Today I went in to see a family member and honestly we should not see your staff crying. The young…read morelady that had her staff in the small office I could hear you with the door shut . I had asked one of the cnas what her name was the one that was sitting in the office and I believe it was Kayla or something like that you should not talk to your staff in that way. I will make sure that it is well known . If you talk to your staff like that imagine how you speak to our families ?!

From the owner: The Gardens of Amarillo Memory Care provides Alzheimer’s and dementia care in Amarillo, TX. Under…read moremanagement with over 50 years of experience, we offer A Garden Walk, our signature memory care program, creating meaningful engagement for residents. Families trust us to provide personalized care plans, 24/7 support, and more time for quality moments. Our secure community, conveniently located in Amarillo, features private apartments, chef-prepared meals, purposeful activities, and specialized cognitive programs designed to enhance daily life. We’re dedicated to supporting seniors and their families. Schedule a tour and start feeling the support today.

I went to the Craig for Rehabilitation. In The Rehabilitation department is a very sweet, caring ,…read morethat helps with with your Rehabilitation. Her name is Pam I give her stars.Thank you Pam for helping me get my life back.

The food IS horrible. When you complain the directory says, I eat it and I don't see anything wrong…read morewith it."

Visited this facility to see my grandmother and overall, I found it to be very nice and clean and…read moreto have very kind employees. The ladies at the front desk when I first came in, were quick to give me instructions on how to sign in and where to go to find her room. One lady even walked with me to the elevator and to the room to be sure that I found it. An employee came in to help her use the restroom while I was there and he seemed nice as well. I walked with her down to dinner and there was a woman working in the eating area who also seemed very friendly and cheerful. It seems like the employees really have a love and passion for what they do here. My grandmother's room also seems very cozy and homey. Only reason I left a star off is because my grandpa has said that some of the cleaning staff (He believes) have stolen some of my grandmother's belongings, such as her phone charger and other personal items. For the price that residents and their families pay for care here, it's really sad that this slips through the cracks and doesn't get corrected.... My grandfather and mother have mentioned this to the staff and were told the cleaning staff is a separate organization from them and they can't do anything. Seems like a cop out answer to me because someone is paying this company and there are other companies in town, that may not steal they could use.... So, they could at least notify this company that this is happening..... That being said, I mostly feel very confident that she's being well cared for and is safe here and that it's a wonderful facility. I saw some of the other residents there and they seemed happy.

High quality medical care vs other local providers, which we've used for both parents. Sincere…read morelove and care for our parents. Open, bottom line communication, which I requested. As a business woman, I asked for medical, physical, emotional, and behavioral facts. They were honest, which helped me make decisions for our family. Best facility our family has experienced in ten years of parental care.