Our first meeting was very informative and we left feeling good about finding someone who could provide ideas and complete our project from start to finish. She asked for a retainer and I responded to her, so that there was no misunderstanding what did this retainer cover, drawings and an itemized breakdown of cost, her reply was yes. I never received drawings or a plan, other than a pencil sketch and there was no breakdown of cost. Our 2nd meeting she provides a sketch which did not take into consideration the changes we asked for. The estimates for plumbing, electrical , floor refinishing , painting. were plus or minus 2-3 k. Did not leave that meeting with positive vibe. After three weeks of texts and voicemails, repeatedly asking her for an itemized cost breakdown and never received a response from her we decided to take our business elsewhere. Once I told her we decided to go in a different direction due to her lack of response we received a estimate for the total scope of work. Still no itemized breakdown or drawings/plans. I find this odd in order to give me a total cost she must have gotten cost from her sub contractors.
I asked her to refunded half of our retainer since she did meet with us a couple of times I thought this would be fair compromise. She refused to refund any funds.
All I can say is do your homework and think twice before working with her. read more