I recently spent time at Kettering Medical Center while my mom was having surgery, and I have to…read moresay, this place goes above and beyond the "typical hospital" experience. The surgery went very well (huge relief), and every single staff member we encountered was supportive, kind, and genuinely friendly. Hospitals can be stressful places, but the people here do an amazing job of making you feel cared for and not just like "Patient #342B." The facility itself is spotless and surprisingly warm for a hospital setting. It doesn't feel cold or sterile, it almost feels like more than a hospital, like a place designed to comfort as much as it heals. There are plenty of waiting areas, good signage so you don't get lost in a maze of hallways, and even a cafeteria in the basement (Cafe on the Boulevard) for when you need a break and a burger. On a personal note, I was here 15 years ago to give birth to my daughter, and it's remarkable how much the center has improved since then. They've continued to grow, modernize, and somehow get even better at what they do. If you're looking for a hospital that combines top-notch medical care with a team of people who treat you with genuine kindness, Kettering Medical Center is it. No one wants to spend time at a hospital, but if you have to, this is a pretty great place to be.

I go to the ER early this morning and walk up to the very plain looking girl and she crossly says…read moreto go wait behind the sign, like we were dumb or did something wrong. Zero professionalism attempted. I go find the sign and there is absolutely nothing indicating you wait there, just an arrow pointing to the desk. It's amazing how the dumb people like her always try to pretend you are the problem. Even better, Kettering hospital has TVs in the waiting room playing a warning that if you are rude to them they will call the police to arrest you. So they get to act rude and dumb and they will call police if you dont like it. Kettering Health Network has turned into pure trash, totally unprofessional anymore.

People there are super efficient and friendly. I felt completely comfortable. I was assisted with a…read morewheelchair as soon as I came through the door and guided where I needed to go. I trust Kettering Hospital and staff.

Dealing with brain bleed, seems the process to correct this is taking a very long time, but was…read moretold that up front. Would prefer more follow up contact to make sure things are going ok.

Erin Jordan is worthless. Told me I had MS then did not help me. At all cost avoid this place plus…read moreit is not in a good part of town. Even the receptionist are rude.

The first appointment the Dr spent less then 5 minutes with me. I had a colonoscopy and was told…read morethat I had to be there 15 minutes before my 1:00 appointment and I wasn't taken back till after 2:00. The prep that they boasted about was the worse I've ever had requiring me to take a laxative on top of the prep. When I stated my disappointment in the wait time I was told that doesn't happen very often. The next appointment I had I was told it would be over a half hour wait. In short they feel their time is more valuable then the patients. No one ever apologized for the inconvenience. Will not be returning.

If you need imaging and lab, they are the BEST! Super fast and friendly. I have been there numerous…read moretimes and they have always been on the ball.

I just love this office. The registration is always quick and the ladies are super friendly!read more

Was from out of town and needed an urgent care. This was close and we drove over. They were not…read morebusy at the time and we were seen with little wait. Everyone was so friendly and professional. The provider did an excellent job and got us on the path to healing. We had an excellent visit and were thankful for the quick and easy treatment. They is call in our prescription quickly as promised.

I use to work for Doctors Urgent Care in Kettering, Ohio over 35 years ago. Very professional…read morestaff. We were like a family. The care we provided was top notch. I miss everyone.

The Doctors,Nurses, and support staff went above and beyond their duties. The Hospital and Hospital…read moreRoom was extremely luxurious and convenient. I have been a patient of Soin since the hospital was built. Soin has never let me down in any category and continues to be the number 1 hospital in Ohio. The Er Doctor, ER Nurses and my Urologist Eric Esponosa are truly the best in the practice. They put the patient's needs first and foremost and with ultimate respect. Please let this comment reach them and let them know they are loved and appreciated.

I had the worst treatment at this hospital by after care nurses name Jahnse and Jenny at Sion…read morehospital. These nurses allowed me to feel unsafe that I discharge my self early after only 1 night stay from a major surgery. They refused meds that were prescribed to me while I was in extreme pain. They allowed me to remain in blood stained sheets the whole time and played mind games with what meds I was able to take when my charts showed clearly I was prescribed the amount I asked. I haven't even received an after care call since I left. I hope that they re train them proper care to clients this was a very emotional experience i hope no one ever has to encounter again. The evening nurses and the dr who did my surgery were excellent.. but those two day time nurses need to fix their attitude and behavior. It looks bad on the hospital.

I would say,all in all,everyone treated me with dignity and respect. I visited the emergency room…read morewith stomach pains. I waited no longer than a few minutes to be seen. I don't enjoy hospital but if I have to go back, I would like to go here. Staff was very knowledgeable. Thank you!!!

This place is a joke and I literally hate that anyone has to be seen there. It's always a mess,…read morescheduling is terrible. I've shown up for appointments that were never even entered into the system. Instead of scheduling one appointment they will have you come seven different times Bc the Dr "forgot" something. Just NO

No good category but want to speak directly to you regarding your letter concerning my behavior…read moretoward staff which consisted entirely of one phone call to the desk and one I got from the manager who was equally misinformed. Over a podiatry referral in which I was told 'all" of my information had been forwarded for me as I commented about out of the Kettering Healthcare Network. I thanked the kind woman for her favor only to find that nothing had been forwarded at all. A local pedicure shop run by Vietnamese women quickly solved my pains and cleaned up my hooves. I tipped them profusely and will return monthly. Try it if you have not simply amazing! I assure you that I am a gentleman and person unless given a reason not to be and in this case absolutely nothing occurred that I am aware of between one lady and myself who are the only ones that know the truth. This ultimatum you so quickly delivered presents a dilemma for me. I would have expected more from a professional, a doctor and military officer. Perhaps some internal review is necessary particularly with this Jason I keep hearing about in the thick of it all. I believe he called me to give me a "talking too" which I had no part of at all. Hurt his little feelings I guess. I will quite probably survive without any permanent medical as it is now constant pain with drugs the last resort I want no part of until the very end. Let me know but I expect this to come to a very quick closure for all. I will pursue every avenue I can to inform as many as possible the true nature of the Years Ahead Health Center should further consequences fall upon me for having a say in my treatment as the patient involved. Perhaps more focus on the patients than themselves is message they should receive. Google Review One visit and phone calls my new doctor Haggerty, nurses and medical folks are great and fast to the tasks but the administration staff acts like little kids if you call or ask them anything like they have better things to do like text all day. Hurt their feelings and got a call from the big boss man in charge of the women to keep them in line to give me a talking to about my attitude disregarding all facts or the deplorable behaviors and patient treatment for most any request or information. Gave that guy a good talking instead I never said anything but demand better. Little whimpering brats! Like it's a privilege for me to even address them instead of just doing their jobs they are paid for by me and other patients!