Needed to do some car repair and this store is closest to where I live. This store has the same…read morefamiliar setup as all other auto part stores you will go to. The person at the counter was very friendly and helpful. They did have some of what I needed but not all. That's OK because I know the part was a shot in the dark being a specialty part. The things I don't like is the parking lot is narrow and they don't carry items in a way that allows you to buy it in the quantity you need. Like fuel hose. They only offer packs of 18" long pieces and because they are pre packaged it makes them pricey. Why not carry the rolls and sell it by the foot like it use to be done. Will you find your basic needs here? Yes but beyond that you may want to try a different store.

Allie Is The GREATEST!!! I would absolutely recommend if anyone that needs parts go see her!! She…read moreis very kind and very friendly she goes the extra mile to make sure you have everything you need to get the job done!!

Every autozone I go into no matter if its in California where I'm from or down here in SC where I…read morecurrently reside, I always get reliable service. Keep it up!

Absolutely great service. Mr. Acie was able to solve the issue with my battery with ease. He even…read moregave a great explanation of why the issue kept occurring.

When I stopped here, I was just coming in for some windshield washer fluid. Upon entering the…read morestore I was immediately greeted by a guy behind the counter. I was helped right away and found what I needed. Super friendly staff here from what I saw and helpful customer service! I was in and out in no time and got what I needed. I will definitely be coming back here for any of my car service needs.

Lent me tools to remove my dead battery. The clerks were very gracious and helpful. Purchased new…read morebatteries for my wife's SUV, they even replaced the battery for me. Outstanding visit.i was referred to them by C&C Automotive.

To understand the full gravity of this event, you need a short backstory. It goes something like…read morethis; I own a PT Cruiser, which most auto stores will not change a battery in because it is located underneath the air filter. Okay, story over. So on a day where I feel the Task List is growing more than shrinking, I jump into the PT to make one stop and then return home. But that day, it was not to be. I wasn't inside the store for 5 minutes when I came back out and the car won't start. I was fortunate that someone stopped to ask if they could help. A quick charge through the jumper cables and I was back up and running. But then I knew, where do I go from here? Again, not my first time dealing with a PT and a struggling battery so I knew Autozone was always willing to help. Within 10 minutes one of the team members was checking the battery and confirming what I assumed, it was time to replace. Again, not more than 10 minutes later the job was done. He had cleaned off the battery terminals, replaced the battery, and conversed about why the Church's Chicken across the road had closed. I came to the right place. *Insider's Tip -Just come here and let them do the work, especially if you are mechanically uninclined like me.

I love the location and they have a rental tool program nice staff and they treat you like you are…read morefamily

Worst O'Reillys I've been to. Couldn't find part that was in stock according to the computer. Long…read morewait and people cut the line. Go figure

Best Advance Auto Parts I've ever been to. John is an absolute gem and the staff as a whole is…read moreextremely helpful. Anytime I need anything for my vehicle and know I'll have additional questions this place is my go to. Their recommendations for mechanic work and other checkups have been great as well. They get the job done and well.

24 March 2025 My granddaughter a student at AU was at the…read moredowntown Cyber Center parking garage and had car problems. It wouldn't start. Called me, her granddad, and of course I went down there to help. I brought some tools and a voltage meter with me. First thing, Checked battery output voltage with a voltage meter and reading was around 11.6 volts. Not a terrible reading but the engine wouldn't start. Not even crank. Made sure battery terminals were on tight, Did tighten one, but engine still not starting. Had jumper cables. Jumped started car! Nice. Checked battery voltage again, reading 13.6 volts. Checked for date on battery, hmmm- 2018. Six or seven years old depending on the month. Time for a new battery. With car running, granddaughter and I drove to Advanced Auto on 4018 Washington Road and Flowing Wells, just across the street from Gerald Jones Auto Group mall. It was our lucky day! On duty was the most friendly and knowledgeable sales associate you could ever meet, Allie,. Allie just knew exactly what to do- check battery terminals, check, look over battery for any bulging areas, yes one side is slightly different, get battery testing machine- hmmm- battery showing not good- Replace. Now most people would say "well it started with a jump, so maybe the battery just needs a good night's change to bring it back to life. Well, maybe that would work, but battery is over Six years old, car driven for school and work by a young woman, and let's face it- do you really want your granddaughter to get stuck somewhere at night? So we bought a new battery. Now sales associate Allie, really knew her stuff. Got the correct battery and did need some help from sales associate Ken, and not only installed the new battery, but also replaced the nut and bolt on the battery terminal that was stripped and could not properly tighten the battery terminal. Allie did her work in a most professional manner with a friendly smile! Advanced Auto is lucky to have Sales associates like Allie and Ken. I recommend that if you need a battery replacement or any other service required parts, and looking for great customer service then I heartily recommend going over to Advance Auto Parts on 4018 Washington Road in Martinez.

Exceptional customer service on three separate occasions recently…read more Pricing is very reasonable, and both the front end and mechanics are very open about what they feel is within their area of expertise and comfort. Only minor quibble: headlight during my last visit with my Macan was improperly reinstalled/aligned after a bulb change, leaving the back edge protruding over the hood lip--easy 10 min fix at home through with a socket wrench.

I'm sharing my experience so others know what to expect. I brought my vehicle in for service, and…read moreunfortunately the work performed did not resolve the issue. After the visit, I discovered additional problems that were not present before, and the situation left me feeling frustrated and unsafe driving the vehicle. Communication throughout the process was also disappointing, and I did not feel that my concerns were taken seriously. I hope the store improves its quality control and customer service, but based on this experience, I cannot recommend this location.