Online shopping experience review only.
The first time I heard of this company was back in 2018, during a visit to EPCOT - UK pavilion. It was when I purchased a smaller version of their classic satchel. The sales rep I dealt with was super nice and was able to make customize my bag by adding my initials in silver.
Fast forward to 2020 and I get this notification that they going to hold another " Seconds" sale. Like any person, who loves a good deal - I did hop on it. The way it was organized was excellent - since they conducted the sale over a period of 2 days with new inventory being added every 6 hours or so. I will admit that it was challenging for me, since I am 5 hours behind GMT. And you had to act fast, as "don't think about it - just buy it mentality" - because I did lose out an beautiful hunter green one. Overall, I was able to secure a satchel or two for an excellent price.
What I think amazed me most is the fact that I purchased the bags about two and a half weeks ago and they arrived on my door step so quickly. I have to give them credit for that, since the company is based out in the UK and I am located in North America.
There was a minor mix up where they had set aside the wrong bag for me, but they were willing to fix it.
Other things I love about this company is a family owned. If the bag is purchased off their regular site and at full price - there is a bevy of customisation options that can make the bag truly yours. read more