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Pinnacle Dermatology - Franklin

3.2 (15 reviews)
Closed 8:00 am - 4:00 pm

Services - Pinnacle Dermatology - Franklin

Laser hair removal

Skin condition consultation

Skin condition screening

Pinnacle Dermatology - Franklin Photos

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Recommended Reviews - Pinnacle Dermatology - Franklin

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3 years ago

I highly recommend Dr. John Fox at Pinnacle Dermatology. He was thorough, efficient and quick. Super friendly staff.

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Ask the Community - Pinnacle Dermatology - Franklin

Review Highlights - Pinnacle Dermatology - Franklin

John Fox at Pinnacle Dermatology.

Mentioned in 2 reviews

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3.5(22 reviews)
1.4 mi
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Beware of Shady Pricing Practices and Unkept Promises…read more I really tried to give this business the benefit of the doubt, but unfortunately, my experience turned out to be disappointing, misleading, and ultimately a waste of time and money. I initially discovered them through a Groupon promotion. To my surprise, I was charged for multiple Groupons I couldn't even use. Although they acknowledged the error and eventually refunded me, it took several months to receive the money back. That should have been my first red flag, but I chose to move forward anyway. My first laser hair removal treatment was actually great. The technician was professional, and the results were solid. I was told that if I signed up for a membership, I'd save money over time and get consistent coverage on the areas we discussed. Based on that oral agreement, I signed up. Then things started to unravel. When I returned for subsequent treatments, I noticed inconsistencies in the pricing. Areas that were supposed to be included at a certain rate were suddenly being charged differently. When I brought this up, the justification I was given was baffling. First, I was told that their pricing was still lower than other places (irrelevant if you're charging more than what was agreed). Second, I was informed that a former employee named "Jennifer" had quoted people incorrectly. But that's not my responsibility as a customer--and they never sent out any notice, nor did they offer a chance to opt out of the membership or adjust it based on the updated policies. To make matters worse, their pricing structure is deliberately confusing and feels like a money grab. For example, "upper leg" doesn't mean what you think it does. Apparently, different parts of the upper leg are billed separately. A bikini area is different from a Brazilian, and a Brazilian somehow doesn't include the backside unless you pay extra. What's next--charging separately for your left and right knee? When I finally said I didn't want to continue the service and mentioned I'd be leaving reviews to share my experience, the technician actually threatened me for saying so. Instead of taking responsibility or showing any concern for how they treat clients, they responded with intimidation. That says a lot about how they operate. This kind of nickel-and-diming, coupled with threatening behavior when held accountable, is completely unacceptable. It shows a lack of transparency, professionalism, and integrity. If an employee misquoted people, that's on the business to correct--fairly and openly--not to quietly change policies and expect customers to go along with it. At best, this place is disorganized. At worst, they're knowingly engaging in bait-and-switch tactics to squeeze more money out of unsuspecting clients--and then threatening them when they speak up. I strongly recommend looking elsewhere for your services. There are plenty of reputable places that don't play games with pricing or bully customers who ask questions.

Love this place! They offer so many great services and every member of the team is so helpful,…read moreinformative, and kind. And the laser hair removal works!!! YAY! Only three sessions in, and I'm already seeing great results. Highly recommend Laserderm Medspa!

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Jack + Jill Aesthetics

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3.6(102 reviews)
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I wanted to share this because I've tried quite a few places in Nashville, including some high end…read moreaesthetics practices, and nothing has compared to Jack & Jill Aesthetics and Madison Trammel. From the moment you walk in, you feel taken care of in a really genuine way. Nothing feels rushed or transactional, and the whole experience is just calm and easy. Madison really has such a great eye for detail and a very natural, balanced approach. What I appreciate most is how natural everything looks. I always leave feeling refreshed and more like myself, just a more youthful, rested version. Never overdone, never obvious, just really tasteful results. If you're looking for somewhere that really focuses on natural beauty and makes you feel comfortable the whole time, this is it. I wouldn't go anywhere else. Took me since 2020 to finally find a place as good as my Dr. in BH, LA and I couldn't be happier.

I purchased a Groupon for two services. One service was completed, and the second was originally…read morescheduled for last week. The office made a scheduling mistake, so we rescheduled for tomorrow. A few days before my appointment, I received a text saying I would now need to pay an additional $50 "health assessment" fee due to a new Tennessee state law. I looked into it myself and could not find any law specifically requiring this fee. More importantly, this charge is not disclosed anywhere on Groupon or on their website -- even now, after supposedly being "required." New clients are essentially being blindsided with an extra mandatory fee after booking. When I questioned it over text, I requested a phone call for clarification. The manager called me with an immediate attitude, saying, "You asked me to call you," and the conversation only got worse from there. Instead of professionally explaining the situation, I was told my choices were to pay the fee, choose a lesser-value service, or cancel. Every concern I raised was dismissed with "I'm not arguing with you." Very disappointing experience overall. Hidden fees and rude customer service are not okay, especially when customers purchase services expecting transparent pricing upfront. I will not be returning.

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4.4(7 reviews)
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I can't even begin to put into words about how great of a facility this is. From the time you walk…read morein the door you're made to feel so welcomed. The aesthetics are top tier and it's soooo clean. The check in process ran smooth and was hassle free. Regan is so sweet! She made the check out process just as smooth. Love her! This was a total surprise to come here. I've always wanted lip fillers, but finding the right person seemed to be the issue. My best friend did her research and came across Kristin's instagram and the rest is history. I got a full syringe of filler. My friend received several units of Botox and hydration for her lips. She was blessed in the lip department, so filler wasn't needed. I can't recommend Kristin enough!!! I'll sing her praises for years to come. She throughly explained the procedure and ensured I was comfortable throughout the entire process. You can tell the passion is there and she will get you your desired look. This will not be my last time. She has found new clients in my friend and I.

The design team did a great job with the interior. Delcy gave me an amazing Dermaplane facial. It…read morewas a little short, time wise, compared to other dermaplane facials I've gotten, but the results were still amazing. I do wish there was someone doing brows on site. I'd return sooner if they offered brow services. Price points are higher than average; even for Brentwood.

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5.0(5 reviews)
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Today I went back to Dermani and saw Josh. He did my Botox. He was extremely detailed, friendly,…read moreand you could tell he really cared about the results he gave you. I felt very confident after seeing him that I will love the results. Will definitely be back!!

I i'm new to Franklin and I'm so grateful to have found Dermani! I have received micro needling…read morewith Stacy, unbelievable results and what a professional she is! Detailed and letting me know everything from start to finish and making sure to remind me on the regime that will give me the best results. Thank you Stacy! Josh takes care of my injections. I do a little bit of Botox and filler and what an artist he is. Hi conservative judgment is reassuring,especially if I want to get ahead of myself with something I just don't need! His follow up after an appt. to make sure that everything went great, effortless as it should be! I cannot tell you how much I appreciate you, Josh. Lauren, she kind of sits in the queens chair to make sure that I know when my next appt is with our busy schedules. When I have had to make any changes, she is always is more than accommodating to get me in on another date. Thank you Lauren! Cindy is the owner, and just happened be there the first time I walked in. Thank you for such a warm greeting. Made me feel like I was in the right place while walking in blind! What an amazing Medi Spa and I am grateful to be a client! Thank you everyone.

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Pinnacle Dermatology - Franklin - dermatology - Updated May 2026

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