nominal service charge. Carlos was easy going and it was a pleasure to talk to him, and we will not hesitate to call him again for any other electrical repair work or installations in our house. I recommend him highly, without any reservations whatsoever.

This business is not professional. Perhaps if you are of the…read moresame culture the Contactor might take you seriously. This man does not return phone calls and at one time he caught an attitude with me before realizing I'm a customer. What a waste of time chasing a contractor who continued to dismiss me when I asked for a written quote on a house I'm expected to close on early next month. Not only that, I sent him the full inspection report so he'd have an idea of what to quote me. Every time I called Carlos he genuinely had no idea what I was talking about regarding my quote, and I can only interrupt his professionalism as "he never cared to help me from the beginning. He lied and said he would send me numbers to other contractors. I never received anything. All together the service was TRASH. Makes me not even want to move to hartford ct next month if the people have this type of attitude towards business and professionalism. If you are serious about getting work done, I WOULDN'T WASTE TIME CONTACTING 3C

On April 21, 2026, T&S came to my home to do the yearly maintenance on my furnace. While they were…read morehere, I asked them to look at a slow leak I had in the heating piping system. The tech reviewed it with me and said he would let the office know what was involved. The leak was coming from a high point vent which would require very little labor and the only material would be the high point vent itself. I spoke with Jordan from their office and she told me the estimate was for $590.00 plus tax. I made a point to say that the estimate sounded really high for what needed to be done and Jordan said there was much more material and labor involved then I was seeing. I told Jordan I would want to see exactly what was being replaced and track the labor time while the tech was here doing the repair and we scheduled the repair. May 6, 2026, the tech arrived at 12:10PM, he went to the area and confirmed that the repair was just the replacement of the high point vent itself, and he was done and back in his truck at 12:50PM. A week later I received the bill for the full $590.00 plus tax, I called and spoke with Jordan who said that I had agreed to the price when I scheduled the work, I told her that's not how I remembered it and regardless the tech was here for less than an hour and only used one small high point vent so the $590.00 plus tax was really high and I asked to speak with the owner. Jordan called me back to let me know the bill had been reduced to $230.50 plus tax which I felt more accurately reflected the work that was actually performed. Jordan made a point to say that there would be a note in my file moving forward where I would have to agree in writing with the estimate before any further work would be performed, I stated I was not happy with this and that, if the original estimate had been accurate in the first place this issue would not have happened. I again asked to speak with the owner and to date I have not heard back from anyone. Jordan was somewhat confrontational and did not in any way try to resolve the issue. I have been a customer of T&S for approximately 9 years without any issues like this before. I know they were either recently bought out or merged with another company so beware if you are having work done to make sure you fully understand the scope and advocate for yourself regarding pricing. It is a shame to have to do this as I deal with many service companies and rarely ever have issues like this. On the rare occasion there is a conflict between pricing and the actual work the other companies I deal with reevaluate the work and corresponding bill and adjust accordingly without any attitude and/or statements that I'm going to have to accept their pricing in the future whether or not I agree with it. I will be looking for other options for fuel oil, maintenance, repairs and installations in the future...

I own a local business in town. Our AC Stopped working. They came out right away and fixed the…read moreproblem. With temperatures predicted to be 100 degrees, We really appreciated it! Thank You Guys!