Another lousy experience at the Links At Boynton Golf Course!
This time, they are getting a full review.
Here is an honest review from someone who's fed up with the lack of good service.
The course conditions are at their worst. I have been playing there for 13 years and for the last bunch of rounds, this course was in awful condition. It's season here and this is when the course should be at its BEST. We pay more money in season, and we expect better from them. We are not getting that. The fairways are burnt out and the grass is sparse. You are hitting off of thin lies all day long. Many of the shots will be off dirt with little hairs of grass on it. I just got finished with a three hour nine hole debacle. Why did it take three hours? Well, they don't find it important to have a Ranger going around the course to make sure that everything is running smoothly for the people that have paid to play their course. It was 2: 45 minutes when we finally hit the ninth Teebox. I called up the pro shop and Rick answered. I asked him if he had a Ranger that comes out to make sure things run smoothly, and he said no. I said well it's the season here and it's a weekend day and this is when it's the busiest and there should be a Ranger out here making sure things run smoothly. His answer to me was, "Well it's late and we don't have rangers here late". The fact is, we had already played 18 holes before this extra nine, and there wasn't a Ranger out there all day......on a Sunday, during season. He told me that I should've come in and let him know that it was moving slow so they could do something. Wrong answer, Rick! The Links At Boynton Golf Course is a business. (I run a successful business so I know how things should be run). It's not up to ME to leave the middle of my round to come back to the clubhouse to let YOU know that it is moving deathly slow. It's not MY responsibility to make sure that YOUR course is running smoothly and that people are having a good time, so that they will be back again. It is YOUR responsibility to make sure that we are happy, and that we will come back again. The answer he gave me was so unsatisfactory and frankly very amateur. The golf course knows better and they should've handled this properly.
I am a paying client who is paying for a service. I expect the course to be in good condition and I expect things to move along at a decent pace like we all expect. This time of year, we know that nine holes will take about two hours. Three hours is absolutely atrocious and shows a lack of care from the staff at the Links At Boynton Golf Course tonight hire somebody at minimum wage to drive around in a cart all day, to make sure people are happy, shows a real lack of decency, and a real lack of concern for their paying customers.
If any of you have played a three round nine hole round, you know the anguish that goes along with it. This should never happen at any golf course. The worst part is, when I called to voice my complaint after a grueling two hour 2:45 minute eight holes, Rick informed me that someone else came in to tell them how awfully slow it is out there.
If you are hearing complaints from people on your golf course, do something about it so that people are happy and have a good experience!!!!!
I run a successful business so I'm well aware of what it means to do things right for your clients. When I see this total lack of care in terms of how the course conditions were and have been, and the lack of hiring a Ranger to be out there to assist in making sure that golf is moving along at it's expected pace, Is a disgrace. I was so appalled that when I called to let him know how awful the 8 holes have been after we had just paid for 18, there was no concern at all. For him to tell me that I should've come in and said something to him in the middle of my round, at his golf course, is pathetic!
When you go to get a snack or a drink in the clubhouse, there is an older man working behind the bar, and he's the best part of this entire set up. He's always very friendly to me and makes sure that you we are taken care of. I have played that course so many times over the past 13 years and it used to be in FAR better condition! The greens are always running fast which is a nice thing, but the tee boxes and fairways are in lousy condition.
I won't complain about the sand traps, because I know many people aren't raking because of Covid. That I totally understand but the lack of care with the rest of the course is unacceptable. When we called up to get a time a day before, they were literally booked all day long till about 4 PM. That means they were making a lot of money for the day and some of this money should go into making their course more presentable and in better condition for people who want to play there. It has always been in very good condition until this past year. You need to put money back into your business if you want to succeed.
RICK----YOU FAILED BIG TIME TODAY!!!!!!!! read more
