I highly recommend this location and especially Dr. Serio. I have been under Dr. Sergio's care for nearly 2 years and have followed her at two different locations. She is thorough and cares about her patients. I feel so much better after each preventative adjustment. If your back hurts, you should try The Joint! read more

The Joint Chiropractic - My husband and I visiting Hatcher's Pass, Alaska, May 2026. - Chiropractors Near Me - Peoria, Arizona

Terrible experience in this office with dr serio. The chiropractor said she doesn't do neck adjustments with people on their back. I told her that typically when I get neck adjustments it's much better if I'm laying on my back I don't usually have a good experience when I'm laying on my stomach I'm not sure why and she said that she didn't do them that way and that she could try, but she didn't think it would be a good result and then I would still be in pain and need to come back.. I've been getting chiropractic care for years, and I never assume that pain will be gone after one visit, but she just made me feel very uneasy and unsure of her. I have learned over the years that if you don't trust the person it's not worth going to them for any help so I decided to leave and she did not give me an adjustment.. then they proceeded to mark that I had an adjustment on my account despite not having one which created a lot of extra issues for me and I had to go to another location. What a disappointment.. office experience could improve as well although I wouldn't have written a review for the poor handling by the receptionist it is relevant. I just didn't think it was a big of a deal. read more

I've been coming here since the location opened and I've never had one issue here. Dr Noah and Dr Serio have helped me through my shoulder injuries and have given me excellent experiences throughout the time I've been coming here. They bring a positive attitude every time and are always ready to give advice when I have questions regarding my physical health. read more

Been a member for a few years since I have a desk job so my back and neck can get tight and this has personally helped me a lot. I started going recently to this location specifically for Dr. Serio. She is great and really is tuned in to the adjustments I need. The facility is very nice and clean. Something to consider is that you cannot make an appointment so it's first come first serve which means you could be waiting for 5 minutes or sometimes up to 45 minutes. Sometimes they are offering new patient specials so you are able to give it a try without the commitment. read more

Just stay away- 1 minute treatments and then they auto enroll you for monthly payment withdrawals. I still have 3 treatments left and they charged me a day ago for more and I called them and they WOULDN'T refund! Horrible CON Job and treatment was sub-par- I spent more time locking my car then I did in the chair. Sorry NEVER Again! read more

The Joint Chiropractic - Office - Chiropractors Near Me - Peoria, Arizona

It's affordable and quick chiropractic services. No issues with the desk or the Doctors - they solved my issue in a couple of visits and I'll probably go back. read more

A complete waste of money. I just went in because my neck is so out that I can't turn my head (which happens to me a fair amount). The lady used some useless tool, never popped my neck manually and told me I was fixed. NOTHING POPPED. I STILL CANT TURN MY HEAD. I've been going to the chiropractor for over 25 years and I've never had anyone physically not pop my neck and then tell me I'm "fixed." I told her that nothing was better and she told me that I need to "de-stress." Seriously? How about you actually do your job! This place is a complete joke. read more

Have been here several times for lower back pain... no complaints with the previous treatments and they helped my condition. Yesterday I tweaked my lower back just getting out of bed. Went in today and checked a pain level of 7 to 8 out of 10 on their form. The doctor came out to the lobby and told me my pain level was too high for him to work on me, per their company policy. So I guess they just want to work on people who aren't feeling bad. I won't be back. (No pun intended)---- Update: 1/9/23. Decided to go back since pain level was down a bit. Saw the same Dr. who gave me an adjustment. All went well. read more

Not happy. Was in the office, already checked in, was told, Oops, We are sorry, we close for lunch in 6 minutes, can you come back in 45 minutes? You have a patient standing right in front of you. There are no other patients in the office. Your Dr's are STANDING UP FRONT chatting up the receptionist. This is customer service? Lunch hours can't be staggered? You can't see a patient for an adjustment because lunch is going to start soon? Sorry, don't go to this location. They could care less about " their" patient! read more

All I can say is don't go here unless you want EXTREMELY UNPROFESSIONAL SERVICE. My first visit with Dr. Bronson I explained to him I was very nervous, I am only 20 so not extremely educated with chiropractics but I just recently had a child and having extreme back pain due to post pregnancy and getting an epidural. Dr. Bronson immediately started treating me like I was doing something wrong and shaking his head at me, making me feel uncomfortable when I was telling him how I feel.... He proceeded to treat me with complete disrespect even told me "If your looking for a drug handout I don't have anything for you" at that moment I felt shocked/surprised because I have never had anyone treat me in such a rude manner when I came in I thought I was going to get adjusted and helpful treatment but left in tears and uncomfortable pain. I will never recommend anyone to Dr.Bronson after being treated the way I was. read more

Called 5 times today at 1:30pm no one answers the phone. Clinic closes from 2-2:45pm for lunch so why didn't anyone answer the phone? Terrible. read more

Long time joint customer. Came to this location for the first time while visiting. Lower back was sore after a 7 hour road trip to AZ. Chronic L4,L5, S1 pain that I have been getting adjusted for over 15 years. Came in and explained to the Doctor what my issue was. He then proceeded to have me sit on a chair which I thought was to check my spine. Instead he checked my jaw and proceeded to spend my entire appointment using this pressure device on my jaw and shoulders saying my issues were from TMJ. Never addressing my lower back or back pain. Complete waste of a visit. read more

Straightforward to the point of what they can and will do for you what more can you ask. I enjoy the hospitality and Communication.

Like the joint, but don't visit this office. Drs are good, but the worst front office staff I have ever encountered. They will ensure you leave worse than when you came. Left a message for the joint at their corporate office the day I wrote this review and over 3 weeks later never received a call back. Disappointing customer service. read more

Crap Show!!!! Was just told I have not been there since 2016. When I said I was there last year, the lady argued with me. I wanted to make sure they had the correct records. She argued again that I have not been there since 2016. Oddly my payment in Feb 2019 was processed. DON'T GO HERE read more

This place is amazing. From when you walk in. Claudia makes you feel welcomed. Claudia also took the time to explain how I could use FSA to pay for my visit. Dr. Kennedy is awesome!!!! She takes her time to ensure nothing is missed. The team dynamics makes you feel like family.. read more

Helpful front office staff, great Chiropractors at Lake pleasant location! I look forward to my weekly visits.

Love the walk-in availability can't get any better than that especially for the busy person.

I am so thankful for this place not just because they help me with my back pain and put me back butThey make it easier for me to exercise and sleep at night. I had a really great adjustment at Metro Center on Saturday. I slept like a baby after I got adjusted. Never happier. read more

A lot of little things that add up to terrible patient care and customer service. They comingled my records with my minor daughter's and can't seem to straighten them out. They periodically tell me that I haven't been there in a long time, when I have, and then they tell me they were looking at the wrong record (really?!). I lost an earring about a month ago and called them immediately to let them know I lost it, they told me they flipped over the table and looked everywhere for it. I checked in every few days for a week before I filed an insurance claim. When I went in 2 weeks after I lost the earring, I found it on the floor under the table when I was laying face-down. They clearly hadn't cleaned under the table in 2 weeks! Yuck!! Do yourself a favor and skip this location. read more

I would never go to any of the joint chiropractics. It's a joke! They don't really adjust you

I have seen Dr. Bronson, Dr. Bradley, and Dr. Miller. All 3 are personable, friendly, and very professional! I always feel relief after being seen, and I always look forward to seeing them! Thank you guys for taking care of me and being so awesome! read more

Employee Claudia doesn't care about people or if this business has customers. She very rudely refused to see a new patient. I came in at 5:45. She said she already has a new patient so I can't be seen because that puts me past 6:00. Even though it was 5:45. I asked where that policy was online and she said it isn't. So she refused to see a customer based on a made up policy. I asked if I came back the next day how would I know if I could get in. She said come only at 10am. When I said I could only come in the evening she said then go somewhere else. How do you employ a person who tells your customers to go somewhere else. If you need a chiropractor do not go here. They will not help and will be extremely rude and combative for no reason. read more

Dr. Bronson is rude, unprofessional, and solidified that I'll never return. Came as a new patient for the first time ever and will never be back. The girl at the front desk was super nice and friendly, she set a good first impression. Then I was called back and it's like my mere presence was a nuisance to Dr. Bronson. He is rushing through everything, sighing, rolling his eyes, asking me to turn on the table with attitude, all around rude. He spent maybe 5 minutes with me. Told me everything was my fault because of posture but offered no comments on how to improve, only to sell his monthly plan. Thank god they had a special for the first visit to be free. This place is a joke. read more

I used to love this office when Dr. Chong and Dr. Smith were there. But immediately following my 1st adjustment with Dr. Roeder I cancelled my membership. She spent more time trying to impress me by talking about herself and all of her professional accomplishments than she did actually focusing on me and my concerns. She did the very bare minimum when it came to actual chiropractic care. It's a shame because I loved the hours and the convenience of this location. I'm going back to my old chiropractor, even if I have to pay more. read more

Dr Miller is amazing. She takes her time and listens to our needs. Her adjustments never disappoint. Dr Brunson is equally as good. Definitely recommend them for all your "crack" needs read more

Positives are no appt needed and low prices. It's quick/convenient for my minimal issues. I've not been able to get ICD9 codes for my HSA.

This is best thing that has happened to chiropratic! No appointments; you just walk in. No insurance necessary and great pricing. Excellent hours of operation; they are practically always open. You are in and out in 5-10 minutes on average once you have been to your first visit Dr. Roeder will treat you with respect and outstanding care and never any pressure. Your well-being is her goal. You are going to love the care you receive here. read more

At my favorite chiropractic office. Great monthly rates . In and out .. Doctor Palazzo has really helped me.

Dr Bronson: please retire! I was scared you would do harm on my adjustment. It was the most aggressive and painful experience I have ever had. I cried out in pain and you did nothing. You did not listen to my problems and once you found out I was a medical provider you acted like it was a pissing contest on anatomy. You lack professionalism and are out of communication with your clients. I felt you wanted to dominate me, as a female I felt degraded. Leave your practice before you do any more harm! I refer patients to your practice, now I will not. Dr Bradley (Matt) and Dr Miller are excellent. read more

I have been to at least 8 different locations through the Joint. Dr Bradley is by far the best I have found for my adjustments.

Dr Loafer is honestly a miracle worker! She takes time and is extremely intelligent. The hours here are also very convenient. The prices are also wonderful for people who don't have insurance or who want to pay less than their insurance co-pay! I highly recommend this office. read more

I went to The Joint on Happy Valley last week for an adjustment and was taken back by the way I was talked to. I have been going to them on a as needed basis. Most of the Dr's I like and do a good job. But this Dr. instantly started his sales pitch on packages and that I need to see him weekly or I will never get better. Duh. I understand that however if you want my business don't talk to me like I'm an idiot. I will come in when I feel it's necessary and I know how my body works and responds, I have had my body for a long time. I come in to get adjusted and that's all. No chit chat or sales pitches please. read more

Review is for Dr Richard Bronson - Just hurried me out, tried to scare me and gave sales pitch - asked me to come back next week. Wasn't useful at all :-( read more

I go to The Joint Chiropractic most weeks due to back problems, but will not use this office as long as Dr Roeder is there. Use to love this office. Dr Loafer and Dr Smith along with some others were great. Stopped using this location after trying Dr Roeder on 2 different occasions. She's very full of herself, very interested in setting multiple appoints per week; and insisted on adjusting my neck with twisting/cracking even though I told her nothing but pressure adjustments due to a cervical fusion. read more