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    The Little Things

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

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    Services - The Little Things

    Floral design and installation

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    11 months ago

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    Crystal H.

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    Pollen In Love

    Pollen In Love

    (21 reviews)

    I wish I could have given 5 stars for the beautiful work. The bride wished for wisteria to be the…read moremain flower (fake ones would have totally worked) for the ceremony. She asked about it 5 months prior to the event and it was promising then. Wisteria represents our late son, the groom's brother, and I was very moved for her to be including wisteria in their wedding. The bride didn't hear from the florist until about a week before the wedding... No communication during the five months. It was much to our disappointment when the florist told us on the wedding day that the wisteria she was going to use was "all taken by others and couldn't be brought" to our wedding. Wisteria meant so much than just a wedding decoration. It has been a huge part of our life. We have planted our wisteria tree for our late son and that is where all of our family photos take place throughout the year, every year. If Victoria told us there is a slight chance that she may not be able to secure the wisteria, we would have gotten them on Amazon. It was too late. We tried not to let this incident ruin the special day, but disappointment is an understatement. When the bride and groom paid upfront, we hoped their only wish to have become true.

    Extremely Poor Communication, Failure to Meet Expectations, and No Attempts to Rectify the Mistakes…read more We hired Victoria for our July 2025 wedding and had a deeply disappointing and saddening experience with her. Victoria was extremely difficult to get a hold of after we signed on with her and has ghosted us since our wedding and the email in which we shared this feedback with her. We paid a premium for Victoria's expertise and attention to detail and gave clear instructions (both documented and over the phone) around what we wanted, yet what was delivered did not meet the agreed upon standards. We provided multiple inspiration photos for our arbor, all with the top of the arbor fully covered in flowers and vegetation, which Victoria stated that she would be able to deliver. The arbor Victoria created for us covered maybe 60% of the top of the arbor structure at our venue, which was really disappointing given the incredibly high cost of the florals. Further, the bridal and bridesmaid bouquets also showed up with green chiffon ribbon, when we requested white satin, which meant the bride was attempting to hide the ribbon in all of the photos. We highlighted all of this to her in an email and she has failed to respond for weeks, even after we followed up. While some of the flowers provided were beautiful, the lack of attention to detail, failure to deliver what was promised, and complete lack of communication following our emails about what was provided at the wedding has completely tarnished our view of Pollen in Love. We would not recommend this florist.

    The Little Things - floraldesigners - Updated May 2026

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