Attention parents: Please don't let two negative reviews by the same family deter you from sending your child(ren) to this great daycare. Although Shannon M. and William M. posted two separate reviews here on Yelp, William M. posted the exact two reviews verbatim under his account on Google.
In response to William M.'s post, it enlightens me that you have such harsh words for such a wonderful service organization. My daughter has been at TLC for over 2.5 years and all of the staff has been courteous, kind and extremely professional. In fact, my newborn son will be starting at TLC in a few short weeks.
In the past 2.5 years, the staff has helped my daughter reach major milestones - such as walking at 10 months old, using utensils, learning her alphabet and counting to 20 prior to age 2, cleaning up and sharing with friends. Because of the time that the staff puts into each child's personal and educational development, my daughter's capabilities, awareness and vocabulary are so much further ahead of her peers and cousins that have attended daycare facilities in which all age children are lumped together.
Mr. M., you mentioned that your daughter is sick everyday since starting at TLC. That's pretty amazing and unfortunate that your daughter has been sick for 365+ days per year! Maybe you should consider a new pediatrician to determine what is causing so many illnesses (I also have a great pediatrician if you need a recommendation). Yes, my daughter has been sick because young children put everything possible in their mouths and young children don't know how to cover their mouths but then again, what child hasn't been sick?!? I have spoken with parents of various daycare facilities and all children get sick, but I have been reassured that my child will be less sick when she starts kindergarten because she has been exposed to illnesses and built up her immune system.
Mr. M., I'm also sadden that you are airing out your personal financial situation on your review that you haven't paid your summer fees and incur weekly late fees. TLC is a service organization, not a financial institute, and it's not fair that your daughter participates in the bounce house, pony rides, ice cream socials, etc. that the rest of us TLC parents paid for, in a timely manner, in order for our children to participate in this past summer.
Finally, Mr. M., I would like to know if you read each inspection and post the historical results for the past several years for each and every restaurant that you dine at? Yes, TLC may have had minor infractions, but it appears that each violation has been addressed and the facility is still highly ranked by the Dept. of Social Services.
In response to Ms. M. according to the TLC Parent Handbook that I received in 2014, "TLC reserves the right to cancel any student's enrollment for any reason at the Director's discretion" (Page 9). In the same paragraph in the handbook, it also notes that a two week written notice is required before withdrawing your child from the Center. If I was as disgruntled as you, I would be writing my two week withdrawal notice while I was taking the time to write my two Yelp and Google Reviews.
And Ms. M., no I am not employed by TLC. I am a mother of a child enrolled at TLC that works in a law department in Corporate America :) However, I would be honored and proud if I worked with the superb staff of TLC. read more
