Great service! Professional, friendly and helpful. I got more coverage for less money. I'm a happy…read morenew customer !

I called State Farm and Sophia answered the phone. She made sure I saved over $900 on my vehicle…read moreinsurance policies.

Still don't go into the bank very often but needed to see about a change in our accounts that…read morerequired an in person visit. We made an appointment, were greeted at the door and told Chris with be with us shortly. In less than a minute Chris came to greet us and ushered us into his office and offered us coffee or water. It took a bit to process our changes but Chris was polite, friendly and was able to handle all our issues. We didn't have one bit of information we needed but he was able to look that up in the bank system. Bank was clean, parking is easy, nice couch setting in the lobby, friendly, helpful staff.

We've had to argue with this bank for almost 2 yrs over them allowing my nana with dementia to take…read morePOA paperwork off her account. We were told we had to provide medical documents with the diagnosis. We've done that, and they still allow her to take all the safeguards off we've had to put in place to keep people from taking all her of money. In the healthcare world that's elder abuse, misappropriation of funds. They're aiding in her sister and other sister's boyfriend to drain her account leaving her with no money for the entire month.

We have been members since 1983. AAA have always provided great service. We just booked our airline…read moretransportation for our next trip. We worked with Ann Shouse at the Ring Road AAA location for the second time. We can say without a doubt that Ann is very professional, helpful, and has always provided great service. We highly recommend this AAA office, Ann, and all the staff that work in this AAA location.

wonderful bank, people, and experience. everyone is so nice and friendly. Very happy with this bank.read more

This is one of the best branches Fifth Third has, the staff is very helpful and one of the most…read morefriendliest that I've been to.

Excellent customer service! I have never been treated so well by any bank and the interest rate is…read moregreat too!

Beautifully remodeled Elizabethtown location, Bluegrass land title made everything a breeze…read more Explain all the paperwork and had everything ready before I got there. I was very pleased with choosing them for my title services and needs.

Please do not have a account at this bank its very bad customer service I am a current account…read moreholder with 3 accounts with this bank. Next Friday 8/19/22 I will be moving my business to another bank. We have been at this bank for over 3 years and in the past year the service has went down so bad.

I got a referral to try this bank. I've been nothing short of impressed with the service and staff…read moremembers. I have lots of cash deposits so I frequent the tellers for drop offs and they remember me by name. They are open 7 days a week which is absolutely wonderful!!!! They were more than helpful when I had problems setting up my mobile banking too. This bank has such a small town feel and I love it.

They are one of a kind in Bardstown. Exceptional customer service. Sharon and Amy are the best.read more

I would give less than one star if possible, quoted us 900.00 for homeowners insurance... then…read morebilled us for over $2100.00. " Increase was made in error" their words... No refund for the over-billing, no phone call to help or give any information. I received to premium statements in the same month, one was 600.00 higher than the other, for the same policy (with NO claims). You are on your own here... No help what's-so ever. BEWARE... They still owe me over 900.00 refund!!!! Pay-up!!!