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    The Laundry Room

    2.0 (3 reviews)
    Closed 6:00 am - 9:00 pm

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    Charm Cleaners of South Holland

    Charm Cleaners of South Holland

    (9 reviews)

    $

    went to this cleaner for years for the most part they do clean your clothes well but when they…read moreclearly damage your clothes they don't want to be responsible for it. I took my suits to them because I go to church on Sundays. they clip a button from my dress shirt which they clearly use for alterations for other customers normally they repair it no problem but they also turned around and damage the button on my suit jacket and when I took it to them they charged me 3 dollars to fix their mistake. I used to pay them hundreds of dollars per week to clean my suits and get alterations. I got nothing but attitude when I told them the truth already going to another cleaners

    I will only write a review when I've received an awesome experience, or simply an awful one, this…read moreis the latter. I dropped off my cloths here to be cleaned for a business trip next week. Upon picking them up on Friday I paid, went home, and removed the plastic to begin packing. Unfortunately I smelled a really unpleasant smell to my cloths, they smelled like cloths smell when they're cleaned a forgotten in the washer, it a mildew like smell. I immediately went back to return them and have them cleaned again, only to be told all I was smelling was the cleaning solvent. Now I've been dry cleaning my cloths for more than 40 years, and for them to attempt to patronize me, and not take responsibility for their service is unacceptable. Well it's Saturday, and I picked my cloths up today. I smelled a few items before I left and didn't smell the awful stench, but now I'm home and have fully unpacked the cloths, and sure enough they're still smelly. I'm going to a warm climate, so these are the items I'll need, but now I'll have the hotel clean them again when I check in. There's no way they cleaned these again! The integrity and service from the employees and proprietor is simply horrific!! I'll never go back there, and I hope others will either have a better experience, or find another provider even though in our community it's slim pickings. Charm cleaners you're a major disappointment!!!! ZERO STARS

    The Laundry Room - laundryservices - Updated May 2026

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