Buyer beware! This shop sells VERY expired Vapes (ELFBAR brand) without making it clear to the…read morecustomer they are expired. On Jan 9, I purchased 4 ELFBAR vapes and discovered later they were 18 months and 28 months EXPIRED. I called the shop, spoke to a female who identified herself as the Manager, and I requested a refund. I also pointed out that in the State of MN "Vape shops are NOT allowed to sell expired vapes". She refused to issue me a refund, and then went on to say they WERE allowed to sell expired vapes as long as they tell the customer they're expired, and the customer agrees to purchase an expired product. I told her they certainly did NOT advise me these were expired, nor were they displayed with any signage within the display case indicating these were OLD and expired. This is clearly a case where the business knows they're engaged in deceptive practices and even when challenged, they're unwilling to do the right thing or even back down from defending their deception. Buyer beware.

TLDR: Would've been a loyal and repeat customer if this had worked out…read more When they say their return policy is 24 hours, that also means EXCHANGES. Bought a new device here a few days ago, COMPLETELY stopped working two days later. Went back to try to exchange it. Nada. Offered 30% off another product - gouging for money. They need to be way more transparent about returns + EXCHANGES. If you shop here, you run the risk of throwing money down the toilet. I will never go here again. Not trustworthy. LONG READ: I have been an avid ecig smoker/vaper for over 5 years. My boyfriend went in here about five days ago and surprised me with a new piece from this store. He was warned that there is a 24 hour return policy - as I completely understand how returns cause loss at these establishments. It worked great for the first day. We had to leave town the next day for the holidays. It stopped working. Completely. The thing was completely dead. Even though it was fully charged. Never dropped it or dunked it in water or anything. Now. I am not saying that the defective item was the fault of this establishment. My boyfriend finally had the chance to go over there and ask about EXCHANGES which they failed to tell him when they warned him about the 24 hour return policy. I have worked in retail for many many years and the return policy is always different than an exchange policy. I wanted the same exact vape device in the same exact color or another color or even a different vape device of the same or similar price. The best they could do was offer 30% off of any other device. I am severely and wildly disappointed. I don't care if they are "knowledgeable" or "friendly", they're salespeople. They will tell you that any vape they have in that store is great. That's their job. The other part of their job SHOULD be adequate redemption for a faulty product. And I will say again, I fully respect the 24 hour RETURN policy and the communication of that. But I fully resent what was not said about exchanges or even store credit. My boyfriend lives in WBL and has been bugging me about coming here for weeks because he heard it's like the best place ever. Never ever will I go to this establishment ever, ever, ever. AND I do not recommend anyone else go here either unless you want to be scammed and buy things that have absolutely zero warranty from a place that will take absolutely zero responsibility for defective items that they sell.

COMPLETELY SHAKEN. The worker who's a white man with a…read moremullet had a "trump wanted for president" t-shirt and proceeded to joke and boast with another male customer about trump. Making me, the only female in site, EXTREMELY uncomfortable. He made several comments assuming who I was dating just by what I was purchasing. And talked down to me like I'm a "dumb blonde". Ive been coming here for a few years and have had no problems with the female employees, especially the queer woman (she rocks!) But after this interaction, l'm no longer going here. As this environment is not made to feel safe for people who are different.

Great selection and better service! Large walk- in humidor is nice…read more And empty cigar boxes are free!

New to the area. This is my girlfriend and my "GO TO" store now. Always have our seltzers that…read moreother shops can't stock consistently. Pricing is fair and always have deals. (Buy 3, Get 1 Free). The guys here are great, knowledgeable and the doggos are so well trained.

Great family neighborhood tobacco shop pretty much the only one I visit for a few years nowread more

First of all, it's called discount smoke shop. Well I came in with my friends to get a soda that…read morewas marked for "$.99", total was $1.07. Lady was being rude rushing me ,and my friends out the store. She kept yelling " who's next" and we weren't even in the store for 2 minutes.

I recently moved here and have been looking for a "home" Vape shop. This is my shop. I love this…read moreshop and I absolutely love the employees. They have competitive prices, a rewards point system, play good music, and the store is very clean. They also sell water pipes, hookahs, and other tobacco items. I love their house juice, too. Just overall I love this store.

Great staff! Always have what I want in stock. People are very friendly and welcoming.read more

The recommendation for pain and anxiety without getting high went very well I'm a repeat customer…read morenow. Knowledgeable about product and appreciated. Thank you. *****. Service,Selection, and Value were all correct.

Nice friendly little vape shop with quite a lot of inventory and very competitive prices. It was my…read morefirst visit, but they really treated me right and I left very happy with the experience. It's also worth mentioning that unlike a lot of vape / smoke shops, this place doesn't look, smell or feel like a head shop - which is a refreshing change. One last thing - what kind of underage knucklehead leaves a 1-star review for "bad service" at a place that clearly requires an 18+ ID to even enter? Talk about your whiny dumba$$ kids..

Wonderful small business. The staff is knowledgeable & incredibly friendly. I love that it's a…read morelocally made product. Plus I save money buying directly threw them, instead of local smoke shops.

Great shop lots of selection fantastic customer service. Always very helpful. They have mods,…read morebatteries, tobacco choices, vape choices, juice, salt juice, coils, beverages, CBD, glass pieces, all sorts of everything. Some of the friendliest staff I've had the pleasure of dealing with as well.

This store has a melange of everything you're looking for in a Vape store, and then some. Beautiful…read morelay-out, clean, organized, well-stocked, and diverse with products that threaten my checking account Though, there are no complaints from me ! Employees are friendly, knowledgeable, and professional. Selection of product is diverse & up-to-date with new products on the market; Highly recommended to check this place out !

High quality products and super friendly staff. I'd highly recommend purchasing stuff from this…read morecompany

From the owner: Pristine Vape is located in Maplewood Mall and offers variety E-cigarette products. Feel free to…read moreContact us for any questions.