I truly can't say enough good things about Skoah Facials. I've been a member since they opened in…read moreautumn 2021 and have enjoyed a variety of facials because they are all so wonderful. I never knew what I was missing. I always request Natalie because she is kind, attentive and professional during my facials. Today I had my first power peel using glycolic acid and she explained the process and made me feel very comfortable. I also love the power facials but my favorite is the 75 minute facialiscious- extra face massage plus arms and feet! What a treat- in fact I love them more than many of the full body massages I've gotten in my life. The shop is beautiful and showcases their line of products, which you may like to purchase for yourself or others. I use the eye cream, vitamin c concentrate, skin boost serum , mint chapsticks, deluxe face kream lite and the hydradew mask. These products last a long time and I feel like I'm doing good things for my face. The owners and staff here always take great care of me and I'm so glad to have found out about this place. I highly recommend it, will continue to come here and truly believe you'll love it too. Treat your self and your face!

Very nice and relaxing experience. Super clean and calming environment. They were very nice and…read moretook time to get to know my preferences before the session started.

I arrived 10 minutes after my scheduled time. Upon arrival, I was informed by the receptionist that…read moreRachel had left early for the day simply because she "wanted to." According to their stated policies, appointments may be rescheduled only when patients arrive 15 minutes or more past their scheduled time. I was well within this allowance. This situation is particularly frustrating as I had specifically left work early and drove 35 minutes to reach the practice. Having a provider arbitrarily decide to end their day early, in direct contradiction to policies, is unprofessional and shows a concerning disregard for patients' time and circumstances.

Dr. Gelbard is great! I had very little wait time for her to come in the room. She does my annual…read moreskin assessment and she sees me in between skin assessments.

Had a signature massage and facial. Everything was great from the moment you walk in you start to…read morefeel the relaxation, the friendly staff, the salt room, and services were incredible! I've had Nico and Elvis for the massage. Will definitely be booking again.

Don't go UNLESS you have high expectations and don't want to leave because you are so relaxed and…read moreyour skin feels soft as a baby! We were able to schedule a mother/ daughter spa day on short notice ( it was during the week. I highly doubt we would have been able to do that on the weekend) and Jayla made us feel like royalty! The vibe is exactly what you expect from a spa. I will be traveling from Georgia again to pamper myself at Spa Haus again !!

Nate for the win!!! As a female it's important to me feeling comfortable with a male practitioner…read more This guy is professional married, good guy making a living for his family. He is real deal no issues. Perfect pressure. I usually do deep tissue and just great pressure for me :) Go for it, you won't regret it!!

I had the best facial here! When you walk in the door there is immediately a clean, calm vibe. I…read morewas greeted and led to a dimly lit room with water to refresh myself before my treatment. Madison did an amazing job! She walked me through what steps would be applied to my skin, and I left feeling refreshed with glowy skin!

I had such an incredible experience with Amber at OVME. From the moment I walked in, I felt…read morecompletely taken care of, but what truly sets her apart is her level of skill and artistry. Amber is not just an injector, she is an expert. Her technique is refined, precise, and clearly comes from a deep understanding of facial balance and aesthetics. The results are beautiful, natural, and exactly what I was hoping for, if not better. She also took the time to listen, explain everything thoroughly, and make sure I felt comfortable every step of the way. That level of care and attention is rare. Beyond her talent, Amber is simply a wonderful person. Warm, professional, and genuinely invested in her clients. I would trust her completely and recommend her to anyone looking for exceptional results.

Amber C. was my injector and she's absolutely amazing! She's very knowledgeable and made my lips…read morelook so natural, I got so many compliments. Totally recommend for anyone wanting lip filler.

Stephanie is the Best... Good listener and always tries to make you feel 100% satisfied! Brian T.read more

I have been going here for 6 years. Always had the same person cut my hair, Stephanie is a…read morewonderful person and listens to the customer. Never a bad haircut.

I love Kristin. I think she is the best at "blonde" in Williamson county! I like the easy parking…read moreand nice staff at the front desk.

Amazing salon & Kelsey did a great job on my daughters hair!…read moreWe definitely recommend Juel!

Yes, it really was as bad as described…read more This was, without question, the worst restaurant experience we've ever had. We made our Valentine's Day reservation more than a week in advance and arrived early, yet still waited nearly an hour past our reservation time to be seated. The restaurant was clearly understaffed and unprepared for the evening. What was never disclosed ahead of time was that Valentine's Day featured a very limited menu at nearly $100 per person, with multiple upcharges. While we waited, customers were already complaining that the restaurant was running out of food. By the time we were finally seated, there were only one or two options left on an already limited menu. At that point, we were simply trying to make the best of a bad situation. Our server was visibly overwhelmed, and I genuinely felt for him. The couple seated next to us was so frustrated that they left no tip at all, so I tipped extra on their behalf. Guests were actively walking out and warning others in line how bad things were. One couple even decided to leave and eat at a nearby fast-food restaurant instead. This was a massive missed opportunity. The food was mediocre at best, wildly overpriced, and the overall experience was poorly managed from start to finish. We will not be returning and do not recommend this restaurant, especially for a special occasion.

My wife and I had 7:00 PM reservations at Ludlow & Prime for Valentine's Day and arrived at 6:55…read more The lobby was packed with people waiting. When we checked in, the hostess asked for our name and the number in our party and wrote it down on a notepad. I had to clarify that we already had a 7:00 PM reservation for two. She didn't appear to be referencing the tablet system, and it may not have been functioning. Throughout the evening, she was walking around with her notepad, going table to table asking for names. It all felt very unorganized, and honestly, I felt badly for her being put in that position. We were told they were running 20-25 minutes behind and could wait near the bar. We grabbed a high-top near the jazz quartet and settled in. As we waited, we noticed several couples come in, wait, and eventually leave. A couple next to us who had arrived about 15 minutes before we did repeatedly checked with the hostess about their table. At 7:45, they were finally seated. By that point, we had been waiting nearly an hour past our reservation time. During the wait, my wife went to the restroom and came back concerned. The ladies' room was not clean and was out of paper towels. She also noticed that about half the dining room tables were empty, with a significant amount of bussed food sitting out in the open. I checked the men's restroom myself and found the trash overflowing and paper towels all over the floor. It did not inspire confidence--especially regarding what the kitchen might look like. As I stood in line to let the hostess know we would be leaving, the couple who had just been seated walked back out and told us several items on the preset $89-per-person Valentine's menu were already unavailable--including the shrimp. Running out of key items that early in the evening on a fixed holiday menu is simply unacceptable. Had we stayed, our bill likely would have been around $300 with dinner and wine. Instead, after waiting nearly an hour and seeing the condition of the restaurant, we chose to leave. Several other couples did the same. We ended up at Tito's Mexican Restaurant, which wasn't our first choice for Valentine's dinner--but at least we were seated, served, and able to enjoy our evening. What makes this especially disappointing is that we gave Ludlow & Prime a try last Valentine's Day as well. We went earlier (around 5 PM) and were told they were already out of our preferred dessert. Fool me once. We decided to give them another chance this year--and unfortunately, it was worse. The restaurant wants to position itself as a high-end dining experience, but the service, preparation, and execution simply don't match the price point. There are far better options in Franklin at this level. We won't be back, and we cannot recommend it to others.