Excellent, educated treatment. The best pain clinic I have been to. Great staff, prompt…read moreappointments. I appreciate that they take the time to get to the roots of the pain. Dr. Igor S. Is personable & effective. Highly recommend!

this is the best pain management clinic ive been to. the doctors and staff are very nice , they…read moretruly care about their patients and do an amazing job! there is hardl a wait too! the most ive waited was maybe 10 minutes !!!! thats so exceptional and perfect for this kind of establishment. people need that kind of care, especially in pain and needing help right away. i highly recommend dr. igor. s. and dr. heather portor. such nice caring people. thank you for all youve done for me and my health. : ) jessica nash

21 minutes ago I just left there after being told that I had…read morebeen discharged back in January due to dispute with a staff member over the phone about my care. The dispute was not with Vicki Cooke my former NP, she had never talked to me about it, she was out of town during this time.... I guess it's common practice now to have no say so about your care. Regardless, you discharged me as a patient, fine, I will go someplace else... My complaint, you sent out a certified letter in January, or you say you did, you wouldn't show me the receipts. I never received any letter, why would I have shown up for an appnt if I had received it. I had an appnt scheduled on 6/14 since my last appnt in December of 2017. I received a call to confirm my appointment, I asked to change the appnt to today's date. Yesterday I received a call to confirm my appointment. I came in for my appnt, I was asked to update paper work and then taken back to a room.... It was then I was finally approached about the letter that was "sent" out in January. Vicki Cooke would not even come and talk to me. I was humiliated and all of this was over a dispute with a very rude staff member about antibiotics for a sinus infection. Today I came in with a black eye and a hurt shoulder from a fall yesterday, I thought I was going to have it looked at. . I guess I need to find a new doctor to take a look at it.... My advice to the staff there, if you discharge someone as a patient make sure your staff and the patient knows about it. And to Vicki Cooke, I suggest you take the time to talk to your patients before you make rash, uninformed decisions. I'm truly baffled at this, all over antibiotics for a sinus infection.

I couldn't think of a better place to go for my medical treatments. I have diabetes and I have to…read moresee my Dr ( Vicki Cooke ) every three months. So over the years I have been there a lot. I have experienced nothing but kindness and care from Vicki and her staff. It's unusual for a Dr anymore to sit down with you and look you in the eyes and ask how you are doing.... This is a place that cares about their patients.

This is an outstanding group of physicians and also they have a very friendly staff! It is a very…read moreclean and pleasant place to visit! I highly recommend this practice!

I've been to this practice a few times now. Very friendly, knowledgeable, and the office is run…read morewell. The doctor listens to you. The nurse is very responsive and supportive. I've needed a few referrals and these were completed very quickly. They even set up the appointment or had the office I was being referred to, call me. Very refreshing to see this type of practice. I would recommend them whole heartedly.

Needed PT for Achilles tendon issue, Andy and Ansley at ATI gave great advice on determining next…read moresteps and provided great interim care . Post surgery had ten weeks of PT with the same team and exceeded expectations and outcomes because of their consistent encouragement and professional care. They have great relationships with all the local doctors. Very accommodating and flexible and fun too! Wouldn't recommend anywhere else.

Vicky is great. She takes time to listen and is proactive. She asks lots of questions and truly…read morecares about her patients. Highly recommended!

I have been going to see Vicky Cooke for over ten years - and she's provided the best medical care…read moreI have ever had. Vicky Cooke, nurse practitioner, heads up this practice. She cares as well as being the best diagnostician and has determined what's wrong with me when others couldn't figure out what is wrong with me- and there have been so many issues - & she has saved this one life I have - So, if you need care - this is the place to go. The rest of the staff is topnotch -- so if you need medical attention - go there see Vicky !

Dr. Norris is amazing, he cares so much about his patients and is very personable! Go see him if…read moreyou need any PT

From the owner: If it hurts, please don't pop a couple pain meds and try resting until the pain goes away. That…read morewon't fix the issue at hand, instead it will cost you time, money, and pain.  Have it looked at right away by a physical therapist to ensure you fully address the cause of the pain. At OOSPT, our physical therapists will be able to enlighten you on the cause of the pain and how to fix the dysfunction. They will be able to guide you through proper exercise, provide appropriate manual therapy, and educate you on methods you can use for rehabilitation and prevention of future injury (through exercise, nutrition, sleep, etc.) ​Take action early and keep yourself healthy.

I needed a tetanus shot. Showed up first thing on Sunday, was in and out in under an hour. Couldn't…read morehave asked for a better experience. ----- So I had to stop by a second time, this time for a sinus infection of some sort. Dr. and Nurses were super efficient, knowledgeable, and and courteous. Two for two, this place is just amazing. So glad to have a competent, efficient urgent care so closet o home.

The angry screaming woman called the police on me and told them I was trespassing. LOL…read more The truth is the angry screaming woman refused service because she didn't like the fact I wouldn't get on the table; I needed to sit in the chair as I was not feeling well due to a suspected ear infection. These people are angry that you're even there, and it's evident as soon as you walk in the front door. They provide masks and insist you wear them the entire time there. I was having trouble wearing a mask that long with the ear issue. Joe Biden says Covid is over. They must be addicted to those masks.

I waited a while before posting this hoping that they would take steps to resolve insurance issues…read more I will note that the facility did take good care of me for my needs on a Saturday in March 2025. The problem is that they billed my insurance in a way That caused Blue Cross Blue Shield not to be able to process it correctly. Fast Pace Was not willing to address the issue directly with Blue Cross Blue Shield, thus billing me for the full amount. They may be good if you are paying cash, but they certainly are not good when using insurance. I hope the issue is resolved soon, but I am not all that hopeful.

They were really nice and caring with my daughter. She didn't want to do all the testing and the…read moreDoctor was okay with that. We were in and out of there quickly. My only complaint was they sent her prescriptions to the wrong CVS after me telling them to be sure it was sent correctly because she was seen at one in Nashville prior. Therefore, I had to wait at CVS to get transferred. Easy slip up, I guess.

She does not deserve even 1 star this women was rude thinks she is God and try's To force you to do…read morewhat she says. I came from an HMO in Atlanta to her as a patient she said I was in bad need of a therapist so I called and all the ones on my insurance said they were not taking new patients so the next time I went she yelled at me told me you seriously can't be that dumb it means there is a waiting list. I asked her how would I have known that I came from an HMO . She still yelled at me with my husband present! She is wicked mean and hateful!