1. the jersey trainer

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Morganville, NJ

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the jersey trainer

5.0 (1 review)
Open • 6:30 am - 7:30 pm

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Personal training

Personal coaching

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7 years ago

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Orangetheory Fitness

Orangetheory Fitness

3.8(27 reviews)
1.0 mi

I've been to a lot of gyms over the years and OTF Marlboro is probably the best, the workouts are…read moreintense, motivating, energetic, fun and always makes me looking forward to coming back and working harder. The front desk staff is incredible - always greeted by name, smile and an attitude of pride and sense they genuinely care about your satisfaction. The instructors are full of energy, motivating, explaining and demonstrating every exercise, they move around the class correcting and assisting in a very positive and encouraging way. The place is clean, equipment well maintained and convenient. I believe you get out of a workout what you put in it's easy to put in a big effort here. I'm not sure if all OTFs are the same but I can't image one day I'm going to tryout some other locations. There really is nothing I can think of to improve the place.

Probably one of the worst customer service experiences I've had…read more My daughter and I signed up for a one-month trial totaling $62. Due to a very busy work schedule, I was only able to attend three classes during that month, so I made the decision to cancel. When I first spoke to staff, instead of simply processing my request, I was met with pushy questioning about what I planned to do for workouts if I cancelled and was told that keeping a membership "once a month is better than nothing," which felt unnecessary and unprofessional. I was informed that I needed to cancel prior to February 5, 2026. I called multiple times before that date, left messages requesting assistance with cancellation, and received no return calls. I eventually went in person, completed the cancellation paperwork, and specifically confirmed with staff that both memberships were cancelled and handled. Despite doing everything properly and on time, on February 5, 2026, my account was charged $159 twice -- once for me and once for my daughter -- totaling approximately $320 in unauthorized charges. I again called and left a message requesting a correction, and once again received no return call. This experience has been extremely disappointing. A gym should focus not only on attracting members but also on handling cancellations professionally, respectfully, and accurately. I am still waiting for the charges to be corrected and for confirmation that the accounts are fully cancelled. I hope management addresses these communication and billing issues so other customers do not experience the same situation.

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Orangetheory Fitness
Orangetheory Fitness
Orangetheory Fitness - Pre workout

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Pre workout

Pivotal Pilates

Pivotal Pilates

4.2(13 reviews)
4.4 mi

I enrolled in eight classes per month for $250. Prior to my enrollment, I clearly communicated to…read morethe owner, Jennifer, that my work commitments in the northern area of New Jersey would make it challenging for me to attend classes regularly. She assured me that unused classes would roll over each month, which influenced my decision to sign up. I have consistently paid my monthly dues, and as expected, there have been instances where I could not attend, resulting in accrued classes. Recently, my membership was suspended because the management deemed it unethical to continue charging me while I was not attending. I conveyed to Donna, the manager I have not yet met, that I am willing to continue paying. However, their primary concern seems to be my accrued classes, for which I have already paid. They informed me that I would only regain access to my accrued classes if I re-enrolled, limiting my ability to utilize these classes to a specific timeframe. I find it highly unethical that I am required to sign up again to access my accrued classes (in a specific time frame), while my new membership will continue to accrue additional classes. This approach demonstrates a lack of respect for clients and prioritizes financial gain over customer satisfaction. The business practices at this pilates studio are subpar, with even former employees highlighting a lack of respect. While they offer standard pilates classes, there is nothing exceptional about the experience. Instructors frequently change without prior notification, and clients are often spoken to in a condescending manner. I would prefer to invest my $250 in a more professional studio.

Just finished my first three classes with three different instructors, all AMAZING! I think I found…read moremy new pilates home. I have been to so many studios and there is no comparison. This one is by far the best reformer pilates around.

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Pivotal Pilates
Pivotal Pilates
Pivotal Pilates - Tendon stretch on Reformer .. pretty advanced move..

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Tendon stretch on Reformer .. pretty advanced move..

the jersey trainer - healthtrainers - Updated October 2026

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