BEWARE!!!!!! Of their membership plans. They misinform you take your money and will not refund! A lot of people are complaining about being misinform of membership. Dont let them rip you off!!!! I will never return to that place!!!!! I dont like places that rip you off!!!!!!!! I used 1 for a month and paid 86 Then was charged another 86. Contacted them that day and they said you had to cancel 2 business days before and no refund! They said you have for visits to use. I didn't want them refund my 86. Nope! They lost my business if I ever needed it again. read more

I messed up my lower back badly, and little by little is getting better and better, I'm sad I'm moving away for I've had such great experience at this location, Dr. Bao has done the adjustments on multiple occasions and wow my back feels like baby new every time! I still have a few weeks in this part of town and I will def miss this practice! read more

The Joint Chiropractic - The Joint from outside. - Chiropractors Near Me - Orlando, Florida

This is much faster moving than chiropractors I've previously gone too. I would have assumed it would have been less personable and more of a general adjustment, but I have to say I felt seen, heard and well taken care of. Dr. Bao did my initial appointment and I was thoroughly impressed. I honestly feel like I am in good hands. She relieved a lot of stiffness and aches I have had over the last few weeks. I got Dr.Small on my 2nd appointment and he too was very thorough and provided relief of any tension from the day in my lower back & neck. Prisms in the front desk is very professional and made the experience smooth. This is a great team of individuals and now that I have enrolled in the monthly plan (WAY MORE AFFORDABLE than a lot of chiropractors) I look forward to relief and a life with less discomfort very soon ! read more

So I went in today and waited 30 minutes only to have a new patient who arrived after me get taken back before me. When I questioned the receptionist, she said the doctor made a mistake. I told her to inform the doctor of the error and that I needed to leave. The doctor said he had already taken the patient back and would see her first. How is it that they won't even let you step outside to grab water without losing your place in line, yet the doctor values someone else's time over mine? When the doctor finally approached me, he asked if I wanted an adjustment or not, and if I didn't, I could cancel my membership for all he cared. Well, I did - canceled my membership! read more

Dr. Smalls and Dr. Cark are both amazing! Very friendly and professional. Great value for this type of care.

Dr. Katy is the best had a great adjustments I have been going once a week and it seemsvtp helping me alot read more

I have been to the Joint Chiropractic in Winter Haven three times now. They are great! I recommend you come check them out. very nice and caring staff!! Kim Norman read more

I initially was a patient at another chiropractor location under a 6 week treatment plan for a shoulder injury.. after the treatment plan ended I knew I'd need an ongoing wellness plan that was affordable.. the other chiropractor location did not offer a membership plan so I decided to get a membership plan for $69 per month for 1 adjustment per week at The Joint which is the best decision ever! The service is always amazing. Big shoutout to "Angelina" (Front Desk Associate)- she is so polite & sweet and Dr. Andrew- he's super laidback and bases the adjustments around my needs. I'd defiantly recommend this location! read more

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I have been going to my chiropractor for the past year and am now in the maintenance phase; I wanted to find a more affordable option given that I now self-pay. I stumbled upon The Joint While browsing Groupon and figured I'd give them a shot. I called and was able to get an initial appointment after work the very next day. I appreciated Dr. Scott's expertise as he quickly evaluated me and devised a treatment plan to continue my success. His adjustment was gentle yet effective. I was happy to learn that future visits required no appointment and that The Joint is completely up front with their pricing (available on their website and in brochures in person). By purchasing 10 visits up front, visits are only $27 each. That's a $18/visit savings from my former chiropractor! Needless to say, I've made the switch in chiropractors and would highly recommend Dr. Scott at The Joint for anyone self-paying for services. The Joint doesn't accept insurance so if you're going through insurance, this is not the practice for you. read more

I receive quality care here. I had scoliosis and leave feeling so much better after every adjustment :) definitely recommend

I have been constantly seeing Dr. Faust at this location. He is so professional, knowledgeable and truly cares about your health. Every time I go in I am greeted by friendly staff and with smiles all around. They offer you water and have comfortable chairs while you wait. They don't pressure you into a membership if you don't want it so be sure to they them out when you can. They will walk you through the process and offer recommendations for your treatment. Try it out! read more

The Joint Chiropractic - The Joint Storefront! - Chiropractors Near Me - Orlando, Florida

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The care itself was fine. The problem was in their shady handling of these subscriptions. I had the $79 monthly plan with the o town West location and ended up moving to the other side of town. I called the office to cancel my subscription because it was too far to drive and I really didn't need it anymore. They told me in order to cancel I would have to come in person to this location (not the one 10 minutes from my house) to sign a form. I explained that it was a long trip and with my work schedule and trips out of town coming up that I wouldn't be able to get over there, and asked if they could email it to me to sign. They said no. Ended up draining my FSA account for 3 months before the card started declining them, then they had the nerve to call me every day asking for more money. I eventually spoke with a customer relations rep who tried to get the balance on my account removed but her manager said no. The place is a scam and using shady business tactics to keep people trapped in their subscription. It's a total disgrace. read more

The doctors are very kind and treat you like family. They have really helped lessen my migraine symptoms. Amazing service!

This place is literally the best. Their membership is the most convenient thing ever. I literally swipe in, get adjusted, and I'm out the door within 10 minutes. Their prices are cheaper than my copay at other chiropractors so that's definitely a plus. After going here twice a week for about a month, I have definitely seen major differences when it comes to the pain I was experiencing, so I highly recommend this location to anyone looking for a good convenient chiropractor! read more

Love this place and love the provider Dr Billings! My son went in with significant ankle swelling and after first adjustment the swelling was significantly reduced. Also, the treatment given to my son from Dr Billings was phenomenal he treated my 16 with respect and made certain my son understood the treatment. Overall my son loves the way he feels and we have seen a great improvement! Recommend! read more

he just argued with me for like 10 minutes and wouldn't even adjust me, told me I had to agree to come in more often. so I just left. total joke read more

I have been going here for a month. A walk in clinic is pretty awesome! I like that I don't have to wait (usually) to be seen. Also, I have seen improvement around my neck and shoulders so I think I will be continuing treatment for a while. read more

Had an appointment set, currently living in 45 minutes away due to currently working in Kissimmee and Company providing living arrangements; Drive all the way to East Orlando the day before to spend time with my parents, only to be told that the "doctor" has to leave early and need to reschedule two hours before appointment. As a professional my schedule is very valuable and my time is extremely scarce, after bouncing around trying to set another schedule, nothing seemed to work, and during the weekday, traffic is a nightmare since Orlando is becoming more and more crowded and we don't have efficient public transportation options in East Orlando. Once again showed up to my appointment 4 days later; unfortunately I was seven minutes late due to very HEAVY traffic and waited over an hour only to be told AGAIN that the memberships walk-ins have precedence and wasted my time again over an hour drive AGAIN (second time this week) only to be told to reschedule again today for Saturday. Fine. No problem, I'll be patient and maybe seeing a chiropractor for the first time would do my lower back pains some good. (injured back in Iraq deployment 2009.) Finally, I have a day off early to prep for incoming Hurricane Dorian that it's not scheduled to hit us until early morning Tuesday, keep in mind it's Saturday and the rest of the world is still working until Monday morning to prepare for the Hurricane. Once again I wasted over 45 minute drive with a little traffic but still a waste of time and fuel to get here only to find out that they decided to close early and not give me a phone call and a courtesy to let me know that my appointment would have to be rescheduled. Completely unprofessional and a joke operation. I'm one of the most easy-going customers and I never look forward to do bad reviews neither do I go out of the way to be rude to people but this is absolutely uncalled for, a MAJOR WASTE OF MY TIME, and UNSAT. Why are they even closed today?? Normal operations would have them close at 4 PM which would give me the entire afternoon and evening, Plus the entire day of Sunday, and if they want to close Monday which would be understandable then to prepare for a hurricane that is drifting North anyway... it's not like we're preparing for a zombie apocalypse or incoming meteor heading straight at us; if you live in Florida, you should be used to this already and have the basic elements ready for the last Hurricane warning.. Smdh ‍ The only reason why I scheduled over here is because I timed it so I would be at my parents home visiting for the weekend during my days off so it's the closest place where I would be plus this is my permanent residence; Kissimmee is only temporary... let's just say I am beyond livid and I am extremely disappointed in this business that does not know how to manage time and new appointments; non do they care that I'm in dire pain and I was looking for an alternative option and drove almost a hour to honor my commitments. If you're looking to become a new member or just do an initial consultation to explore alternative options of healing back injuries; be wary and proceed at your own risk.. YOU'RE OF NO IMPORTANCE UNTIL YOU COMMIT TO BUY A MONTHLY PACKAGE. Already contacted Customer Service (corporate) to get my money back.... read more

They are amazing! Everybody is very nice and knowable. They been working on my back and hips and they feel 100% better :) Best part is that they are very affordable, which makes it easier to go the times that you needed to feel better. read more

Love Dr.Jr & Andrew :) !!! They're great! They truly take the time & address all your needs.

had to cancel for a few months due to surgery. office said I had 3 left to use. came back a couple of weeks later and she convenienly told me I had to use them. a couple of weeks ago. had I known that, I would have used them earlier. i also stopped by a couple of Saturday's and they were closed due to staffing. The docs are nice though. read more

I liked the feel of the place immediately when I walked in. Have been to other places over the years that are hard pressure, $40 co-pat AFTER they bill your insurance, and they want you to come 3 to 4 times a week. And they will not treat you with our costly stays. It's a scam. The joint is affordable, convenient with a quick. in and out process read more

Always very friendly. I was in pain for a very long time because I assumed without insurance, a Chiro visit would bankrupt me. Not the case with The Joint. They'll get you straightened up and it's affordable. read more

The joint is still a great place to get walk in chiropractic care but I have to downgrade them a star based on how I've been treated if I walk in closer to closing time. You may be shamed or coaxed into leaving if you show up even 15-30 minutes prior to closing time, which in my opinion is not okay. And, sometimes it's done with a frustrated negative attitude. The doctors are always professional and welcoming but I cannot say the same about all the receptionists, particularly as it gets near closing time. Any reputable business should either establish a last appointment time or expect to welcome their customers in until closing time, especially since appointments are not available for routine adjustments. As a customer, I really don't want to hear the receptionist on the phone complaining about me being there when it's not even closing time yet. Even when we're tired, hungry and ready to go home, we must maintain our professionalism until every customer has left the building. Some days you may get to walk out the door at closing time. Other days, customers may walk in 10 minutes before closing time, causing you to have to remain in the office a few extra minutes. That's life. read more

I came in here for my first adjustment ever. The receptionist was very kind and helpful, and the chiropractor (Mike) was great! I have a very stiff back that I am unable to crack often, and he got it cracked all the way up! I definitely will be coming back. read more

This office is great! What makes it great? To start, the customer service provided is amazing all thanks to Kyra! She is beyond nice, welcoming and attentive, runs that office smoothly! The doctors are great also, Dr.Brooks is great, very professional yet approachable and you can tell he loves his field. read more

We are here on vacation and my husband's back was giving him a fit. We got in to see Dr Scott immediately. He was awesome. Got my husband adjusted and on his way in no time! Our trip would not have been nearly as good without the folks at The Joint. The young lady at the front desk was very, polite and professional also. We will use them anytime we are down here and need a chiropractor! read more

First adjustment in many years. Very thorough assessment and clearly explained my issues and what would be required to assist me with my issues. Have signed up for monthly plan. Very satisfied. read more

The best chiropractic service you could hope for! I'm way too active and need a chiropractor regularly. I spend a lot of time on the go, traveling, folding all 6'6" of me into airplane seats and hotel beds, surfing the biggest waves I can find, skateboarding, sleeping not much and often find my body needs an adjustment. My advanced surfing technique involves a lot of time spent on the ocean floor getting tossed around like a ragdoll. To the untrained eye, it might look like a lot of wipeouts. Whatever, agree to disagree. I've heard it both ways. This style does a number on your neck back and hips and so a good chiropractor is a must when you surf this rad. The doctor at this location is the best I've ever been to. He's adjusted my shoulder and my wrists, even my thumbs, as well as my spine. And when I'm traveling, I can use my prepaid package deal at any of the other Joint Chiropractics. I spotted one next to Whole Foods in Sunset Beach, California. I didn't have my membership card but they still pulled up my account and I used one of my prepaid visits. (It's about $22/visit) Same thing a week or two ago in Georgia and a month ago in New York City. Often when I travel, I need a chiropractor and The Joint is everywhere! read more

I went into the joint after I woke up with my back thrown out to seek help. I had a somewhat pleasant first encounter and signed up for 4 sessions with 3 bonus session for two payments of 70 dollars. After time went on, my back issue subsided and I put the Joint on the back burner. I was then charged over the next 4 months for 70 dollars after going two times. This being a surprise, I decided I need to call The Joint to inquire about the charges and see why I was being charged consecutively after I signed up for a 2 month commitment. I reach out to the joint and am told I need to discuss and type of cancellation or reimbursement with the manager, this makes sense to me. I call back the next 3 days and speak to the manager of the two orlando locations Yvette (which happens to be the same woman who signed me up in February when my back went out). I start the conversation very cordially and respectfully, mentioning that ahe was the one who signed me up and having some pleasant conversations about the weather and such. I proceed to let her know although i enjoyed their service, I had only used it twice and was told I would be obliged to make 2 payments to fulfill that obligation. Upon mentioning I was wishing to seek financial reimbursement for the two extra payments that I was charged egregiously for, Yvette began to scream at me in a demeaning and degrading manner. Totally shocked, I immediately ask for her direct supervisor so that I can file a complaint. She begins to further talk down to me in a manner in which i have never dealt with. I let her know that I work in customer service and that she is being unnecessarily aggressive and ask once again for her supervisor. She gets evasive and tells me that she doesnt have one, that she isnt allowed to give me that information, and that there is nobody to communicate my frustrations with. I proceed to ask for her supervisor and eventually obtain the name of a representative named Kourtney Fwitzer. I tell Yvette that I have never dealt with such disrespect from a business in my entire life and let her know I will be filing a complaint and seeking reimbursement. I then reach out to Kourtney. I havw a great conversation with her full of apologies and concessions that I should not have been treated that way. I am told the owners are a father and daughter who run their business with care and care about their customers and should be receiving an email about resolution. After about a week I reach out to Kourtney again and do not get a response. At this point I didn't want my voice to go unheard and complaint be swept under the rug so i reached out again. She says shes shocked that nobody has reached out and she will be calling the owners again immediately following the phone call we have. Again, I wait and again I have no response. At this point in the story, it has been about 3.5 weeks since my initial conversation with Yvette and I have had nobody help with my complaint. I decide to go into The Joint and file formal cancellation paperwork to ensure that I don't get charged again. Yvette is in the office and she knows who I am, she knows what she did, and she doesn't even take the moment to apologize for her actions. I will not lie, and will mention she did reimburse me for one of the extra charges and I was appreciative of that. But the principal of the situation still was not addressed and I STILL have not had my complaint dealt with. I am a strong believer in customer service and work in the finance industry at a position where customer service is the strongest core value of my job. I will assure you that I am not a dramatic person, I am not the type to throw a fit when things dont go my way, and am not happy that I had to write this post; but i will say that I believe in treating people with respect, and the level of disrespect that i was given is unacceptable. Its been nearly two months and I still am pushing for a formal complaint against Yvette and have still been reaching out to Kourtney and the owners to no avail. I STRONGLY recommend AVOIDING the franchises that Yvette and Kourtney manage because they obviously do not care about the customer and only are looking to make a profit off of people with back issues in need. read more