If I could leave a negative star, I would. We were traveling from Galway to Kinsale and among many setbacks, primarily our clutch going out and we had to wait for our rental car to be replaced. We ran late by 3 hours for their check in time, as Americans, none of us had a phone service since we were driving through the country and felt we'd have no issues as we were staying at a hotel. We showed up, as it was pouring outside, and she let us in and treated us as if we were intentionally inconsiderate and kept telling us that we were at fault for not checking in at the correct time (mind you it's between the hours of 4-7 pm). We admitted our mistake, apologized and she reluctantly went and got our rooms ready, she brought us to our rooms and then saw our phones, to which she pointed out we could have used them (we couldn't) and began yelling at us and asking us if we thought she was stupid because we had our phones, she then asked us to leave when we told her we felt uncomfortable and then refused to let us stay there or refund our money. At 11 pm at night, we were forced to drive to another city (Cork) to which we were beautifully relocated. She is a horrible host and if you're not a 45-65 years old and a white person, you will completely be treated as a subhuman. read more