Yes, it really was as bad as described…read more This was, without question, the worst restaurant experience we've ever had. We made our Valentine's Day reservation more than a week in advance and arrived early, yet still waited nearly an hour past our reservation time to be seated. The restaurant was clearly understaffed and unprepared for the evening. What was never disclosed ahead of time was that Valentine's Day featured a very limited menu at nearly $100 per person, with multiple upcharges. While we waited, customers were already complaining that the restaurant was running out of food. By the time we were finally seated, there were only one or two options left on an already limited menu. At that point, we were simply trying to make the best of a bad situation. Our server was visibly overwhelmed, and I genuinely felt for him. The couple seated next to us was so frustrated that they left no tip at all, so I tipped extra on their behalf. Guests were actively walking out and warning others in line how bad things were. One couple even decided to leave and eat at a nearby fast-food restaurant instead. This was a massive missed opportunity. The food was mediocre at best, wildly overpriced, and the overall experience was poorly managed from start to finish. We will not be returning and do not recommend this restaurant, especially for a special occasion.

My wife and I had 7:00 PM reservations at Ludlow & Prime for Valentine's Day and arrived at 6:55…read more The lobby was packed with people waiting. When we checked in, the hostess asked for our name and the number in our party and wrote it down on a notepad. I had to clarify that we already had a 7:00 PM reservation for two. She didn't appear to be referencing the tablet system, and it may not have been functioning. Throughout the evening, she was walking around with her notepad, going table to table asking for names. It all felt very unorganized, and honestly, I felt badly for her being put in that position. We were told they were running 20-25 minutes behind and could wait near the bar. We grabbed a high-top near the jazz quartet and settled in. As we waited, we noticed several couples come in, wait, and eventually leave. A couple next to us who had arrived about 15 minutes before we did repeatedly checked with the hostess about their table. At 7:45, they were finally seated. By that point, we had been waiting nearly an hour past our reservation time. During the wait, my wife went to the restroom and came back concerned. The ladies' room was not clean and was out of paper towels. She also noticed that about half the dining room tables were empty, with a significant amount of bussed food sitting out in the open. I checked the men's restroom myself and found the trash overflowing and paper towels all over the floor. It did not inspire confidence--especially regarding what the kitchen might look like. As I stood in line to let the hostess know we would be leaving, the couple who had just been seated walked back out and told us several items on the preset $89-per-person Valentine's menu were already unavailable--including the shrimp. Running out of key items that early in the evening on a fixed holiday menu is simply unacceptable. Had we stayed, our bill likely would have been around $300 with dinner and wine. Instead, after waiting nearly an hour and seeing the condition of the restaurant, we chose to leave. Several other couples did the same. We ended up at Tito's Mexican Restaurant, which wasn't our first choice for Valentine's dinner--but at least we were seated, served, and able to enjoy our evening. What makes this especially disappointing is that we gave Ludlow & Prime a try last Valentine's Day as well. We went earlier (around 5 PM) and were told they were already out of our preferred dessert. Fool me once. We decided to give them another chance this year--and unfortunately, it was worse. The restaurant wants to position itself as a high-end dining experience, but the service, preparation, and execution simply don't match the price point. There are far better options in Franklin at this level. We won't be back, and we cannot recommend it to others.

We went there for our wedding anniversary. My wife picked it and it was a good choice…read more The food was exceptional and very tasty. I had duo filet mignon and my wife had the boneless short ribs. Both were excellent. We split a flourless chocolate torte for desert which was outstanding. The fresh sourdough bread was amazing. Our server was Dawn who was extremely attentive and friendly. Great service. It is expensive here but the quality was top notch.

Go there for lunch on occasion. Limited menu, but good choices and reasonably priced. My favorites…read moreare steak sandwich, grilled cheese sandwich, and house salad. The steak sandwich is served on a ciabatta roll. It has Filet mignon, Gruyere cheese, grilled red pepper & onions, garlic mayo, and creamy horseradish. The house salad has Romaine, arcadia blend, heirloom cherry tomatoes, carrot ribbons, cheddar cheese, bacon, garlic croutons, and watermelon radishes (which are an added bonus because they aren't in salads I've ordered at other places. ) The house roasted jalapeno honey vinaigrette put this salad over the top. I was hesitant to order, by the name of it. I thought it may be too spicy, but it's not spicy at all. It has the best flavor, and I have to admit I order the salad sometimes just because I have such a craving for that yummy dressing. I've never had anything like it, anywhere else. The grilled cheese sandwich is different too. It's served on Challah bread with garlic butter. It has bacon, roasted tomatoes, sharp cheddar cheese, and avocado. I wouldn't normally order a grilled cheese at restaurants, but I look forward to eating this one! My friend ordered the garlic bread appetizer for us, which was good too. It was Sourdough bread with garlic, basil, and extra virgin olive oil. It was served with house-made marinara. The marinara made me wish I had more of it and some pasta to serve it on. We finished our meal off with crème brûlée. Yum! I've never ordered anything at this place, and it not be delicious. I hope I can eventually venture out on the menu,because I'm sure every item I try will not disappoint. To add, if you want really good service in a very nice atmosphere, go here.

An unexpected love for me! Their fried shrimp po boys is one of my top five favorite foods in all…read moreof Franklin! Love the frozen French 75 during happy hour and sharing the sidecar special with my son who loves their red beans and rice is a treat! Get the beignets too!

Here's a Yelp-style review you could post:…read more Stopped into White Alligator and had a great experience! My sister ordered the crawfish étouffée, which was well-seasoned with just the right amount of kick. It came with plenty of rice and crawfish, making it a hearty and satisfying dish. I ordered the shrimp wedge salad, and they definitely did not skimp on the shrimp! The blackened shrimp was perfectly seasoned and paired wonderfully with the bleu cheese dressing. A nice surprise was the bacon--not crumbled on top, but two large slices that added great flavor and texture. We also enjoyed a couple of cocktails. I ordered the Flower Drop, which was recommended by the bartender, and it was absolutely delicious. My sister chose the Golden Hour, which was a bit more spirit-forward compared to my drink but still very enjoyable. Overall, everything was flavorful, the portions were generous, and the service was great. Ambiance low key which I love and family friendly as it's set in the Factory! I'll definitely be back!

Held a small wedding reception there yesterday in the Cardinal Room. It was private and perfect…read more Susan the coordinator was always very responsive and accommodating. The space was great, the staff was attentive and the food was phenomenal! Everyone at the event raved about the food. Highly recommend them next time you have a private event.

Etch is located in the Franklin Factory - we headed over early to check out the shops and grab a…read morepre-dinner drink at the skylight bar. The cool ambiance of the factory is left at the door as the restaurant itself portrays a pretty standard modern steakhouse vibe. It's very nice, just not what I expected given its location. Food and service were top tier. We ordered the shrimp and octopus bruschetta, which was excellent. Cool take on a classic dish and the bread it was served on top was excellent. I also had their horseradish Caesar salad - very good but was hoping for a little more 'kick' given its name. I ordered the pan seared salmon over curry - definitely the winner of the night. Perfectly cooked and the flavors were unique and had depth. Great spot for a nicer restaurant in the Franklin area!

Great food, great atmosphere. We ordered burgers and wings and all we delicious! Looking for a…read moreburger joint? This is a good one!

Been here twice before, and food was ok This time, it had gone down in quantity and quality…read more Ordered the Jam burger that came with Waffle fries. It was such a small portion, i thought they had mistakingly given me a kids plate instead of the $16 dollar entree. I was still so hungry after scarfing that down, I ordered Fried pickles & peppers. It wasn't tasty at all! That appetizer was very greasy and over fried. For $10, there wasn't much of it, But, I didn't care because I didn't like it anyway. The pickles were small, and the peppers were so tiny, I couldn't even taste them. They were served with house made Ranch that didn't taste like ranch, more like a glob of sour cream. Service was great! They were apologetic for food not being up to par and asked me to come back for another try. I will go back, but if I'm displeased again, that'll be the last time. Too many places in Franklin to choose from to settle on mediocre food! I'm thinking I may go at happy hour and try the 1/2 price chicken fingers next time. I also had my eye on the Thai Peanut Chicken salad, so I may try it too.

My 2nd visit to 55S. First was elevated!…read more recent lunch was decent, but the outcome was excellent. we had two tiny issues. First was a food temp problem which went back to the kitchen and returned satisfactory. The second was another small issue with char grilled oysters. My wife asked to speak to manager for feedback. In the end our meal was comped , completely unnecessary but appreciated. They threw another beer my way too so above and beyond on the outcome. We had no complaints per se but have a big compliment to share. 55 South has high expectations and are going to take great care of you.

My boyfriend and I have made it our mission to venture out more and try different restaurants and…read morelast Saturday we landed on 55 South - Franklin. This place was cozy and quaint. We were sat right in front of a window which we actually enjoyed because we could people watch but also check out some of the local shops and boutiques as we enjoyed our meals. If you get one thing on the menu, let it be the deviled eggs! I wish I would have taken a picture of them, but by the time that idea came to mind we had demolished them. Absolutely delicious!

Made last minute plans to try out this place for lunch in Franklin and I'm so glad we did! They are…read morean Australian fusion restaurant, which was a first for me. We got the salmon bowl, chicken bowl, and chicken sandwich. Each dish was so light, fresh, and delicious. My favorite was the chicken bowl which has lentils and sweet potato's. Such a great healthy lunch spot!

One of the best spots in Franklin. Definitely worth a…read morevisit. The burger and breakfast burrito are standouts. Great service. Great vibe. Thank you two hands!

It's a nice place but I didn't enjoy eating the food…read more Ordered a pizza which was cooked very nicely in their pretty oven, but I didn't enjoy the dough or the pizza in general. Lacked taste. Wife had some noodle food which we didn't enjoy. My fried squid wasn't fried very well and didn't have much squid. The bread they gave was tasty though! People we know love the restaurant so perhaps it's just us. Went home that night and made a great noodle meal with De Cecco noodles and sea animals which wife and I ate till stuffed.

I emailed the restaurant about a week ago, in lieu prematurely leaving a bad review online. I…read morewanted to give them a chance to address my experience, but instead, got zero response. This was the email I sent: "Two friends and I had a 7:15 PM reservation at Culaccino on January 10. Our server was Lee. Things started out fine, but we found ourselves quickly being subjected to Lee's somewhat aggressive approach to service. He honestly was the least personable server I've ever experienced, and had a very condescending manner. A misunderstanding occurred on my friend's order. She was brought a dish with pork in it, which was not what she ordered. Mistakes happen, but Lee was not at ALL nice or accommodating about it, laying the blame on her, and bringing it up multiple times during our meal, with a snarky and resentful undertone. After we paid, he walked up, dropped our checks, and walked away without a word. It was the first time in my life I've ever been tempted to leave zero tip. My conscience for some reason would not allow me to follow through on this, but it was as undeserved as any gratuity I've ever left. We wanted dessert, but we ended up going elsewhere due to how we'd been treated. We also had no clue we would be charged $6 a person for water! Perhaps something that could be mentioned during the ordering process. I've honestly never had a more disappointing dining experience. I loved the ambiance of the restaurant and had hoped to come back for a date night, but our experience left such a bad impression, I can't imagine spending additional money here. I'm not sure if other diners have had this experience with Lee, but we certainly did not feel welcome or valued as customers and felt it was important to make you aware." The food was fine, but most dishes needed salt- so basic. The lack of response from management, however, really says everything one needs to know about Culaccino. I'd truly recommend spending your dining dollars elsewhere.

Find the gray electric box with the Frankenstein switch to enter. The door opens and you feel like…read moreyou've gone back in time. Jazzy vibes. In house created cocktails will creative names and flavors. My daughter and I tried 4 different cocktails and all were good. The only thing negative is that I did see the bartender use sparkling water to top off several of our drinks which did dilute them slightly. The food was odd...I was expecting a traditional buffalo chicken dip but instead it was cold. It's a fun time and something unique to do if in Franklin, TN.

I absolutely love how this is a speakeasy vibe, you pull a lever on the outside to enter! Inside,…read morethe vibes are cozy and looks like the prohibition era. I love the mix of light bites and drinks, there's so many different cocktails to choose from. The fries had a nice spice kick and a delicious aioli to dip in. I got a lemonade as well and it was still served in a cute glass!

Stable Reserve is such a gem in downtown Franklin. We originally stopped in just for a quick drink…read moreand snack as a mid-day reset, but it ended up being one of the highlights of our day. We grabbed one of the small outdoor tables on a warm spring afternoon--perfectly shaded, great temperature, and honestly an ideal people-watching spot. I started with the Black Tie espresso martini. I had my eye on the Sunburnt, but since their espresso martinis typically include dairy (and I'm lactose intolerant), the bartender went above and beyond to accommodate me. They made a dairy-free version of the Black Tie and even added coconut--it was absolutely delicious. Jonathan went with the Summer Mule, which was everything you want in a mule with a tropical twist from the pineapple--light, crisp, and refreshing. But the second round is what completely sold us. Jonathan ordered the Double Oaked Old Fashioned--we were warned it was high proof and spirit-forward, which is exactly our style. It did not disappoint. I went with the Tea Time Old Fashioned, made with tea-infused whiskey, and it was everything I hoped for: reminiscent of a sweet tea bourbon, but more bourbon-forward and not overly sweet. Both drinks were dangerously good--we finished them way too quickly. They were unfortunately out of cheese for the charcuterie board, so we pivoted to the "Main Stream Mix" of nuts. Jonathan's official review: "underrated." Honestly, he's right--it was super flavorful and weirdly addictive for a nut mix. The staff were incredibly friendly, and there was even live music playing inside. It was the perfect volume--more of a background vibe than a full performance--so we could easily carry on a conversation without having to shout over it, which made the experience even better. Overall, such a great experience--we wouldn't hesitate to come back!

The hubby and I have been here a couple of times already. Jason helped us out during our most…read morerecent visit. He was amazing! All staff are truly great. Staff is attentive and friendly. The ambiance is always fantastic. Absolutely love the interior. Cocktails are consistently delectable. We are not locals but will always stop by for a cocktail when in the area. Already thinking of our next visit!