3 stars for a beautiful boat ride that needs a lot of improvement.
My family was in Memphis for Labor Day weekend, saw this $20 deal on Groupon and thought that was a good price for a 90 minute boat ride! We bought the tickets and were told to print the tickets...but the tickets you'd print aren't really your tickets you have to show that printed ticket in the gift shop to get your actual ticket.
I bet you're as baffled as we were. There's got to be a better way.
This ended up being the theme for the cruise.
We see a huge lump of people and know we should get somewhere in the group. There was no front of the line, middle of the line, or back of the line. There's got to be a better way!
A woman announces that she'll be taking the tickets and moved to the front. The 15 feet gates open and there's no organizations as to who is in line where- everyone just pushes forward and she takes your ticket. There were probably 200(?) people no vying to be next in line. There's got to be a better way!!
Then we proceed down the circular walkway where my 6yo cousin misses getting hit by their golf cart by 2 inches. It's a 15 ft wide ramp and there is no bell, no noise, absolutely nothing to notify him the golf cart was coming, FULL SPEED down the ramp behind him. There's GOT to be a better way.
We continue to wait in a more organized line once we get to the boat. It's 3 stories: an enclosed first floor with tables and chairs, an open, but covered second floor, and an open, uncovered top floor. We opt for the front of the boat in chairs. Slightly covered, great view, breezy, perfection!! Then a small lady in front of me falls to the ground because her chair gave out. 30 minutes it happens again to another young, fit guy. These are the cheapest chairs you buy at the dollar store. You know what's coming next...there's got to be a better way!!!
90 % of the ride is narrated by a nice gentleman who knows a lot about the river, Memphis, history, etc. His commentary is interesting but he told two lengthy stories about boats sinking and lots of people dying. Am I the first and only person who has issue with such a thing?! PLEASE, find a better way!
The ride is beautiful and breezy and we enjoy ourselves knowing we only paid $20. Until these issues are corrected, I cannot give a better star review. read more