Unprofessional and unhelpful. I asked what kind of business they run and they could not even answer. I called the phone number and some kid answers "hello". I said "is this a business?" To which he says "who are you?"... am I the crazy one here? I called a business with a 4.5 star rating on Yelp. I don't trust that rating and that's just based off a phone call already. Please learn how to run a proper business and how to interact better with potential customers. read more

PROFESSIONAL & CLEAN JOB @ a Fair Price! Nathan Adam came over on time and hauled everything that we needed to be hauled away in a short time. He even cleaned up our driveway and the street to make sure nothing was left behind. The yard looked clean. Highly recommend! read more

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I didn't even know this service existed outside of watching hoarders on TLC. I text them on a SUNDAY they responded right away and were available for same day service. I got an estimate over text that was MUCH lower than their competitors. In the end we agreed on a fair price and even got to help throw some of the junk into the truck (super de stressing). The whole thing probably took about 10 minutes. The gentleman was professional, efficient and friendly. Definitely would recommend them. read more

These guys showed up and hauled off probably 2 tons of junk from my house the same day I called them. They were polite and cleaned up after themselves. Very professional. I would definitely recommend them if you need anything cleaned up and hauled off. read more

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Thank You Junk Doctor for coming to the rescue. I needed a lot of stuff picked up ASAP to get my house clean and put on the market. Very reasonable price and you did a Great job! I will highly recommend you! read more

Need to junk an old spa??? Yup, The Junk Doctor does this too!!! I was extremely happy and lucky to have found Nathan, "The Junk Doctor". I had an old, although working, spa I had wanted to get rid of but it was really difficult to find a service company that would be reliable and not shady. I had called several spa removal companies awhile back but found that lots of them would give me the run around on pricing or just plain flakey with their scheduling. One place offered to pick it up for free, then never showed up, twice!!!! So, I had put off the removal for months, until I found The Junk Doctor. It was worth the wait!!! Nathan was very professional and easy to work with. His response time was great, unlike others who would not return phone calls or answer text messages. He was very straight forward with the pricing, and didn't change or up-charge when he arrived on site. Spa removals aren't cheap (ranges from $200-$300) and mine had to be hacked up into pieces in order to get it out of the yard. I found a great coupon deal (via Groupon) that made it super affordable for me to get rid of this monstrous headache. There was a $75 extra charge on top of the coupon price (of which I knew about up front) to hack up the spa because it was more than just picking up junk at this point. But even with the extra fee, he still beat the prices of his competitors. He took great care to make sure the electrical was unplugged and capped off properly and he cleaned up the site and debris when the job was done. I'm very pleased and would definitely use this service again and recommend it to a friend!! Thanks again!!! read more

The Junk Doctor - Wow!!! - Junk Removal & Hauling Near Me - Orange, California

Called The Junk Doctor because we were in desperate need to get rid of a ton of debris that a construction worker left on the side of our house. That will be saved for another yelp review. But after calling and desperately looking for someone to pick up and remove same day, Nathan saved the day! Nathan and his men are completely professional. They work fast and the clean up was spotless. I admit, I thought he'd charge more (I shopped around),but Nathan gave me a wonderful quote and stuck to it. I will definitely be calling for future use. I even have my whole family using The Junk Doctor! read more

Nathan was a life saver! Literally called him last minute and he showed up within 15 min and out of everyone gave me the lowest price. Him and his 2 guys clean everything in under 10 minutes! Thanks again Nathan :) read more

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Nathan showed up to my house earlier than our appointment time which was good. I rather you be early than late. We had previously discussed him demolishing and hauling my old wooden shed. I sent him the exact dimensions and several pictures so that he could give me an accurate estimate. We agreed upon $300. But upon arrival and inspection, he asked for $360 and said the job was larger than he thought. I was a little confused because I had sent him measurements, along with multiple pictures of inside and outside of the shed before he gave me the $300 estimate. We finally agreed on $350. Nathan supervised 2 of his mexican workers as they demolished my shed in about an hour. The job seemed fairly easy, so I don't like that he increased the price on me. Overall, I'm happy with the service. I just didn't like that he changed the price on me last minute even though I had sent him pictures before he gave me what I thought was an "accurate estimate". Even at $350, it was still cheaper than all of the other junk removal services I found and called. read more

Very professional service! Nate will be our go to guy in the future. He demolished and and hauled away all of are old cabinets and sink without damaging anything. Thanks again Nate! read more

I was surprised to learn from one of the reviews that The Junk Doctor could work on Sundays. And sure enough, when I called at 6:10 am this morning (Sunday) the owner (Nathan) took my call. I gave him a general idea of how much junk I had at my home, and the rest was simple: - We set up an appointment for 9:00 am - Texted him my address. - He showed up promptly with equipment. - Estimate was simple and very reasonable. - On the spot, I gave The Junk Doctor the green light to go. - And the rest was a FIVE STAR performance with NO hassles. Keep up the good work Junk Doctor! read more

Ha a great experience with Nate. We got a piano removed from our condo and he was timely and professional. He brought 2 guys with him to help. Overall took about 20 minutes for the piano to be out of our place. No regrets about using him. Cost us $120. The only thing that bothered me initially was over the phone he's a bit quick and doesn't do a lot of explaining but I found out that he gets calls during other jobs so he's obviously in the middle of moving things. But never failed to pick up the phone so at least you'll get a response quick. I'd use Junk Doctor again. read more

Junk Doctor is a solid company that lives up to its customer commitments. I scheduled last week to have an old couch removed and disposed of as I was expecting my new couch later in the day. As a disabled person, I can't do much and I appreciated that Junk Doctor promptly came over and quickly/professionally did the job for a fair price. Don't think twice about using these guys. read more

I caught junk doctor at the right time! He showed up within 15 minutes. I got a great price and dude was cool. Although I didnt cash in on the yelp deal, the amount of headache junk he took was amazing. It was easier to call the dr than it was to rent a truck and do it myself and the amount of time I saved was priceless. I already made a appointment to pick more stuff next week. read more

The Junk Doctor - The dr picked all the wood, junk and crates for a great price. - Junk Removal & Hauling Near Me - Orange, California

Very pleased with getting our junk out of our garage! We had a random assortment of trash, old teaching supplies (former teacher), a broken heater, patio furniture, an old TV and other odd goodies. Junk Doctor happily accepted them all. How it works? We found him online, called and texted to get info sorted. He let us know he would come by to assess, quote and pickup if possible. He showed up the next evening. took a look and quoted $160 which is much less than other places that start at $200 from what we found. My husband helped him load it all up and it was all gone in less than 20 minutes. To make things simpler, I'd say have all your "junk" in one area so all he has to do is come pick it up! We cleaned everything out and had it in crates or trash bags for the most part. Awesomely easy and totally worth the cash. read more

I bought a Groupon for this company. I'm a single mom and was happy to find a Groupon. My dad just passed away and I was cleaning out his apartment and needed some stuff removed. Spoke to Nathan was suppose to show sat 4/15 at 1 pm. I didn't hear from him after one so text to confirm with no response. Tried calling cause I had a Dr's appointment for my daughter at 3 and no one answered so I left a message. Received a text about 10 minutes later that said "omg I had a family emergency" . Soo unprofessional. Even if a company does that's not how you handle things. Hire an assistant or something. I work for a lawyer and I am his assistant and I call clients on his behalf all the time! !! Filed a complaint with groupon and they refuse to give me my money back. Just filed a complaint with better business bureau. Avoid this company! read more

I would not use his service again. Horrible customer service and overcharged. Make sure that anyone does business with him you get a written contract. I almost file a complaint with the consumer protection hotline for not providing a written contract.. Just be careful because what he quote you over the text is not the same when he arrives. That why u need a written comtract to finalize the greement before agreeing on the job. read more

As expected, fair price. This text is to assuage the Yelp gods into thinking that I am embellishing the review

Well, they do what they say and say what they do. Nathan came out and quoted me one day, and we scheduled the pick up (with his team) for the next. At this time, he just departed with my old kitchen cabinets, bathroom vanity (plus sink) and gross stove. I am beyond excited to have my patio back and grateful for the prompt service and pricing. I recommend and would not hesitate to call again. read more

Getting rid of a bunch of stuff is always a big chore, and finding the right person to help is always a risk, so I was so pleasantly surprised, and impressed with "The Junk Dr." He was on time, he was clean, courteous, fast, had a great attitude and charged a very fair price. I will definitely be using him again the next time I need help with getting stuff hauled away. read more

Great job, Junk Doctor! We had a myriad of assorted junk that had accumulated on the side of our house over the years. We decided to clean it out on a Sunday and couldn't rent a bin. Found The Junk Doctor online, he came out that Sunday, was reasonably priced, and had our junk loaded in his truck in minutes!! We were extremely pleased!! read more

The junk doctor is fast. Showed up 15 minutes after I called. 1.5 hours later.... My mess is gone. Super polite and professional. I would definitely call these guys again. I will let everybody know about the junk doctor. Thanks guys. You rock. read more

The Junk Doctor - The junk doctors at work.... Left me mess free in less than two hours. - Junk Removal & Hauling Near Me - Orange, California

Wow! A shout out to Nathan!! I called him in distress during our move that had a very limited timeline. He was very responsive and would come in a moments notice! He went above and beyond. Excellent customer service! Thanks Nathan! Lynn W. Orange CA read more

I called the Junk Doctor yesterday late afternoon and spoke with Nathan about coming out to get rid of our spa and partial playset. They was able to come down this morning to take care of removing the spa and playset, along with a few other smaller items. They took care of everything within an hour, which was great! I loved that they were able to come down less than a day after I called! Fast service! I will def use them again and would refer them to whoever needs junk removal. Also - great pricing =) read more

Very pleased with The Junk Doctor. Nathan provided a competitive rate for hauling away materials from an old closet system, carpet and other items. Same day pick up, quick, and careful. Would definitely call again in the future. read more

This company was AWSOME ! They came the next day and removed ALL my trash and junk ! They were so fast ....I was shocked at how quickly they completed the task! They was cheerful... Fun and nonjudgemental. I highly recommend them and would gladly use them again. Thank you so much! read more

Nate and his colleague hauled away my post-construction and move-in pile so now I can park my car in the garage!

Fast and reliable service at a fair price. Nathan and his colleague did a great job hauling out old trash and construction debris from the side of my mom's home. Will definitely use their services in the future! read more

Great guys and very efficient. Came out and emptied my patio within minutes. Very well worth it!

Great and quick work! Came out for an estimate and did the job on the spot. I was only looking to get rid of one pile of junk, but with the great pricing how could I refuse. Cleared up my entire back yard for a fair price. I would recommend the junk doctor. read more

My experience with this company has been bad. Pricing - I was told that the pricing would be $100 for a pickup truck size load. When Nathan arrived, his price went up to $160. Even after removing the heavy items, the price was higher than what was originally quoted. I would not believe the prices he quotes on the phone. Follow up - He was supposed to return to pick up additional items. He had committed to come by the next day. However, he kept pushing it out and started ignoring my requests. I would recommend other services, such as the ones on the top of the yelp list, where they are firm on pricing and follow up on the commitments and pickup times. read more

Nate was a great help! Very prompt, professional, and came in with fair/competitive pricing. Same day service was available and saved me from having to schedule something for the future, being that my schedule changes daily this was very important. read more

This company is very unprofessional they use innocent hard working people to do their jobs. The scam works like this they set up with you to do a clean up ask you to send pictures when your done with the job they would wire the money thru money gram. It is sad that this person called Nate makes it seem like he is the owner of the property and makes you wait for your money all day when ever he thinks its OK to send the money or when its convenient to him he send you chum change when he already got paid the big bucks for the job. Don't lie to people tell them since the beginning what your about never again will I make business with the so called Nate you have no Integrity. read more

Nate was a little late but based on some of the other reviews I expected that but he did text me to let me know and ETA. He hauled away about a yard of dirt and charged me about what it would cost to rent the three bins it would have required from Rainbow Disposal. So for the same cost or cheaper I had it hauled away, cleaned up and I didn't have to take the hours it would have taken to wheelbarrow and shovel it into bins. Win-win. Easy going and easy to negotiate and work with. Will use his services again if needed. read more

Needed a mattress and box spring hauled away. Nate provided the best price, same day service with total professionalism.

Wow! If you ever need junk hauled away this is the company to call!! They were on time did what they promised to do no fuss no hassle! I would highly recommend them and WILL call them for any future hauling that I need!!! read more

Nathan and his crew are amazing! We moved out of an office and i had a small amount of items we didn't want to take to the new place. Found Nathan on Craigslist super responsive and gave me a quote quick. It was the most reasonable price for the job. Would definately recommend him! read more

I always feel a little uncomfortable having service men come to the house when my husband is at work. However, I did not have that feeling with the guy from The Junk Doctor. He was on time, polite, efficient, and very reasonably priced. I called a few other places and they definitely had the best prices. I highly recommend the Junk Doctor and would use them again in a heartbeat. read more

Called these guys this morning. The junk doctor was clear and concise as to how pricing works. He was on time and ready to work. He gave us a fair price to remove some junk we had Laying around our home. Job well done. I highly highly recommend the junk doctor and will use him again when needed! read more

I found The Junk Doctor through Yelp and could not be happier with the service. I was able to set up a same day appointment and came to terms easily and quickly. It took just minutes to complete the job. The Junk Doctor arrived well before the appointed time and was ready to work right away despite my being slightly delayed. I will use the service again! read more