Extremely unprofessional. Talks in detail about her sex life & gossips about other clients while…read moreyou're in the chair. Furthermore, she had to redo my hair 3 times in the 4 years I went to her... never made too much of a fuss because she would always 100% fix it for free, but there is a reason she Barely has any reviews for the amount of years she's been in business, & the reviews she does have are all on FB from her inner circle. What prompted me to finally cut ties with this business is the shenanigans I've seen with harassment and the power imbalance her, her family and friends create online and behind the scenes when people have surfaced with complaints or anything she doesn't want to hear. Even with her personally, there was always instigating to figure out if i knew whoever had been unhappy, or said something unkind to her in her personal life, & from there trying to create very uncomfortable and unprofessional situations. Absolutely unprofessional and I am baffled that anyone would think this type of behavior is acceptable at work (Or personally) When I mentioned this to her (which I did many, many times. Years of times, actually), she expressed she was sorry that she made me feel that way then, then after the final time, the harassment started with me & our business too. Similar to previous clients, instigating things, spreading misinformation, & personally behind fake pages. A disturbing childish pattern. Bottom line, the professionalism here is not what it should be and that's the god honest truth.
Despite all that, though, nothing is all terrible. Her salon offers you a 1 on 1 experience, which is FANTASTIC if you don't like the stress of big salons & she's great at fantasy color. This is not the salon you'd want to go to if you don't like Unicorn hair. It's her bread & butter, & her portfolio makes that tremendously clear.
Edit: After peeping a negative comment that's miraculously still up, I feel I should also say, as far as quality, her $400 + bleach jobs never lifted past brass 4 me, & if they would any paleness would vanish after 2 washes, despite buying my shampoos from her as well, but I have to say, I did have copper done about a year before that other review was posted & I personally had no issues whatsoever with her getting me to that desired color.