I'm a premium Marlboro Crunch member, which means I pay extra for 24/7 access to any location…read more That's the whole point of the upgrade. Yet when I went to the Freehold, NJ spot, I was told they're "not really associated with Marlboro Crunch" and that my 24/7 access didn't apply there. I tried to resolve it through Marlboro Crunch directly. Asked for a manager's name. They refused. Asked the representative for her own name. She refused too. Total stonewalling. No accountability. No ownership. Just scripted evasiveness while my issue went nowhere. So let me get this straight. They sell a premium membership, deny the benefits, then hide behind anonymity when you ask who's responsible? That crosses the line from bad service into misleading business practices. I wouldn't recommend this gym chain to anyone. Broken promises, zero transparency, and a complete lack of professionalism. It feels like a scam wrapped in a membership card. Save yourself the headache and go literally anywhere else.

If I could give zero star review I would... this place has gotten progressively dirtier... I have…read moreone question what Gym doesn't have resistance bands and when you ask someone at the front desk, they tell you we have them somewhere, but I don't know where they are and that was a good answer for him.... But if I didn't pay my monthly dues, I wouldn't be let in the gym. SMH

The tanning beds are absolutely vile and disgusting....I don't know why the staff doesn't clean…read morethem, but it truly makes my experience really bad when I see leftover sweat in the beds. Not a good look. Also the staff is quite rude! Not helpful, and just behind the staff twiddling their thumbs. This genuinely is the worst Planet Fitness I've ever been to I fucking hate it here.

I was considering relocating to this area , so I decided to visit a gym with a friend. She…read morerecommended her gym, and I was pleasantly surprised by how clean and fresh it smelled ! It was a pretty big gym . The staff was incredibly welcoming and allowed me to explore various amenities. Plus, the parking lot was spacious, offering plenty of available spots. Overall, the gym is situated in a lovely area, making it a great option for my fitness journey.

This is s well run business. Right away, there is an extreme emphasis on learning proper form…read morethrough the elements program, and that emphasis has continued each class. The gym emphasizes positivity and has a can do energy full of encouragement but not condemnation. Lastly, the facility is pristine so I don't worry I will catch some funky fungus from the mats or anywhere else. Good plans and workouts! It's all good!

Love this place! Has become a real home away from home in the past year…read more The coaches created an inviting atmosphere and sense of camaraderie between members that makes the most grueling of workouts feel like a team effort. No two workouts are the same which helps you from getting bored. The programming is consistently challenging leading to constant results and improvement which just makes the next workout something to look forward to. CrossFit Persist is a great place for both serious athletes and those just beginning their fitness journey.

Open early, open late. All the equipment you could want to use and more. Couldn't ask for more…read more Clientele ranges from casual fitness folks to bodybuilders and powerlifters. Atmosphere is great, no matter what. Highly recommended.

Usually have everything I need. Cost effective. Always loving the results and how I feel when…read moreleaving this place. Worth checking out

Came in to check the very high-end collection of equipment from Watson and Atlantis. (If you know,…read moreyou know!) Spoke to Dominic manager/owner for awhile about the gym. Great person. Awesome gym and equipment.

If you live in colts neck, this is the best gym you can go to. Machines are new, clean and…read moreeverything is taken care of. They take pride in the facility and it shows. They don't have all the cardio equipment LA fitness has, but if you're going to weight train or do the classes it's far better than you'll expect it to be.

Absolutely love this gym . People are great and the place is always clean. Just a great place to…read morework out

Great gym, equipment and vibe. Staff and the community were friendly. overall good experience and…read moreworkout here

I wasn't sure, if I have signed up for the right gym, but after couple of months, I can certainly…read moresay, this is the right GYM for me. An hour class Monday to Thursday is action packed with couple of 60 second breaks. A mix of everything! if you want to change your daily routine, want to feel fresh and energetic, join CKO!

Happy that they opened up this location! I go from here to Freehold so it's more instructors, and…read moretimes to choose from. It's clean and has plenty of space. The hour goes by quick! Music is always on point and each work out is always different. It's definitely a total body workout. The owners are really nice and no hidden fees with your membership. It's a great way to start/finish your day! I def recommend trying it out.

I've been to a lot of gyms over the years and OTF Marlboro is probably the best, the workouts are…read moreintense, motivating, energetic, fun and always makes me looking forward to coming back and working harder. The front desk staff is incredible - always greeted by name, smile and an attitude of pride and sense they genuinely care about your satisfaction. The instructors are full of energy, motivating, explaining and demonstrating every exercise, they move around the class correcting and assisting in a very positive and encouraging way. The place is clean, equipment well maintained and convenient. I believe you get out of a workout what you put in it's easy to put in a big effort here. I'm not sure if all OTFs are the same but I can't image one day I'm going to tryout some other locations. There really is nothing I can think of to improve the place.

Probably one of the worst customer service experiences I've had…read more My daughter and I signed up for a one-month trial totaling $62. Due to a very busy work schedule, I was only able to attend three classes during that month, so I made the decision to cancel. When I first spoke to staff, instead of simply processing my request, I was met with pushy questioning about what I planned to do for workouts if I cancelled and was told that keeping a membership "once a month is better than nothing," which felt unnecessary and unprofessional. I was informed that I needed to cancel prior to February 5, 2026. I called multiple times before that date, left messages requesting assistance with cancellation, and received no return calls. I eventually went in person, completed the cancellation paperwork, and specifically confirmed with staff that both memberships were cancelled and handled. Despite doing everything properly and on time, on February 5, 2026, my account was charged $159 twice -- once for me and once for my daughter -- totaling approximately $320 in unauthorized charges. I again called and left a message requesting a correction, and once again received no return call. This experience has been extremely disappointing. A gym should focus not only on attracting members but also on handling cancellations professionally, respectfully, and accurately. I am still waiting for the charges to be corrected and for confirmation that the accounts are fully cancelled. I hope management addresses these communication and billing issues so other customers do not experience the same situation.

Awesome facility with great trainers! Fun environment that will help you reach your fitness goals.read more

From the owner: We offer semi-private and 1:1 personal training. Our trainers we will help you reach your goals and…read moreeach you how to maintain new lifestyle so you never have to "diet" again!