First, the negative review is old & that person no longer works there to clear up any misinformation. I go there regularly & see Brooke & she does an exceptional job w/my very baby fine straight,GRAYING & THIN hair! She listens to what i have to say as in what i am hoping is possible w/my hair & let's me know if it will work or not. Very honest & does a wonderful job! I never leave unhappy w/my haircut,style,hi light,lowlight,all over color, vivid colors, balayage & grey coverage! These procedures i have had done & NO, they are not done every time i see her... i am just listing what she has done with my hair & has never screwed it up! I had left a previous salon where anytime i would go & if happen to be lightening during that visit i would stress, beg & plead for the stylist to PLEASE NOT LET ME LEAVE W/any orange tint to my hair(my hair tends to pull copper shades when lightening it)...i always left disappointed& was told "i don't see any orangey tones" only to arrive home & have others(not just one person) asking why the orangey color since they were aware i dislike it on me! I had been going to that salon for many many years bc i didn't know where else to go. Then one day luck had me& i needed a wash & style for an upcoming event that evening '& somehow got directed to Brooke (who was @ diff. salon @ that time ) but she moved salons & luckily someone who answered lmk where to & i have been seeing her ever since. Not to mention she is extremely nice& not that fake nice bc stylist are expected to be, but a genuinely nice person! I never thought i would actually pay anyone to wash & style my hair but she does it so well i wish i could have it done daily by Brooke!!! So my review is POSITIVE AF! SHE IS AN AWESOME PERSON, knows what she's doing & i simply adore going to see her-even if it is not close to my house @ all! I have even sent my 22 year old son there who is super picky about his hair(idk where that comes from) & he loved his experience there & wants his girlfriend to start seeing her as well! And then there is Jordan-who is also Very talented& genuinely nice & does super hair as well! I cannot recommend these ladies enough!!! Plus they are both laid back & NOT high strung whioh can make the client feel rushed & unimportant!! THEY'RE GREAT!!! read more