No good category but want to speak directly to you regarding your letter concerning my behavior…read moretoward staff which consisted entirely of one phone call to the desk and one I got from the manager who was equally misinformed. Over a podiatry referral in which I was told 'all" of my information had been forwarded for me as I commented about out of the Kettering Healthcare Network. I thanked the kind woman for her favor only to find that nothing had been forwarded at all. A local pedicure shop run by Vietnamese women quickly solved my pains and cleaned up my hooves. I tipped them profusely and will return monthly. Try it if you have not simply amazing! I assure you that I am a gentleman and person unless given a reason not to be and in this case absolutely nothing occurred that I am aware of between one lady and myself who are the only ones that know the truth. This ultimatum you so quickly delivered presents a dilemma for me. I would have expected more from a professional, a doctor and military officer. Perhaps some internal review is necessary particularly with this Jason I keep hearing about in the thick of it all. I believe he called me to give me a "talking too" which I had no part of at all. Hurt his little feelings I guess. I will quite probably survive without any permanent medical as it is now constant pain with drugs the last resort I want no part of until the very end. Let me know but I expect this to come to a very quick closure for all. I will pursue every avenue I can to inform as many as possible the true nature of the Years Ahead Health Center should further consequences fall upon me for having a say in my treatment as the patient involved. Perhaps more focus on the patients than themselves is message they should receive. Google Review One visit and phone calls my new doctor Haggerty, nurses and medical folks are great and fast to the tasks but the administration staff acts like little kids if you call or ask them anything like they have better things to do like text all day. Hurt their feelings and got a call from the big boss man in charge of the women to keep them in line to give me a talking to about my attitude disregarding all facts or the deplorable behaviors and patient treatment for most any request or information. Gave that guy a good talking instead I never said anything but demand better. Little whimpering brats! Like it's a privilege for me to even address them instead of just doing their jobs they are paid for by me and other patients!

I walked in on a Sunday, May 24th 2026, at about 1:00 PM, no one at all was in the waiting room…read more The receptionist asked if I had an appointment, I did not realize that one had to have "an appointment" at Urgent Care, I asked the receptionist if there was a wait and she said no but that there were had appointments every 15 minutes and she could "not guarantee" when I could be seen, even though again, the place was empty. In the midst of taking my insurance information, the phone rang and instead of asking the caller to hold so that she could finish just simply adding my info to the system (which I am sure they had due to this not being my first visit) , she took the call. She proceeded to talk with this call for about 10 minutes while I stood there waiting. Apparently, we was going to be sure I would not be seen due to, i(f there were indeed) "appointments every fifteen minutes" the next person was about to walk into the door. The receptionist had a terrible attitude from the time I walked in, this is definitely the last thing one needs to deal with when undergoing a sudden health issue. I had to interrupt her call in order to ask for my insurace card back so that I could go somewhere else that actually cared about their patients. Do better, Premier Health and perhaps try and find a bit more of a compassionate human being as your receptionist.

You cannot give a diagnosis until the test come back! I was never examined by the Dr. that was on…read morestaff. He gave me a urine test and then came back five minutes later and said I had a UTI. Sent me home with two prescriptions two days later my doctors office informed me that there was no sign of any infection whatsoever so four days later and the problem is still existing am giving the amount of starts because the receptionist and the nurse were excellent!! Next time don't use Chat GPT

I was supposed to have an MRI at 6pm. luckily I had an MRI at Atrium before and knew where to go. i…read morearrived at 5:40,saw a kiosk that said "patient registration ". no one was working at any reception desk. I signed in at Kiosk. called 6404 at reception desk to see if any more info was needed, no one answered after it rang 10 times so I sat and waited. apparently the kiosk doesn't work, no one knew I was there until an MRI tech happened to walk out the door and see me sitting there at 6:20pm. pathetic service for the prices we're paying for healthcare.

Came in for unexpected diabetic emergency. Was dropping hubby off at airport and next thing I knew…read moreI was surrounded by medical people. I was so out of it I couldn't communicate and know if an of this was really. My glucose meter evidently is way off saying my blood sugar was 356 which is double the norm. But was 38 when admitted to ER which is dangerous level. I literally could have easily died. I didn't know where I was or what was going on. But they quickly helped save my life. No complaints at all. I've worked at hospitals all my adult life and it was very scary being on the other side.

I would say,all in all,everyone treated me with dignity and respect. I visited the emergency room…read morewith stomach pains. I waited no longer than a few minutes to be seen. I don't enjoy hospital but if I have to go back, I would like to go here. Staff was very knowledgeable. Thank you!!!

This place is a joke and I literally hate that anyone has to be seen there. It's always a mess,…read morescheduling is terrible. I've shown up for appointments that were never even entered into the system. Instead of scheduling one appointment they will have you come seven different times Bc the Dr "forgot" something. Just NO

Need a mamogram, bone density, cardiologist or other medical need? It's here...walking distance…read morefrom my home. It's new, clean, helpful personnel. Who could ask for more? Not me...not you. While it's not fun it is necessary. Just don't let them tell you your "high risk" for cancer and send you for counseling. Cause that's all of us these days, isn't it?

I recently spent time at Kettering Medical Center while my mom was having surgery, and I have to…read moresay, this place goes above and beyond the "typical hospital" experience. The surgery went very well (huge relief), and every single staff member we encountered was supportive, kind, and genuinely friendly. Hospitals can be stressful places, but the people here do an amazing job of making you feel cared for and not just like "Patient #342B." The facility itself is spotless and surprisingly warm for a hospital setting. It doesn't feel cold or sterile, it almost feels like more than a hospital, like a place designed to comfort as much as it heals. There are plenty of waiting areas, good signage so you don't get lost in a maze of hallways, and even a cafeteria in the basement (Cafe on the Boulevard) for when you need a break and a burger. On a personal note, I was here 15 years ago to give birth to my daughter, and it's remarkable how much the center has improved since then. They've continued to grow, modernize, and somehow get even better at what they do. If you're looking for a hospital that combines top-notch medical care with a team of people who treat you with genuine kindness, Kettering Medical Center is it. No one wants to spend time at a hospital, but if you have to, this is a pretty great place to be.

I go to the ER early this morning and walk up to the very plain looking girl and she crossly says…read moreto go wait behind the sign, like we were dumb or did something wrong. Zero professionalism attempted. I go find the sign and there is absolutely nothing indicating you wait there, just an arrow pointing to the desk. It's amazing how the dumb people like her always try to pretend you are the problem. Even better, Kettering hospital has TVs in the waiting room playing a warning that if you are rude to them they will call the police to arrest you. So they get to act rude and dumb and they will call police if you dont like it. Kettering Health Network has turned into pure trash, totally unprofessional anymore.

Well we've unfortunately been giving hospitals in ER more business lately. This is very close to…read moreour home so when my husband was in cruciate in pain this is where we came. It's a very small band aid station ER. Usually places like this get you treated a lot faster cuz they don't have traumas or surgeries. They did get us in a room quickly but we waited a long time turns out he had kidney stones. They were very busy but I'm pretty sure he could have gotten treated at a real Hospital in the same amount of time. I don't know that we'd go back to this location

Been waiting 2 hours +. The nurse forgot to take vitals when checking in. Only person who has…read morecome to the room was billing. I do not recommend at all. Tried to get water for my wife but they said they said they don't give water until a doc sees her. However after 2 hours and no one ...ugh ok update we have passed the 3 hour mark still nothing. it's obvious getting their money was more important than patient care.

This review is specifically regarding Dr. Nicholas Davis. I would never recommend this physician to…read moreanyone who cares about their own health. I believe that he trearted me as if my life is disposable. I am a breast cancer survior and was recently diagnosed with breast cancer for a second time. He blatantly refused to provide me my biopsy results over the phone and wanted me to wait for an in person appointment to discuss the results. That is not only ridiculous, but cruel and lacks compassion. There is absolutely no reason he could not have had a discussion with me over the phone. I had already waited 5 days for the results to come back from the lab. His receptionist or nurse basically confirmed my fear by communicating, that if she read the results to me it would sound worse that it is. What an idiot!!! My results were communicated to me by another physician I happen to have the hospital send them to. I did not have to contact that doctor he contacted me as soon as he received and did it via the phone. He knew I would be anxious to know. Now that is what I call compassion. In search of a new Family Practice!!