I love the Hideaway!! This is one of the cleanest shops that I have been in and the staff was polite and attentive. Huge selection of everything and the knowledge behind it to guide the customer on making the best choice. The prices are fair and worth it for the quality product and the amazing staff that assist you. I will always come back to the Hideaway. read more

Great products, excellent customer service - 4 stars. My first visit to the Hideaway in Coon Rapids...we forgot it was Black Friday. So it was busy as hell. But since it was Black Friday, everything was 30% off. And some items were 50% off. Nice! The Hideaway seems to mostly specialize in smoking hardware. So they have tons of glassware, pipes, grinders, lighters, etc. They have some amazing custom glassware in display cases lined up along the front windows (see photos). The prices are amazingly high too. I get it though. They're hand made by talented local artists. If you can afford some custom glassware, why not? They also offer a large selection of edibles. All of the edibles are behind the counter. They have gummy candy, chocolates, tinctures...you name it. They also have chocolate infused shrooms. I asked one of the staff about the "Outlet" part of the name. It doesn't look like a discount outlet to me. She told me the original concept of this store was to be an outlet. But over time, it's just become another, normal location. So you won't be finding any big outlet mall type of discounts. I read a few of the previous reviews. They're really bad, mostly complaining about horrible customer service. But all of these reviews are old. On the day of my visit, the customer service was EXCELLENT. In fact, I couldn't have asked for anything better. Several staff asked me if they could help me out or show me anything. They were all very friendly and super informative. Thumbs up! -Maxx read more

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Bought Puffco peak pro on Black Friday. Didn't work. Called the store and they told me we could do an exchange. Went in and was told they never talked to me. They lied on the phone and lied about taliking to me In person. Dont expect any customer service from hideaway coon rapids outlet. Will never do business here again and you shouldn't either read more

definitely one of if not the best smoke shops ever. the staff that work there are absolutely amazing, they have a huge selection of literally everything, it's a quick checkout process, the rewards are also very lit too i've never been to a smoke shop with a rewards card so i think that's super lit. very thankful that i have found this place and this will be my only smoke and vape shop that i will be going too. keep it up hideaway!!!!! read more

Normally lots of people working, they don't really seem like they want to help, and everything is very expensive, AND very regularly, the glass I buy from them breaks VERY VERY easily. read more

Will be back! Convenient & very friendly service! All of the associate's honestly, but Kalvin really goes above and beyond consistently!! Would recommend hideaway to anyone 10/10! read more

Walk in to the store and they usually have a few people working, yet at times they act like it's not their job to help you. Highest price on Marlboro cigs around here, yet they say it's state minimum. Frustrating considering how great the dinkytown location has always been. read more