These guys are the best. They always have availability despite always being so busy! They're…read moreprofessional, clean, always on time and just so easy to work with.

We used this company for a 30th birthday party and had an amazing time! We booked a 40-passenger…read morebus that comfortably fit 32 people (can comfortably fit up to 35/36) I will say, the initial booking was difficult and leading up to our event was a bit stressful, as they can be hard to get ahold of at times. But, we found out the person in charge was actually out driving for the company because some employees were out sick. So rest assured, these guys WILL have you taken care of. Our driver was Kim and she made this experience great for all of us!

On time, reliable, quick to respond and so friendly. I had to get to GRR very early and then got…read morehome super late and where I'm located Uber is very hard to get at those hours. It was so reassuring to know I had a ride and pricing was very reasonable.

Ernest was great. He made sure we had the vehicle that was requested and was very professional. He…read morewas early and communicated with me and was patient even in the rain with the Bride and Groom.

What a fantastic experience. We had a post-wedding dinner party & are so glad we went with Gilmore!…read moreThey handled check-ins beforehand with professionalism and cheer, setup was a breeze and our on-site manager Brooke was very accommodating and kind. The buffet setup was excellent--no waiting till the food was down to the last scoop before refilling. And everyone raved about the food! I couldn't be happier and would use Gilmore again in a second.

We had our wedding catered by Gilmore this past weekend and it was great! Everyone raved about the…read morefood (we had three different appetizers and a two-entree buffet) and the presentation. Our guests' needs were pretty complex (multiple allergies, vegetarians, children, etc), and they handled it kindly and seamlessly. The servers were great (Jessica and Tim, I think?) and Charlie, the catering manager, was absolutely a delight! We had a small problem that Charlie rectified before anyone was even aware it was an issue. Kim, who helped us set up our menu in the first place, was also great. She let us do two different tastings with her to finalize a menu that would accommodate our guests, answered all of my emails promptly, and made one of the most important parts of any wedding feel like a breeze. I would absolutely recommend them.

Drive to GRR was fine. On time, nice clean vehicle. Return trip was in an old beat up small suv…read more Not acceptable for $95 fee per each way.

We used their Taxi service 6 times in 4 days and the service was perfect. Always on-time. Always…read morefriendly and helpful. Highly recommend them.

I started using the Rapid after my car broke down and couldn't get it fixed mainly as a last resort…read morefor when a ride wasn't available and found it's actually very freeing. I found it to be intuitive for new riders and the drivers very friendly and accommodating. For those who need a basic overlay (like me): you look up your route (or put in your beginning and end destination on the site and they'll make one for you) and the time it'll be at the stop closest to you. They generally make this time but can be a few minutes late but will never be early. You wait for those departing to get off, get on, pay with either cash or one of the cards you can buy from them (or those new machines they've set up) and sit down. If you are taking the bus to Central Station so that you can board another bus or plan on walking to get on another route after getting off request a transfer immediately as you pay your fare. If you need to transport your bicycle you pull down the bike rack on front by pulling up on the yellow handle and putting your back wheel into the groove closest to the driver's seat. It is all labeled. Then you secure it with a spring-loaded arm that fits over the front wheel. Some might think duh!! But a lot of my anxiety in starting to take the bus was not knowing exactly how everything would work, which for someone who didn't grow up taking the bus might be a mystery. Drawbacks are obvious, taking the bus is slower than driving and it's more difficult to leave at a whim particularly anytime after 11-12 at night or before six because the bus isn't running. Weekdays during work hours can be busy with students and workers but I've never had an issue getting a seat. Weekdays most routes run once an hour so if you think at six ten, I think I'll go hop on the bus it's likely you'll look and see it already came at six o' four and you have to wait until seven o'four. For what it is though, the bus is a good service that saved me many a time.

Rude driver and a schedule means nothing. They show up when they want to. Haven't been on time…read moresince I've been back riding in the last two weeks.

They canceled our reservation twice drove there and got told the car was rented and wasn't and did…read morefast track and got told no rental cause it being first time had to show the id And left us stranded with 2 kids and a disbelief husband

Robyn and her crew simply ROCKED out at our wedding! We had 3 locations for set up and some…read morecomplicated logistics and Robyn was absolutely wonderful to work with on all aspects of our Wedding. She offered great suggestions and came up with creative ideas to turn The Park Theater into something that was beyond words. The creative process, set up and tear down all went perfectly! I continue to recommend her and use her company for our annual events. Robyn and the whole team at the Rental company deserve big THUMBS UP!

Patrick was amazing! We ran into some issues with scheduling as there was a group double booked…read morewith ours, and he recommended an alternative which worked! He was very engaging, funny and helpful. We went to our top 2 stops! Would recommend Patrick!

This is my second time going on the Pub Cruiser and while we had a good time, it's not something…read moreI'll probably do again. With some friends from out of town visiting, they wanted to try and do something a bit more unique and this fit the bill. There were 9 of us total, I think we could fit up to 13-14? We were told to arrive at 6 for a 630 start but our tour guide did not show up until a little after 630 and seemed a bit disgruntled that we were all waiting on a super hot day. We were even told that they switched guides last minute to handle our reservation even though we were there with ample amounts of time. I'm not really sure why that was relevant to share with us but it was uncomfortable and made us feel like no one wanted to take our group. We also didn't get to choose our stops (I guess they said we didn't choose on time?? Though it's not like they had reservations for us, so I'm not sure why that mattered if we could have chosen the day before) but still had a great time! I think they should provide a bit more guidance with picking seats and how to work through but I really do think that we just had someone who was rushing through and it felt a bit awkward. I can't say that I'd opt to do this again in the future but glad I had the experience.

Todd at Grand Rapids Casino Parties did an awesome job providing fun entertainment at our prom this…read moreyear. We wanted some kind of entertainment for the students who maybe didn't want to dance a lot but that also embodied our theme. When we thought of doing a casino, we weren't quite sure how to make it happen. When I called Todd, I knew it would be the perfect company to help us accomplish our goal. He was knowledgeable and more than happy to help us! I wasn't quite sure how everything would go the night of prom, but I never had to worry. He had everything under control for us so we never had to lift a finger. And the students LOVED IT! The seats were packed all night long! If you're thinking of having a casino at ANY event, I highly recommend Grand Rapids Casino Parties. You will not be disappointed!

I used Grand Rapids Casino Parties for a company Christmas party and was very pleased! They were…read moreprofessional and explained the rules of the games well. I rented the premium tables and it was very worth it, high quality! I would for sure use this company again for another event!!